Courtyard by Marriott Raleigh Cary Crossroads

Hotels
Courtyard by Marriott
10 (373 reviews)
5730 Dillard Drive , Cary , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and helpful staff
Cons:
High prices for basic amenities
Inconsistent service regarding housekeeping

Categories

Cleanliness
10
Most reviews highlight the hotel as very clean and well-maintained.
Service
10
Several reviews commend friendly and helpful staff, particularly Krisztina and Shanell.
Location
10
Reviews mention convenient location with shopping and food options nearby.
Room Quality
10
Rooms are described as spacious and modern.
Amenities
10
Some amenities were criticized for pricing, but the overall impression remains positive.
Value for Money
10
Complaints about high prices for basic items were noted, affecting perceived value.
Food and Beverage
10
Breakfast service received praise, but some pricing issues were mentioned.
Overall Experience
10
Overall positive experiences reported, but some negative encounters affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:17

Property Description

Modern Amenities and Convenient Location
Courtyard by Marriott Raleigh Cary Crossroads offers a blend of modern amenities and a convenient location, making it the perfect choice for both leisure and business travelers.

Leisure and Fitness Options
Guests can unwind and stay active with the seasonal outdoor swimming pool, fitness centre, billiards, and table tennis facilities available on-site.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant, enjoy a drink at the bar, or simply relax on the terrace. Additionally, the shared lounge provides a cozy space for guests to socialize and unwind after a long day of exploring Cary.

Experience comfort and convenience at Courtyard by Marriott Raleigh Cary Crossroads - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 373 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
7
747fayd Family
10
Breakfast
Pros:

Rosa was very helpful during breakfast and made our stay that much nicer!

2026-08-15 via Tripadvisor
D
Diana couple us
10
2026-08-11 via Nuitee
P
paulcT2684BJ Business
10
Great bar and bartender
Pros:

Great baryender Marissa. Handled our big rowdy crowd great and efficiently. Wish she was bartending all the nights we were there

2026-08-05 via Tripadvisor
O
O3792IZlukej Business
10
Great Experience!
Pros:

Marissa was an incredible bartender. Friendly and great service!

2026-08-05 via Tripadvisor
P
P3923SMjosephf Business Boston, Massachusetts
10
Amazing!
Pros:

Marissa changed my life. She was so awesome.

2026-07-28 via Tripadvisor
S
scK5072EH Family
10
Nice Courtyard property
Pros:

We stayed here for just one night. We were in town to see the rugby match between USA & Spain. Turned out the Spanish team was staying in the hotel as well - fun surprise. Hotel was very clean and generally, very quiet in the rooms. Lobby area was a nice space to congregate - we did avail ourselves of the pool table. We found all the staff we interacted with to be very friendly. We would stay here again.

2026-07-26 via Tripadvisor
V
Venture263404 Friends getaway
10
Stayed for baseball tournament. Great Marriott location.
Pros:

Very clean. Friendly staff. They were helpful in our reservation when our plans changed suddenly. Will stay there again anytime we are in the area.

2026-07-25 via Tripadvisor
W
wolfpackonwheels Couples
10
Peaceful Sunday Night in Cary
Pros:

This is a pretty new hotel. I would describe it was contemporary-chic. The king suite was very clean, modern and minimalistic, with lots of space both in the bedroom and the suite area. Parking was very easy. Lots of shops and restaurants a short walk away. Service was excellent and check-in was a breeze.

2026-07-20 via Tripadvisor
P
Pennymiller4 Business
10
Lucy made my visit spectacular.
Pros:

Lucy was the best. So professional and helpful. Really made my experience special. Thank you Lucy.

2026-07-18 via Tripadvisor
M
myinfon113 Business
10
Shanell is a great friendly employee at Starbucks.
Pros:

Shanell is a great employee at the Starbucks. She is very friendly and welcoming.

2026-07-15 via Tripadvisor
S
S7767QAeliasm Friends getaway World
10
Marissa is a real gem!
Pros:

Marissa at the bar was absolutely incredible! She made me feel welcomed from the moment I arrived and recommended the perfect Pink Lemonade cocktail, it was amazing. Her warm personality, professionalism, and genuine care for guests truly embody what hospitality is all about. She went above and beyond to create a memorable experience and is a fantastic representative of the company. Thank you, Marissa, for your exceptional service!

2026-07-12 via Tripadvisor
D
Daydream53193626618 Business
8
Business trip
Pros:

Nice, clean property. Staff was very nice, especially Rosa!

2026-07-10 via Tripadvisor
1
182gabet Friends getaway
10
Montez and shanell service
Pros:

I want to give a special thank you to Shanell for her outstanding service. She was incredibly friendly, welcoming, and attentive throughout our meal. Her positive attitude and genuine kindness made the experience even more enjoyable. You can tell she truly cares about making guests feel valued. Thank you, Shanell, for going above and beyond—I really appreciate it and hope you get the recognition you deserve! MARRIOTT BONVOY, NC RALEIGH

2026-07-07 via Tripadvisor
V
V291HUronaldb Friends getaway
10
Montez and shanell’s service
Pros:

I had a fantastic time at this Courtyard by Marriot hotel. The most outstanding part of my stay was when Shantell and montell helped me with breakfast even though I had actually missed the hours for breakfast. They still made me food and helped my friend and I out. That was something I won’t forget and if I come back I will be staying here again.
COURTYARD BY MARRIOT RALEIGH CARY, NC

2026-07-07 via Tripadvisor
D
Dasha solo_traveller us
10
Pros:

The staff was so friendly and accommodating. Room was super clean and cozy

2026-07-07 via Nuitee
T
T3333PTjeffk Family
10
Nice trip
Pros:

Hotel was clean with friendly staff.
Especially Shanell at the bistro, big smile, friendly an fast service she rocks.

I do wish Courtyard revisited some of their philosophy and simply left the pot of coffee out next to where the water is for all their guests.

Bistro closes at 9:30 and then Coffee is nonexistent thing except for the pay per cup machine in the hotel store

2026-06-27 via Tripadvisor
3
339sevenw Family
10
The Best experience I’ve had at a Marriott Hotel!
Pros:

The best experience we ever had at a Marriott hotel. Everything was so clean and stylish with customer service that was friendly and helpful. The Two Marriott employees that stood out with exceptional service were Shane at the front desk and Rosa and another woman at the register working in the restaurant on 6/25/26. The Room was so clean and classy with a comfortable warm vibe. The Mediterranean quinoa rice bowl rocked!!

2026-06-26 via Tripadvisor
Y
Y6194IEanthonyd Business
10
Shanell is the best!
Pros:

Shanell is the best. Very courteous, attentive, and does a great job with multiple people at the bar.

2026-06-24 via Tripadvisor
S
Sheefali extended_group us
7
2026-06-24 via Nuitee
T
T3127MPmiked Business
10
Great Breakfast
Pros:

Amazing service and great food. Definitely will be back

2026-06-19 via Tripadvisor