Margaritaville Resort Times Square

Hotels
9.2 (6427 reviews)
560 7th Avenue , New York , us
+12122213007

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
8.72
Several mentions of cleanliness, but some rooms were considered small and cramped.
Service
10
Staff is frequently described as friendly and helpful across multiple reviews.
Location
10
Many reviews highlighted the excellent location.
Room Quality
8.72
Rooms were generally described as clean, but some reviewers noted them as small.
Amenities
8.72
Some amenities advertised were not available, like the pool, affecting the overall view.
Value for Money
8.72
Pricing was mentioned as high, with corresponding expectations for breakfast and amenities.
Food and Beverage
8.72
Breakfast options were criticized for not meeting expectations for the price.
Overall Experience
10
Overall, guests enjoyed their stay and would recommend it despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Luxurious Accommodation: Margaritaville Resort Times Square, a 4-star hotel in the heart of New York, offers a range of luxurious accommodations just 500 meters from Bryant Park. The rooms are designed to provide comfort and style for the guests, ensuring a relaxing stay.

Convenient Amenities: Guests can enjoy a fitness centre, private parking, a terrace, and a restaurant all within the hotel premises. The convenience of room service and a concierge service adds to the overall experience, making sure all needs are met during the stay.

Prime Location: Situated just 600 meters from both the city centre and Macy's, the hotel is surrounded by popular attractions like Madison Square Garden, Times Square, and Grand Central Station. With multilingual staff fluent in Mandarin, German, English, and Spanish, guests can expect top-notch service throughout their visit. Book your stay at Margaritaville Resort Times Square for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 6427 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.72
Overall Experience: 10
D
Dan • couple • gb
6
2026-07-04 • via Nuitee
L
Lorna • family_with_children • gb
1
A hugely disappointing stay — basic facilities didn’t work, the hotel felt overcrowded and poorly managed, staff showed
Pros:

Location was good

Cons:

The room was dirty, there was no hot water, toilet didn’t flush property, pool and pool area was over crowded, staff were uninterested in helping in anyway and food was mediocre at best.

2026-07-04 • via Nuitee
N
Njabulo • family_with_children • za
9
Pros:

Staff were super friendly and always ready and willing to offer help. Had a problem with my credit card being suspended due to suspicion of fraud by my bank. Staffer on reception duty helped me contact my bank in South Africa. Issue resolved successfully.

Cons:

Restaurant on 2nd floor could be more inviting and warm.

2026-07-04 • via Nuitee
D
David • solo_traveller • cz
10
New York je TOP
Pros:

Poloha top i cenově to bylo hodně slušný 👍

Cons:

Na snídaních byli celkem zabrzděni.

2026-07-03 • via Nuitee
A
Anthony • solo_traveller • gb
5
Not worth the money , We going again
Pros:

Karen and staff in restaurant couldn't do enough for breakfast, but they were totally let down by chef and runners. Hotel Manager Damian was exceptionally rude and looked down on my partner ( female ) . When were only trying to resolve issues around handing out of date drinks offer vouchers. Cleaning staff 10/10.

Cons:

Management and too often private functions closing off areas and top bars . Open to the public so we couldn't get service and that also ruined the security of the lifts ,which were to keep non residents out . Room was tiny and at 5k for 10 days the worst we have ever had. We have travelled all over USA and are very seasoned travellers . We covered 4 states and did most bookings on the night . Paid very little at times ,but were totally amazed by service and standards. We did 3 weeks in USA. We had been in USA twice year for last few yrs . Worst bed I have ever slept on in USA, we span mattress because of a dip,plus smallest bed ever and no way was a queen bed at home I have a super King. Nowhere to unpack or put suitcases .

2026-07-03 • via Nuitee
A
antonio • family_with_children • it
10
2026-07-02 • via Nuitee
S
Steven • couple • au
9
Great Hotel, laying by the pool/sitting in roof top bar knowing bustling NYC was below, was exciting
Pros:

The hotel was in a great location and was very quirky and different which we loved. the staff were nice and the room clean and comfortable, but slightly small, but expected this in this excellent spot right in central Manhattan

Cons:

elevators were a little erratic but that caused some fun among all guests. the breakfast was the only thing wrong with the hotel - took forever and then poor quality. needs a total revamp process, menu and staffing.

2026-07-02 • via Nuitee
C
Caroline • family_with_children • no
5
Pros:

Roof top pool was great

Cons:

Staff was unfriendly
Room not clean

2026-07-01 • via Nuitee
C
Christopher • couple • gb
8
2026-07-01 • via Nuitee
A
Asiah • couple • us
10
2026-07-01 • via Nuitee
J
Julie • family_with_children • fr
10
2026-07-01 • via Nuitee
P
Piotr • family_with_children • pl
8
Cons:

śniadania nie jadalne

2026-07-01 • via Nuitee
L
Lars Halvor • family_with_children • no
9
Pros:

God frokost. Fint hotell. God standard.

Cons:

Kaldt vann i bassenget.

2026-07-01 • via Nuitee
C
Cassia • couple • us
10
2026-06-30 • via Nuitee
W
Wendela • couple • nl
9
Fantastisch
Pros:

Locatie, comfort en stijl

Cons:

Ongeorganiseerd in eetzaal

2026-06-30 • via Nuitee
C
Claudio Enrique • family_with_children • us
5
2026-06-30 • via Nuitee
M
Michelle • couple • fr
7
Agréable mais la musique partout est bien trop forte
Cons:

Trop cher
Pas de choix
Service trop lent

2026-06-30 • via Nuitee
A
Aylin • solo_traveller • tr
10
2026-06-30 • via Nuitee
T
Tomas • family_with_children • us
10
We would definitely recommend to anyone who wants to be in the center of Manhattan one of the best location, convenient
Pros:

We really like the location. It was amazing Subway right next-door to it. Same as the time Square.

Cons:

There’s not much we wouldn’t like perhaps some of the items in our bathroom could use some maintenance, but we were able to work around it and our stay was not affected by it in anyway

2026-06-30 • via Nuitee
T
Tayler • extended_group • gb
7
2026-06-29 • via Nuitee