Home2 Suites by Hilton Minneapolis Downtown

Hotels
•
Home2 Suites by Hilton
8.3 (588 reviews)
317 2nd Avenue South, Building A , Minneapolis , us
+1 612-351-3499

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Deposit problems
Inconsistent service

Categories

Cleanliness
7.03
Multiple reviews mentioned cleanliness issues, including hair and crumbs in the room and unsanitary breakfast conditions.
Service
9
Generally positive sentiments about friendly staff; however, there were complaints about staff behavior and responsiveness.
Location
10
Location was frequently praised for its convenience and proximity to attractions.
Room Quality
8.04
Mixed reviews on room quality, with some issues like stains on bedding but also mentions of spacious rooms.
Amenities
8.49
Mention of pool table and convenient kitchen amenities, but some complaints about WiFi and television.
Value for Money
7.52
Concerns raised about deposit issues and perceived overcharging.
Food and Beverage
6.98
Breakfast received mixed reviews, described as fair but with some cleanliness concerns.
Overall Experience
9.33
Despite some issues, overall stays were generally described as positive by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 23:39

Property Description

Convenient Location in Downtown Minneapolis

Located in the heart of Downtown Minneapolis, Home2 Suites by Hilton Minneapolis Downtown offers easy access to key attractions such as U.S. Bank Stadium, TCF Bank Stadium, and Lake Harriet. Just steps away from the city centre and Target Field, this 3-star hotel provides a comfortable stay for both leisure and business travelers.

Modern Amenities and Comfortable Rooms

The air-conditioned rooms at Home2 Suites feature free WiFi, a TV with cable channels, and a kitchen for added convenience. Guests can enjoy a delicious American breakfast every morning and make use of the on-site business centre and snack bar. The attentive staff at the 24-hour front desk ensure a seamless stay for all visitors.

Nearby Entertainment and Transportation

Explore nearby attractions including the Minnesota Orchestra, Orpheum Theatre Minneapolis, and St. Anthony Falls. With the Minneapolis-Saint Paul International Airport just 15 km away, traveling to and from the hotel is a breeze. Book your stay at Home2 Suites by Hilton Minneapolis Downtown for a memorable experience in the vibrant city of Minneapolis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 588 reviews
Cleanliness: 7.03
Service: 9
Location: 10
Room Quality: 8.04
Amenities: 8.49
Value for Money: 7.52
Food and Beverage: 6.98
Overall Experience: 9.33
M
Michelle • extended_group • gb
8
Great location and reasonable price for family rooms
Pros:

Location! Everywhere downtown was walkable from our hotel. The metro stop is literally a block away and breakfast included helped with the cost

Cons:

Only got housekeeping 1 time during our week long stay. They did change the towels twice but toilet roll wasn’t replenished and we had to ask for more from reception. We chose not to hire a car as valet parking was $49 before tax per night. We noticed that there were other cheaper ($10-$20 per 24 hrs) parking lots nearby if you are willing to park off site.

2026-08-08 • via Nuitee
Z
Zech • couple • us
10
2026-08-04 • via Nuitee
M
Michael • solo_traveller • it
8
Convenient stay in a good location
Pros:

Downtown
Large room
Quiet

2026-08-03 • via Nuitee
N
Nyaruot • couple • us
10
Pros:

Property was clean and well maintained. Room is very big and had a nice kitchenette with a fridge, microwave and dishwasher. Bathroom really nice and big with a light up mirror. Worth it for the price

Cons:

Not a lot of parking around. Valet was $50/night

2026-07-23 • via Nuitee
W
Wenbo • family_with_children • ca
10
Will come back if any possible
Pros:

It bring me the good luck!

Cons:

N/A

2026-07-20 • via Nuitee
J
John Joseph • couple • us
10
Spacious & clean rooms. Helpful staff
Pros:

Great location to public transit

Cons:

NA

2026-07-12 • via Nuitee
C
Coleta • couple • us
10
Pros:

It was close so we could walk everywhere we wanted to go or had to

Cons:

Very clean staff was amazing

2026-07-11 • via Nuitee
J
Joan • couple • do
8
Muy centrico y limpio. Muy buen desayuno.
Pros:

Muy buena ubicación, cerca de todo, Todo muy limpio. Muy buen desayuno.

Cons:

Nos hospedamos en el piso 8 y la unica ventana de nuestra habitación mira a pared. El valet y el parqueo son muy caros.

2026-06-29 • via Nuitee
T
timothyy298 • Business • Redding, California
4
Thanks but no.
Pros:

On a rush trip to Minneapolis and this hotel had good rates relative to where I usually stay (ie, Canopy). There are two entrances, one of which appears to be near a police building. That entrance is fairly confusing to get into. The other entrance requires a key card so back I went to the confusing entrance.

I was given Room 221. When I got there, I placed my key card on the digital reader in the room door and went in. Something was bothering me, though. I did not hear the familiar click of the lock unlocking, so I went back out into the hallway and shut my room door. I then just tried the door handle to enter my room. It was clear to me that the digital lock/card reader is not working. I went down to the front desk, as that is a security issue when I am not in the room. The gentleman at the front desk told me the hotel was full because of a volleyball tournament, but he would have maintenance get on it first thing the next day.

Humorous note about Room 221: the window in the room looks out onto a white brick wall that is part of an alleyway.

I left for client meetings at 5:30 a.m., but I mentioned this issue again to the front desk clerk, who was somebody new. He reiterated that he would have maintenance on it. I also followed up by phone at 11:26 a.m., and the woman who answered the phone promised she would make sure maintenance went to the room to fix the faulty card reader. When I got back to the room at 1:00 that afternoon, I was once again able to go straight into my room without needing the key card. Talk about disappointed.

There is no safe in the room, so I had to bring everything valuable with me. I went down to the front desk again to talk with the new front desk clerk (#4 by this time!). While waiting for the clerk, I noticed the Home2Suites guarantee on the wall. "If you are not satisfied with your night at our hotel, that night is free" I again explained myself as to what was going on and that I was not really happy about the situation. I mentioned the guarantee that is on their wall. She told me she was not authorized to do anything, but that I could speak to the manager. The only thing she could do was assign me a new room - #520.

I spoke with the manager, and he said that is not the right room to be assigned, but rather I should be in room 514. He also said he would reverse the charge for my first night. I sprinted back upstairs and moved my stuff so that I was able to get to my book club on time.

The next morning I woke up to four or five red spots on my skin. Bed Bug bites would be my guess as I typically do not go walking through tall grass when I am on a business trip.

The breakfast is basic. This morning, as I was leaving for my next flight, there were scrambled eggs, turkey sausages, and potatoes. This is standard fare you would find at any hotel and not particularly compelling.

The gym is good but there is no pool. I can't say I will stay here again.

2026-06-24 • via Tripadvisor
P
Parisa • solo_traveller • us
6
Pros:

Breakfast was good, not perfect but good

Cons:

My sheets weren’t clean, and there was hair in the bathroom. Also, some basic items should be provided when guests make housekeeping requests, but they weren’t

2026-06-12 • via Nuitee
L
Light • solo_traveller • us
8
2026-05-26 • via Nuitee
L
Light • solo_traveller • us
7
2026-05-26 • via Nuitee
N
Nadia • family_with_children • us
8
2026-05-16 • via Nuitee
D
Daniel • family_with_children • us
5
Pros:

Breakfast was good. Location was great for my kids and concert venue.

Cons:

The shower in our room didn't work. There was a leak and water sprayed everywhere when turned on. Very disappointed. Not sure how this wasn't reported and fixed prior.

2026-05-15 • via Nuitee
I
Iva • solo_traveller • hr
9
2026-05-11 • via Nuitee
P
Pavel • solo_traveller • cz
8
Close to tram stop. Food court accessible by the tunnel bridge, nearby WholeFoods
2026-04-22 • via Nuitee
A
Aric • solo_traveller • us
7
2026-04-16 • via Nuitee
K
Kim • couple • us
10
Pros:

Very comfortable and great staff

Cons:

Pillows were terrible and shade didn’t work. Need a hot tub and pool

2026-04-13 • via Nuitee
J
Jennifer • extended_group • us
8
Staff was very helpful and the location for downtown was nice. The room was overall satisfactory.
Pros:

Location and room was good@

Cons:

Our view from our window was a brick wall, and the bedding for the sofa sleeper was stained.

2026-04-13 • via Nuitee
T
Tara • solo_traveller • us
7
Could do better
Pros:

Walking distance to US Bank stadium

Cons:

They weren't prepared as far as staffing for checking in. Waited in line for 45 min to check in. The hotel said they only had vallet parking but it was full at 3:30 pm and had to park a few blocks away. There was garbage under the bed and lights that didn't work in our room. They also only had 1 reg coffee pod in our room.

2026-04-13 • via Nuitee