Margaritaville Resort Times Square

Hotels
9.2 (6314 reviews)
560 7th Avenue , New York , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
8.72
Several mentions of cleanliness, but some rooms were considered small and cramped.
Service
10
Staff is frequently described as friendly and helpful across multiple reviews.
Location
10
Many reviews highlighted the excellent location.
Room Quality
8.72
Rooms were generally described as clean, but some reviewers noted them as small.
Amenities
8.72
Some amenities advertised were not available, like the pool, affecting the overall view.
Value for Money
8.72
Pricing was mentioned as high, with corresponding expectations for breakfast and amenities.
Food and Beverage
8.72
Breakfast options were criticized for not meeting expectations for the price.
Overall Experience
10
Overall, guests enjoyed their stay and would recommend it despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Luxurious Accommodation: Margaritaville Resort Times Square, a 4-star hotel in the heart of New York, offers a range of luxurious accommodations just 500 meters from Bryant Park. The rooms are designed to provide comfort and style for the guests, ensuring a relaxing stay.

Convenient Amenities: Guests can enjoy a fitness centre, private parking, a terrace, and a restaurant all within the hotel premises. The convenience of room service and a concierge service adds to the overall experience, making sure all needs are met during the stay.

Prime Location: Situated just 600 meters from both the city centre and Macy's, the hotel is surrounded by popular attractions like Madison Square Garden, Times Square, and Grand Central Station. With multilingual staff fluent in Mandarin, German, English, and Spanish, guests can expect top-notch service throughout their visit. Book your stay at Margaritaville Resort Times Square for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 6314 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.72
Overall Experience: 10
J
JUMA • family_with_children • fr
9
Très bel hôtel, très propre et super bien placé
Pros:

Emplacement au top, à deux pas de Times Square, des bus, des métros
Chambre confortable, ménage quotidien : vraiment très propre.
Literie impeccable, salle de bain nickel, machine à café et mini bar dans la chambre

Cons:

Peut-être une incompréhension concernant les transferts aéroport-hôtel inclus : visiblement seul l’aller était inclus dans le prix et non le retour, mais nous avons dû payer le retour en cash ; est-ce un bug ?
Le prix du petit-déj’ : il y a en fait un forfait de 25 $ par personne inclus mais à 5 $ le café, 10 $ le yaourt, on est vite à 25 $, TIP’s non inclus et obligatoire, 20%, même si nous avons apprécié la gentillesse de Douglas
Le prix des cocktails : 20 $, même pour un Rooftop nous paraît très cher, comme tous les bars ou restaurants sur New York

2026-06-13 • via Nuitee
H
hila • solo_traveller • il
9
Great!
Pros:

A very pleasant hotel in an excellent location, close to everything and just a short walk from subway stations.

The staff is friendly and welcoming, and the pool on the third floor is a great way to relax and recharge after all the walking and sightseeing around the city.

Cons:

The biggest drawback is the elevators.

The hotel has 32 floors and 4 elevators, but only 3 of them go down to the ground floor, where the street exit is located. The wait for the elevators was long throughout the day, and during peak hours it could be very long.

That said, this was truly the only downside we found during our stay.

2026-06-13 • via Nuitee
T
Tamar • solo_traveller • ge
8
2026-06-13 • via Nuitee
B
binu • solo_traveller • om
10
Pros:

Location is great. Very close to times square. All major tourist destinations of new york within half hour travel.

Cons:

As such nothing. Everything was good.

2026-06-12 • via Nuitee
H
HUI • solo_traveller • mo
9
Pros:

friendly staff 、good location and great food . Worth visiting again .

2026-06-12 • via Nuitee
M
Michelle • family_with_children • us
10
2026-06-11 • via Nuitee
S
Sunny • couple • us
9
A great choice for travelers to NYC
Pros:

Great location, small but clean room. Good experience.

Cons:

Location, cleanliness, staff

2026-06-11 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-11 • via Nuitee
E
Eneida • solo_traveller • br
10
Com certeza voltarei e recomendarei o hotel!
Pros:

Localização do hotel e a cortesia dos funcionários. As toalhas eram trocadas todos os dias e eram muito macias.

Cons:

Os lençóis não foram trocados durante nossa hospedagem ao contrário das toalhas em um dos dias tivemos que retirar os lençóis e colocar no chão do banheiro para serem trocados por limpos.

2026-06-11 • via Nuitee
H
Helga • couple • at
9
Top Lage !!!
Pros:

Top Lage!!! Sehr sauber. Trotz Time Square Nähe sehr ruhig. Gut isolierte Fenster! Recht geräumiges Zimmer. Wasser und Kaffee wird genügend kostenlos zur Verfügung gestellt.

Cons:

Das nicht sehr freundliche Personal an der Rezeption!

2026-06-11 • via Nuitee
M
Mabel • solo_traveller • ar
4
Pros:

Desayuno y restaurante pesimos. La verdad para mi es muy importante este punto y no habia opciones, solo comida chatarra y mala atencion de su personal cuando pregunte sobre el menu.

Cons:

La recepcion en un septimo piso. El personal no sabe español y utiliza el traslator de google y se hace bastante tedioso comunicarse. Quise comprar algo de lo poco que habia para comer en la habitacion y solo problemas, no me entendian, nada ,desisti porque realmente voy a vacacionar y no a tener problemas xq no me entienden algo sencillo. Hubo un problema co el ascensor y la verdad me dio mucho miedo xq no quedo claro que paso y no vi que vinieran a revisarlo. Solo vin ola policia y lso bomberos que les decian que tenian que revisarlo pero siguio funcionando. No me gusto para nada eso. Ni un caramelo de bineenida. La verdad ni se preoucupana por un gesto minimo. La heladera del hotel vacia, siempre hay snacks para elegir si uno quiere. aca no haiba nada. Solo las botellas de agua reglamentarias. Dos horas esperando los ascensores porque todo estaba en diferentes pisos y era realmnte un lio. No es el tipo de hotel que estoy acostumbrada a a lojarme, no me gusto para nada y no volvere. No vale lo que cobran realmente. Tdoso problemas para que me entienda , no se puede asi y lo del reastaurante tremedno. Le pregunto a la persona que atendia si teneian pasta y me contesta : NO , POR SUERTE , y lo mismo cuando le prgunto por pizza , ya que uno supone que en un restaurante minimo tiene buena comida y este tipo de comidas es de lo mas comun. Todo comida chatarra, y refeo el lugar. No me gusto para nada.

2026-06-10 • via Nuitee
A
Aliza • couple • il
8
ממש כיף
Pros:

מיקום שירות

Cons:

קצת ירידה בניקיון

2026-06-10 • via Nuitee
M
Melissa • family_with_children • us
7
2026-06-10 • via Nuitee
C
Carlos Atila • extended_group • us
7
Just ok
Pros:

Location is great

Cons:

Reception team are pretty rude and treat you like you are doing a favor for them

2026-06-10 • via Nuitee
E
Enders • family_with_children • us
5
fine
Pros:

Location and pool

Cons:

Food, service, value

2026-06-10 • via Nuitee
T
Tal • solo_traveller • il
7
2026-06-08 • via Nuitee
I
Ilaria • couple • bm
10
Clean and comfortable
Pros:

Very clean and staff very friendly

Cons:

Is a big hotel, but the pool it’s a bit small and the cleaners were always ringing the bell to ask if we needed the room clean (while we were sleeping)

2026-06-08 • via Nuitee
A
Arsenio • couple • us
10
Magnífico
2026-06-08 • via Nuitee
S
Stephan • couple • us
10
2026-06-08 • via Nuitee
E
Elaine • family_with_children • ca
6
Would stay again
Pros:

Location is excellent

Cons:

Resort fee added on and used none of these options. Loved the view from the rooftop bar!

2026-06-07 • via Nuitee