Our Habitas Bacalar - Adults Only

Hotels
9.3 (441 reviews)
Carretera Federal Chetumal-Bacalar Fraccion 03, Lote 164 , Bacalar , mx

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Safety deposit box
Tour desk
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Amazing location
Great staff
Delicious food
Cozy rooms
Cons:
Cold shower water
Limited transportation within hotel
Menu variety needs improvement

Categories

Cleanliness
8.44
Water in the shower was almost always cold, indicating potential issues with cleanliness and maintenance.
Service
9.91
Staff described as phenomenal, providing excellent service.
Location
9.95
Beautiful location with beach access to the lagoon; highly praised.
Room Quality
9.4
Rooms noted as cozy and functional, with good amenities.
Amenities
8.93
Outdoor showers and access to SUPs are a plus, but some suggested more sport equipment.
Value for Money
8.89
Standard quality for this hotel tier, value seems aligned with expectations.
Food and Beverage
9.44
Food described as amazing but menu could use some variety.
Overall Experience
9.41
Overall memorable experience, with minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:07

Property Description

Stunning Beachfront Location
Nestled in Bacalar, Our Habitas Bacalar provides a luxurious 5-star experience with a picturesque beachfront setting.

Exquisite Dining and Leisure Facilities
Indulge in delectable cuisine at the on-site restaurant and unwind with a refreshing drink at the bar. Explore the area with ease using the tour desk services and soak up the sun on the inviting terrace.

Comfort and Convenience
Relish in well-appointed rooms featuring balconies, air conditioning, and safety deposit boxes. Benefit from round-the-clock assistance at the 24-hour front desk, airport transfers, concierge services, and complimentary WiFi.

Ready to experience paradise? Book your stay at Our Habitas Bacalar now for an unforgettable getaway.

Important information:

When booking more than 2 rooms, different policies and additional supplements may apply.

Please note that an additional charge of Environmental fee of US$2.44 per night isn't included, and it will be charged upon arrival during check-in. Aditionally, please note that "Tax" may vary.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 441 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.41
L
Lena couple fr
6
Bel hôtel, mauvais rapport qualité/prix
Pros:

Honnêtement, nous ne recommanderions pas! Ce n’est pas un mauvais hôtel, mais ce n’est certainement pas au niveau souhaité quand on y met ce genre de budgets. L’endroit est certes somptueux et la vue est à tomber, mais ce n’est pas spécifique à l’hôtel…La lagune s’étend sur des kilomètres et des kilomètres donc vous aurez l’opportunité d’en trouver d’autres avec des emplacements et panoramas très similaires.
Côté positif, nous avons donc beaucoup apprécié l’environnement, les chambres sous forme de tipis dans la nature avec des douches extérieures et le « dépaysement » général créé. La literie était également très confortable. Mais ça s’arrête à peu près là.

Cons:

Côté négatif, nous avons été extrêmement déçus du service de manière générale. Pour commencer, malgré une partie du personnel plutôt agréable, la majorité ne l’est pas et il vous faudra être chanceux pour décrocher un sourire. Bonjour l’ambiance! Nous aimerions également pouvoir commenter le niveau des prestations mais pour cela, faudrait-il encore qu’il y en ait eu…Quand vous arrivez, on vous indique que les chambres sont situées à environ 1,1km de la réception, et qu’il faut s’y rendre en voiturette. C’est très chouette mais ça vous rend aussi dépendant assez rapidement. Vous devez anticiper vos déplacements et prévenir la réception en avance par Whatsapp pour qu’on vous envoie un chauffeur. On vous demande aussi de changer entre 3 réseaux Wifis en fonction d’où vous êtes dans l’hôtel mais aucun d’eux n’a fonctionné pour nous. On vous propose un planning hebdomadaire d’activités (normalement inclues avec votre séjour) mais la plupart des activités intéressantes présentent des surcoûts (et plutôt conséquents!). Par exemple, le Paddle au lever du soleil a un surcoût de 190€ pour 2 personnes…Alors que les paddle sont gratuits de 9h à 17h…La cérémonie Temazacal quant à elle est à 70€ par personne…Il ne reste donc pas énormément d’activités qui ne nécessitent pas de vider son portefeuille, en fonction de la durée de votre séjour bien sûr. Il en va de même pour la nourriture. Elle est plutôt bonne dans son ensemble mais quel coût, et pour les boissons aussi! À titre d’exemple, 7,5€ la petite bière, 4€ la lichette de lait pour le café ou 6€ le latte directement. Même à Paris d’où l’on vient, les prix ne sont pas tels. Nous avions le petit déjeuner inclu, avec lequel vous avez le droit à un Americano en boisson. Je demande s’il est possible d’avoir du lait et pour cela on me répond qu’il faut payer le surcoût pour obtenir un latte (surcoût de 6€!). Quelques minutes plus tard mon conjoint reçoit son Americano, avec lequel arrivent sucre & lait.

2026-05-23 via Nuitee
D
Dominique couple fr
10
Un magnifique endroit au bord d une lagune extraordinaire
Pros:

Très bel hôtel au bord d une lagune extraordinaire. Les chambres sont très agréables la restauration de très grande qualité . Et le personnel toujours à votre écoute et agréable . Très belle excursion en voilier sur la lagune

2026-05-22 via Nuitee
P
Philipp couple at
10
Perfect vacation spot for couples. I would definitely do it again if the opportunity rises.
Pros:

Everything was great especially the view and scenery as well as the food and the service.

Cons:

They could provide more light in the bathroom.

2026-05-17 via Nuitee
E
Edoardo couple it
10
Pros:

Tutto!

2026-05-15 via Nuitee
R
RICARDO solo_traveller mx
10
2026-05-05 via Nuitee
O
Orsolya couple hu
9
2026-05-04 via Nuitee
H
Hanna couple ch
10
Perfect!
Pros:

Our Habitas Bacalar is an absolutely wonderful place to relax and fully disconnect from everyday life. The atmosphere and location are stunning, perfect if you’re looking for peace and tranquility. The cabins are beautiful, very well-maintained, and spotless, and the mattresses are extremely comfortable, ensuring a great night’s sleep.

The staff is outstanding: warm, helpful and always smiling. The food is also excellent, with breakfasts being a true highlight: fresh, delicious, and varied. It’s a place where you can truly recharge and unwind. Highly recommended!

Cons:

I honestly can’t think of any. None at all!

2026-04-28 via Nuitee
C
Camille couple fr
10
2026-04-26 via Nuitee
L
Lilya couple ch
8
2026-04-22 via Nuitee
L
LE GUEN couple fr
9
Pros:

les chambres, le confort, la gentillesse du personnel, le petit déjeuner

Cons:

les repas, vraiment pas au niveau du reste

2026-04-15 via Nuitee
T
Tony couple ch
10
Pros:

Un véritable havre de paix au bord d'un superbe lagon. Excellent restaurant.

2026-04-12 via Nuitee
M
Milena solo_traveller br
10
2026-04-08 via Nuitee
A
Atucha Garcia-Ariño couple es
10
Excelente
Pros:

Ubicación, instalaciones y servicios

Cons:

Mejorar la calidad de la comida un poquito. Más cosas en carta y un poco más de calidad

2026-04-06 via Nuitee
J
Johanna Rein couple de
10
Highly recommend!
Pros:

We had an great time at Habitas! Can highly recommend coming here while visiting Bacalar. The staff, food, accomodation, atmosphere and lagoon was amazing. We also recomend doing the sunrise SUP tour when visiting ☀️

2026-04-02 via Nuitee
A
ANGELA couple es
10
Maravilloso
Pros:

Las habitaciones, la naturaleza que lo rodea , lo tranquilo que es, lo bien integrado que está con el entorno tan espectacular que lo rodea

2026-03-29 via Nuitee
T
Toni couple us
10
Lovely, relaxing stay.
Pros:

The food was fabulous, and the staff was so friendly, helpful, and attentive.

Cons:

I was disappointed that the guests weren't friendlier. I thought at a small resort we might meet some new people, but in the five days we were there, I was the only person who I experienced initiating conversation with others. I don't need a place to be super social, but it would be nice if something was set up that invited people to talk with one another. I would also have liked if there was more to do in the area, but I do appreciate that this is a place that people come to relax, not run around.

2026-03-22 via Nuitee
C
Christophe couple fr
10
2026-03-18 via Nuitee
G
Goncalo couple pt
9
Pros:

Melhor experiência da nossa viagem a dois no México. Tivemos uma estadia incrível que superou todas as expectativas. Este é o lugar ideal para descansar, relaxar e conectar com a natureza, especialmente com a beleza única da lagoa.
O quarto era excelente, muito confortável e bem integrado no ambiente. Acordar todos os dias de frente para a lagoa e poder assistir ao nascer do sol foi um verdadeiro privilégio.
Experimentámos as massagens (com custo adicional), que foram maravilhosas e altamente recomendáveis.
O restaurante do hotel Siete merece também destaque, com uma abordagem diferenciadora e criativa, com pratos que reinterpretam a gastronomia local de forma contemporânea e sofisticada.
As aulas de yoga e a experiência de gong bath, incluídas na estadia, foram igualmente muito inspiradoras

Cons:

O acesso ao Wi-Fi é limitado e a rede móvel também é fraca, o que pode ser um inconveniente para quem precisa de estar ligado.
Como sugestão, os tapetes utilizados nas aulas poderiam ser de melhor qualidade e estar melhor cuidados.
Relativamente ao quarto, apenas acrescento que a porta de correr da zona da casa de banho (retrete) não permanecia fechada, deslizava facilmente, o que comprometia a privacidade e o isolamento do espaço.

2026-03-17 via Nuitee
L
Lauriane couple ch
10
Amazing 🤩
Pros:

Staying at Habitas Bacalar for the 3rd time (3 nights twice and 8 nights the 3rd time) felt like discovering a hidden sanctuary. The lagoon’s unreal shades of blue, the peaceful remoteness, and the beautifully designed A-frame tents make it easy to fully disconnect and slow down. The beds are incredibly comfortable as are the sheets and pillows.

From sunrise paddleboarding to nourishing, locally sourced delicious meals and deeply calming wellness experiences, everything feels intentional, grounding, and truly special. The staff is incredibly warm, attentive, and genuinely caring.
I will definitely go back to this magical place.

Cons:

Nothing !

2026-03-14 via Nuitee
M
Miriam couple it
9
2026-03-14 via Nuitee