Sheraton Flowood The Refuge Hotel & Conference Center

Hotels
•
Sheraton
9.6 (563 reviews)
2200 Refuge Boulevard , Flowood , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and elegant
Friendly and helpful staff
Great food
Excellent service
Cons:
Noisy rooms
Spa services limited hours
Difficulty in booking certain amenities

Categories

Cleanliness
9.33
The room was clean and comfortable, contributing positively to the stay.
Service
10
Exceptional service from staff members like Sara, Tabby, and others made for a great experience.
Location
9.3
Well-located, offering both accessibility and a quiet atmosphere on a large property.
Room Quality
9.84
Rooms were described as excellent and comfortable.
Amenities
9.29
Amenities such as the rooftop bar and breakfast buffet received high praise.
Value for Money
9.32
Given the overall exceptional feedback, guests felt they received good value.
Food and Beverage
9.78
Food quality was praised, especially the breakfast buffet with various offerings.
Overall Experience
9.93
Overall the guests were very satisfied with their experience and highlighted multiple positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:57

Property Description

Luxurious Amenities and Services
Sheraton Flowood The Refuge Hotel & Conference Center offers top-notch facilities including free bikes, a fitness centre, and a refreshing outdoor pool. Enjoy the convenience of a 24-hour front desk, free WiFi, and a business centre during your stay.

Comfortable and Well-Equipped Rooms
Experience ultimate comfort in the air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Relax in style with plush bed linens and towels provided in every room.

Dining Experience
Indulge in a delightful culinary experience at the on-site restaurant serving a variety of cuisines including American, Cajun Creole, and Seafood. Special dietary needs? No problem! Dairy-free and gluten-free options are also available upon request.

Book your stay at Sheraton Flowood The Refuge Hotel & Conference Center for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 563 reviews
Cleanliness: 9.33
Service: 10
Location: 9.3
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.93
P
Paul • couple • us
9
Pricey for the area-but worth it
Pros:

Relatively new, very well maintained hotel. Beautiful golf course surrounding, wonderful pool/lazy river. Rooftop bar has amazing sunset views.

2026-09-16 • via Nuitee
A
Ariel • couple • us
10
2026-09-09 • via Nuitee
A
Anthony • couple • us
8
2026-09-02 • via Nuitee
I
Idalia gisell • couple • us
10
2026-08-30 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-08-26 • via Nuitee
J
Jaylun • couple • us
4
Pros:

The atmosphere,environment,staff.

Cons:

NO CHICKEN WINGS SERVED AT THE BAR,AND THE ROOFTOP BAR WAS CLOSED. I mainly came to stay at this facility to visit the rooftop bar. I wasn’t told that it was closed for a private event until I arrived at the facility.

2026-08-24 • via Nuitee
F
Fatamia • family_with_children • us
10
The stay was awesome
Pros:

Everything was very convenient

Cons:

The only 4 people per room are allowed to get in the pool

2026-08-24 • via Nuitee
S
Suzanne • family_with_children • us
8
2026-08-17 • via Nuitee
R
Rah Layah • couple • us
10
The workers there are so nice !
Pros:

The pool area and the bars.

Cons:

N/a

2026-08-16 • via Nuitee
J
Jennifer • couple • us
10
2026-08-16 • via Nuitee
T
Temesha • extended_group • us
10
2026-08-15 • via Nuitee
S
Shemetria • couple • us
10
2026-08-11 • via Nuitee
M
Miyah • couple • us
9
I will be back again!
Pros:

I loved everything about this place. It was my first time trying the pool bar and it was the perfect combo for the lazy river. I also tried out the bar on the rooftop and 10/10. The food was amazing, service was great, and the vibes were just right!!

2026-08-03 • via Nuitee
S
Sheenin • couple • us
10
2026-07-21 • via Nuitee
J
JACQUELINE • family_with_children • us
10
2026-07-21 • via Nuitee
L
Laquanta • solo_traveller • us
10
Pros:

The service that the staff provided

Cons:

Elevators were slow.

2026-07-20 • via Nuitee
T
Tonya • couple • us
10
Beautiful location to unwind
Pros:

Beautiful stay in a relaxing setting

2026-07-20 • via Nuitee
E
Elisa • couple • us
10
2026-07-20 • via Nuitee
E
Elisa • couple • us
10
Pros:

I loved it . Everything was nice & clean . The staff was very welcoming. I’m a travel nurse from Mississippi. So to come home & be comfortable was my main priority. You guys made it happen.

Cons:

Nothing . Everything was 10/10.

2026-07-20 • via Nuitee
C
C9404CIkellyr • Business
10
Great day> yummy food
Pros:

Very quiet and relaxing. Food was great! I had the chicken caprese sandwich with the sweet potato fries (I highly recommend) Alexander served me with food recommendations and he was Top Notch in service. He was very friendly and helpful

2026-07-19 • via Tripadvisor