HYPERION Hotel Salzburg

Hotels
H-Hotels.com
9 (4599 reviews)
Rainerstraße 4 , Salzburg , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and well-equipped rooms
Cons:
Cleanliness issues in certain areas
High prices especially during holiday periods
Inadequate staffing during peak times

Categories

Cleanliness
8.33
Issues mentioned about cleanliness, particularly in the restroom.
Service
9.8
Staff described as very helpful and friendly, going out of their way for guests.
Location
9.34
Multiple reviews mention excellent location near attractions.
Room Quality
9.29
Rooms described as spacious and well stocked with amenities.
Amenities
8.82
Amenities were generally good, though some reviews noted a lack of certain facilities.
Value for Money
8.28
Concerns raised over high pricing for the hotel, particularly during busy times.
Food and Beverage
8.83
Breakfast items mentioned but some were not restocked promptly.
Overall Experience
9.3
Overall enjoyable stays noted, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:59

Property Description

Luxurious Accommodations
Hyperion Hotel Salzburg offers air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom. Guests can enjoy a comfortable stay with cozy bed linens and towels provided in every room.

Convenient Location
Situated near popular attractions such as Mirabell Palace and Mozart's Birthplace, our hotel is the perfect choice for travelers looking to explore the beauty of Salzburg. With the central station and key landmarks just a short distance away, guests can easily immerse themselves in the city's rich culture.

Exceptional Services
From concierge assistance to room service and multilingual staff at the 24-hour front desk, we strive to cater to all your needs during your stay. Start your day with a delicious breakfast selection and relax at the on-site restaurant and bar after a day of sightseeing.

Book your stay at Hyperion Hotel Salzburg now for an unforgettable experience in the heart of this enchanting city.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 4599 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
B
Bernhard couple at
10
2026-07-25 via Nuitee
M
Mubarak couple ae
8
Nice hotel
Pros:

Location

Cons:

Nothing

2026-07-25 via Nuitee
L
Lydia solo_traveller us
9
2026-07-25 via Nuitee
L
Larkin couple us
10
Would stay here again
Pros:

Service was excellent. The hotel rooms were new, refreshing, and very clean.

2026-07-25 via Nuitee
S
Sascha solo_traveller at
10
2026-07-24 via Nuitee
M
mbsalcedot couple es
9
Hotel muy recomendable
Pros:

Me gustó mucho el hotel, la ubicación, la persona que nos atendió en recepción hablaba español y se portó muy bien
el desayuno tenía mucha variedad y estaba muy bueno
La habitación muy confortable

Cons:

No hubo nada destacable negativo

2026-07-24 via Nuitee
S
Sergio couple es
9
2026-07-23 via Nuitee
N
Naseem solo_traveller de
8
2026-07-23 via Nuitee
A
ANASTASIYA couple cz
8
Location and breakfast "+", room quality, housekeeping, and management standards "-"
Pros:

The location is excellent, the breakfast is absolutely outstanding with an incredible variety of food, and the staff were always friendly and welcoming.

Cons:

Unfortunately, the overall experience did not feel like a five-star hotel.

The first issue was the bed. Through the fitted sheet, I could clearly feel that the mattress underneath was covered with pilling or rough fabric. This is not something I would ever expect in a five-star property. On one of the following days, housekeeping placed a waterproof rubber mattress protector under the sheet, apparently to hide the problem. Unfortunately, sleeping on top of a rubber protector was even more uncomfortable, as it trapped heat and made sleeping unpleasant.

The TV wasn't working because the cables had been broken. It was during the football championship, and unfortunately it was not posibe to fix.

Housekeeping also needs improvement. Small things on the floor, such as botle of shampoo on the floor or a cotton swab, were left untouched after cleaning. Coffee capsules and tea were not consistently replenished, so I had to call reception several times. I also requested an ironing board on my first day, but it wasn't delivered until after I had already left the room.

Overall, the location, breakfast, and friendly staff deserve five stars, but the room quality, housekeeping, and management standards do not. Unfortunately, this was not the level of service I expected from a five-star hotel.

2026-07-23 via Nuitee
M
myunghee solo_traveller kr
9
2026-07-23 via Nuitee
L
Leigh couple gb
9
Excellent hotel for a short stay in Salzburg
Pros:

Location, breakfast was excellent. Very helpful staff.

Cons:

Nothing to dislike.

2026-07-22 via Nuitee
O
Oxana couple il
10
Pros:

מלון נמצא ממש בלב העיר מול הפארק. חדרים מאוד גדולים מעוצבים יפה. שרות מעולה וארוחת בוקר ממש טעימה.

Cons:

חניה של מלון קצת יקרה

2026-07-22 via Nuitee
M
Martin couple at
10
2026-07-22 via Nuitee
E
Esmail couple ae
10
Cons:

The housekeeping was terrible.

2026-07-22 via Nuitee
F
Faisal couple sa
10
Nice hotel in every aspect
Pros:

Everything

Cons:

It was perfect

2026-07-22 via Nuitee
O
Olegs extended_group lv
10
2026-07-21 via Nuitee
B
Benny solo_traveller il
9
Pros:

מלון ברמה. מתקנים חדשים, שרותיים , חדרים נקיים ומיקום מעולה

Cons:

ההפרדה בין השרותים למקלחון

2026-07-21 via Nuitee
S
Sergiy solo_traveller pl
8
2026-07-21 via Nuitee
D
David Kadeřábek solo_traveller cz
10
2026-07-21 via Nuitee
S
Simona couple at
8
2026-07-21 via Nuitee