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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Terrace
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Garden
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Hiking
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Tour desk
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Golf course
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Ironing service
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Hot tub/Jacuzzi
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Skiing
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Breakfast in the room
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Massage services
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Windsurfing
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Spa/wellness center
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Valet parking
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Solarium
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Grocery deliveries
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Pool with view
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Heated pool
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Adult only
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Open-air bath
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Ski school
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Bike tours
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Mobile app for room service
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Themed dinner nights
Review Highlights
Categories
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Property Description
Lake Views and Sustainable Luxury
Casa Acento offers a picturesque stay with stunning lake views and a commitment to sustainability. The property's private parking and mountain views create a tranquil atmosphere for guests.
Modern Amenities and Comfort
Each unit at Casa Acento is thoughtfully equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Guests can also enjoy the convenience of a fridge, minibar, coffee machine, and kettle in their rooms.
Outdoor Activities and Relaxation
From swimming in the pool overlooking the scenery to hiking, skiing, or cycling in the surrounding area, Casa Acento offers a range of outdoor activities for guests. After a day of adventure, unwind in the sun terrace or garden for ultimate relaxation.
Book your stay at Casa Acento now for an unforgettable experience in Valle de Bravo.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La alberca, el jacuzzi y el silencio.
Que las habitaciones no tuvieran llaves.
Her room felt spacious and our king-size bed was nice and firm. We had a view of the lake. The room was well appointed and lights and outlets seemed thoughtfully located. There was plenty of hot water in the shower and the water flowed nice and strong. The pool was a refreshing plus for hot afternoons. The room darkening shades helped us have deep sleep. We liked the location on the Yvonne Road end of town which made it easy for us to enjoy both locations. Jonathan was always available to help us and the valet parking made a big difference. We liked the keyless entry as well, one less detail to worry about.
One suggestion would be to have a screen on the sliding door so at night there would be better ventilation. Since there was no fan or air-conditioning, that was the only concern. Fortunately, it was not very hot at night during our stay.
Las instalaciones y la habitación!!
La regadera tiene poca presión!!
La habitacion esta muy bonita, silenciosa (no había vecinos) y la vista del lago increible.
Llegamos a la dirección del hotel en coche. No hay estacionamiento, ni señalamientos de donde es la entrada del hotel. Hubo que estar preguntando en los negocios cercanos hasta que dimos con el lugar.
El agua de la alberca estaba fría, a pesar de que tienen caldera y éramos al menos 7 personas ahí y nadie del personal fueron buenos para calentar el agua.
Reservamos el jacuzzi para la noche y ahora si ponen el agua caliente pero sin control/monitoreo de temperatura a tal punto que nos salimos por que ya nos quemaba!
Horrible, que desperdicio de jacuzzi y alberca.
LA ATENCIÓN Y DISPONIBILIDAD DE JONATHAN, LA TRANQUILIDAD DEL LUGAR, ES BONITO Y ACOJEDOR
COMO SUJERENCIA CAMBIO DE COLCHON, AL MENOS DE LA HABITACIÓN QUE CONTRATE
Cama cómoda y limpia
El lugar estaba visiblemente sucio(por la humedad) y lleno de humedad y moho, la tina de hidromasaje estaba sucia, cuando la encendimos comenzaron a salir pelos. No tiene señalamientos visibles, dar con el lugar fue complicado y el estacionamiento al es de difícil acceso y te quitan tus llaves para estacionarlo.
La habitación. Muy bonita, muy espaciosa, la vista del balcón hermosa.
El estacionamiento es muy pequeño.
Todo muy bien, solo recomendé que fumigaran !!! Había bastantes arañitas
No muy limpio
Buena ubicación, pero nunca hubo agua caliente
LA PROPIEDAD BIE, AREAS EN COSNTRUCCIÓN; PEDÍ 3 VECES LA FACTURA Y NO LA GENERAN
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