HYPERION Hotel Salzburg

Hotels
H-Hotels.com
9 (4686 reviews)
Rainerstraße 4 , Salzburg , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and well-equipped rooms
Cons:
Cleanliness issues in certain areas
High prices especially during holiday periods
Inadequate staffing during peak times

Categories

Cleanliness
8.33
Issues mentioned about cleanliness, particularly in the restroom.
Service
9.8
Staff described as very helpful and friendly, going out of their way for guests.
Location
9.34
Multiple reviews mention excellent location near attractions.
Room Quality
9.29
Rooms described as spacious and well stocked with amenities.
Amenities
8.82
Amenities were generally good, though some reviews noted a lack of certain facilities.
Value for Money
8.28
Concerns raised over high pricing for the hotel, particularly during busy times.
Food and Beverage
8.83
Breakfast items mentioned but some were not restocked promptly.
Overall Experience
9.3
Overall enjoyable stays noted, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:59

Property Description

Luxurious Accommodations
Hyperion Hotel Salzburg offers air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom. Guests can enjoy a comfortable stay with cozy bed linens and towels provided in every room.

Convenient Location
Situated near popular attractions such as Mirabell Palace and Mozart's Birthplace, our hotel is the perfect choice for travelers looking to explore the beauty of Salzburg. With the central station and key landmarks just a short distance away, guests can easily immerse themselves in the city's rich culture.

Exceptional Services
From concierge assistance to room service and multilingual staff at the 24-hour front desk, we strive to cater to all your needs during your stay. Start your day with a delicious breakfast selection and relax at the on-site restaurant and bar after a day of sightseeing.

Book your stay at Hyperion Hotel Salzburg now for an unforgettable experience in the heart of this enchanting city.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 4686 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
N
Natalia couple at
1
Pros:

Leider war unser Aufenthalt im Hyperion Hotel Salzburg sehr enttäuschend. Das Hotel war nicht sauber und die Zimmer wurden schlecht gereinigt. Zudem war das Personal sehr unfreundlich. Unser Zimmer war überteuert und wirkte ungemütlich. Besonders ärgerlich war, dass ein versprochener später Check-out am nächsten Tag plötzlich verweigert wurde und auch beim Verlängern der Schlüsselkarten gab es keine Entschuldigung für die Umstände. Wir können das Hotel absolut nicht empfehlen.

Cons:

Leider war unser Aufenthalt im Hyperion Hotel Salzburg sehr enttäuschend. Das Hotel war nicht sauber und die Zimmer wurden schlecht gereinigt. Zudem war das Personal sehr unfreundlich. Unser Zimmer war überteuert und wirkte ungemütlich. Besonders ärgerlich war, dass ein versprochener später Check-out am nächsten Tag plötzlich verweigert wurde und auch beim Verlängern der Schlüsselkarten gab es keine Entschuldigung für die Umstände. Wir können das Hotel absolut nicht empfehlen.

2026-08-29 via Nuitee
Y
Yasaman couple ae
7
Pros:

La struttura è posizionata perfettamente al centro
È moderna pulita ed erano prontissimi ad accogliere i nostri cani

Cons:

Siamo stati solo una sera ed il ristorante era chiuso ai clienti per eventi privati (quando si viene da un viaggio lungo e si è stanchi non è quello che si vuole)
La mattina dopo la colozione apriva alle 7 e noi siamo arrivati alle 7.15 perché dovevamo correre in aeroporto. Tutte e due le macchine del caffè erano rotte e quando abbiamo chiesto delle uova ci hanno detto che dovevamo ancora aspettare… alle 8.00 siamo dovuti andare via quindi niente uova e solo un caffè per me.

Se la colazione apre alle 7 deve essere tutto pronto per i clienti e non iniziare a preparare alle 7

2026-08-29 via Nuitee
A
Antonello couple it
10
Ci tornerei volentieri
Pros:

Posizione centrale e con le
Migliori attrazioni raggiungibili a piedi

Cons:

Un po’ fredda negli arredi e impersonale

2026-08-28 via Nuitee
J
Joachim couple de
8
2026-08-28 via Nuitee
S
Svetlana couple mc
9
2026-08-28 via Nuitee
H
Haifa extended_group sa
10
Pros:

It is nice ,clean and staff very nice

Cons:

The price , no Lounge

2026-08-27 via Nuitee
D
Dénes couple hu
9
2026-08-27 via Nuitee
S
Sergej solo_traveller at
9
Gut
Pros:

Gut

Cons:

Wenig Personal vor allem während ein/aus checken…

2026-08-27 via Nuitee
B
Bruno couple es
10
Wonderful time in Salzburg
Pros:

The hotel is very modern and comfortable up to a very high standard. The concierge, Dieter, was excepcional in providing local tips and recommendations.

2026-08-27 via Nuitee
A
ALBERTO family_with_children es
9
2026-08-27 via Nuitee
A
Alexander couple at
7
2026-08-26 via Nuitee
C
Cornelius couple de
9
2026-08-26 via Nuitee
G
Georg solo_traveller de
8
2026-08-25 via Nuitee
M
Matthias couple de
9
2026-08-24 via Nuitee
H
Hasse solo_traveller at
10
2026-08-24 via Nuitee
C
Christof family_with_children de
4
Enttäuschend und wenig erholsam.
Pros:

Lage, Service im Restaurant

Cons:

Die Rezeption war unterbesetzt und teilweise fachlich / sprachlich / inhaltlich überfordert. Im Ergebnis entstanden Unklarheiten zur Zahlung der Übernachtungen bei der Abreise (doppelte Belastung der Kreditkarte trotz Zahlungsbestätigung durch booking.com. Ein höherrangiger Vorgesetzter war trotz mehrfacher Bitte gegenüber dem Personal nicht aufzutreiben. Da wir zu den Salzburgen Festspielen aufbrechen mußten, brauchte es eine Rückkehr ins Hotel nach der Vorstellung zur Klärung. Unser Gepäck konnte vom Concierge dabei nicht zur Aufbewahrung angenommen werden, weil es (mit langer Warteschlange) chaotisch war.

2026-08-24 via Nuitee
P
Paul couple ro
8
2026-08-24 via Nuitee
M
Melanie couple de
10
2026-08-23 via Nuitee
F
Faisal couple ae
10
2026-08-23 via Nuitee
G
Gianluca solo_traveller gb
9
2026-08-23 via Nuitee