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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Swimming pool
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Terrace
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Luggage storage
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Safety deposit box
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Tour desk
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
Review Highlights
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Property Description
Central Location in Playa del Carmen
Hotel Mariachi by Kavia 5th Av is ideally situated in the heart of Playa del Carmen, offering guests easy access to popular beaches and attractions.
Comfortable Rooms and Convenient Amenities
Guests can enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and a 24-hour front desk for any assistance needed. The outdoor swimming pool and garden provide a relaxing atmosphere for travelers.
Nearby Attractions and Transportation
Conveniently located near Playa del Carmen Beach and ADO International Bus Station, guests can explore the area with ease. The proximity to Cozumel International Airport makes traveling to and from the hotel hassle-free.
Experience the best of Playa del Carmen at Hotel Mariachi by Kavia 5th Av. Book your stay now!
Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.
The rooms are not soundproof.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
Location
Guest Reviews
La ubicación es excelente, para solo dormir esta bien.
Es un hotel un poco antiguo pero igual cumplió con lonqie queríamos descansar y salir.
Lits confortables
Mauvaise isolation, très bruyant.
Humidité.
Produit utiliser pour « nettoyer » laissait une odeur de moisi.
Sale, chaque fois que la femme de ménage venait « nettoyeur » elle ne faisait qu’étaler la saleté au sol. Nous avons demandé le nettoyage de notre chambre un jour, la femme de ménage n’est pas passée, suite à une plainte à la réception, on m’a simplement tendu une serpillière (donc inutile).
Présence de cafard.
Les personnes à l'accueil étaient très aimables.
La salle de bain et la chambre en général sont vieilles. Mais le lit était confortable et propre. Il y avait beaucoup de bruit dans notre chambre qui donnait sur la 5ieme avenue. Les photos sont plus belles que la réalité.
Nada
El peor hotel en el que me he hospedado. Lleno de cucarachas, todo en la habitación estaba viejo y en mal estado, todo muy sucio, todos los días que estuve ahí no dejó de oler a drenaje la habitación, la regadera no funcionaba, las camas y toallas super sucias, no hicieron limpieza en la habitación (las cucarachas aplastadas se quedaron ahí todo el tiempo porque no las limpiaron nunca), además la zona es super ruidosa. Tan mala fue mi experiencia que tuve que irme antes porque ya no aguantaba ese lugar, de verdad si tienen la oportunidad de hospedarse ahí desaprovechenla, está horrible. Además el personal es cero accesible y te ponen mil requisitos para prestarte una plancha de ropa o una secadora de cabello.
Buena ubicacion
pieza era muy distinta a lo que ofrecían en las fotos. Tenía fuerte olor a humedad, no había vasos, frazadas (pasé frío), ni utensilios básicos como cucharas. Las toallas estaban viejas y no había cocina, hervidor ni microondas para calentar comida para mi bebé. El baño además se inundaba porque el agua se salía. Muy mala experiencia, no lo recomiendo
Ubicación
Hay que pedir limpieza
El buen trato y lo cómodo
Buona posizione
stanza sporca
wifi noj funzionava
non rifanno la camera ogni giorno
La ubicación
Había cucarachas
La struttura è carina all'interno la piscina circondata dal verde la camera veramente spaziosa con 2 letti a una piazza e mezza comodi buon materasso,le pulizie giornaliere buone appendendo il cartello fuori porta stanza.
Il frigorifero dopo una decina di giorni perdeva acqua e non refrigerava e in giornata è stato sostituito con altro funzionante dopo richiesta in reception (siamo rimasti 14 notti) quindi nel complesso il rapporto qualità prezzo è buono.
La posizione in una traversa della 5 avenue dove ci sono i negozi, ristoranti, bar, gelaterie e mille farmacie ogni 20 metri. La spiaggia dove andavamo Mamitta poco distante dall'hotel è grande e carina, purtroppo le alghe sargassi sono una realtà costante ma c'è un servizio locale che si adopera per rimuoverle di frequente
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