Ocean Bay Phu Quoc Resort and Spa

Hotels
•
Independent
9.4 (117 reviews)
Duong vao Dinh Ba, Ong Lang, Cua Duong, Phu Quoc, An Giang, 92507 , Phu Quoc , VN
84-297-3909979

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Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Beautiful resort setting
Cons:
Cleanliness issues with outdoor bathrooms
Food safety concerns

Categories

Cleanliness
8.45
The open bathroom design allowed birds to enter, affecting cleanliness.
Service
10
Fantastic service from the staff, particularly from Manager Hue, who made guests feel special.
Location
9.45
A nice setting that integrates with nature but may require transportation for sightseeing.
Room Quality
9.95
Beautiful garden bungalows, described positively overall.
Amenities
9.45
Yoga classes and spa available but some facilities could be improved.
Value for Money
9.45
Higher prices compared to local restaurants; not everything met expectations.
Food and Beverage
8.45
Breakfast issues noted, including food poisoning from uncooked items.
Overall Experience
10
Despite some complaints, the overall enjoyment due to the service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:22

Property Description

Escape to a paradise where tranquility meets luxury at Ocean Bay Phu Quoc Resort and Spa.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, where you can unwind with rejuvenating massages designed to soothe your senses and leave you feeling refreshed.

Recreational Oasis
Spend your days on our private beach or take a dip in the stunning outdoor pool. Enjoy refreshing drinks from the beach bar or lounge at one of our two bars while soaking up the tropical sun.

Delicious Dining Options
Savor delightful cuisine at our two on-site restaurants, or enjoy the convenience of room service. Start your day with our buffet breakfast, available daily, and treat yourself to snacks from our café.

Book your stay at Ocean Bay Phu Quoc Resort and Spa today and experience a memorable getaway!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 117 reviews
Cleanliness: 8.45
Service: 10
Location: 9.45
Room Quality: 9.95
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
L
Lida91 • solo_traveller • fr
8
Pleasant stay
Pros:

Personel very nice and helpful.
Nicely situated.

Cons:

Spa service could have been better.
You need to take repelents for the mosquitos as there are plenty in the resort.
Property provides a spray per room, but nothing to protect the skin from.

2026-07-03 • via Nuitee
D
Daiarisa • couple • in
9
2026-07-02 • via Nuitee
N
nathalie • couple • fr
9
Séjour propice au repos
Pros:

La tranquillité, la proximité du bord de mer, l’intégration des bâtiments dans la nature, le buffet du petit déjeuner, l’amabilité du personnel, soucieux de notre bien être

Cons:

Le lit, trop mou à notre goût et des coups de sifflet intempestifs du sauveteur. Musique trop forte autour de la piscine

2026-07-02 • via Nuitee
J
Juliet • couple • sa
10
Vacaciones perfectas para desconectar.
Pros:

La localización, el servicio al cliente, el desayuno!!! En particular el chef, el staff en el desayuno y en particular la actitud siempre atenta de la Señora Hue, fue sobresaliente.

2026-07-02 • via Nuitee
V
Vaibhav • family_with_children • au
10
Pros:

The property was excellent, and the service was truly outstanding. Hue and the entire resort team took exceptional care of us throughout our stay. They were always attentive, professional, and ready to assist with a smile. Their dedication to providing excellent service made our experience even more enjoyable. Highly recommended!

2026-07-01 • via Nuitee
T
Tomas • family_with_children • cz
9
2026-07-01 • via Nuitee
C
Chanpreet • couple • au
10
Perfect location for your family with private villa in front of beach.
Pros:

Private beach, perfect location and friendly staff.

Cons:

Everything is spot on,

2026-07-01 • via Nuitee
K
Karen • solo_traveller • vn
10
Pros:

It located on a amazing beach. Beautiful and relaxing. Staff memebers are well trained, very tentetive to customers needs. Room is amazing. The bed is so comfortable.

2026-07-01 • via Nuitee
S
Saurabh • couple • in
10
Pros:

Exceptional resort , great service, amazing location.

2026-07-01 • via Nuitee
A
Annouar • couple • fr
10
Pros:

Exceptionnel, l’emplacement, les équipements, le logement et le personnel

Cons:

Le complexe est immense et il faut se déplacer en voiturette. Parfois l’attente peut être longue

2026-07-01 • via Nuitee
S
Sarah • couple • fr
10
2026-06-30 • via Nuitee
A
Alan IAU • couple • hk
10
A wonderful gateway at ocean bay resort and spa
Pros:

My wife and I spent 4 days in Phu Quoc, and we ended up spending most of our time relaxing within the Ocean Bay Resort and Spa. There were a few reasons why we hardly left the resort.

The Nature
First of all, first impressions matter immensely. We arrived a bit early, and since our room wasn't quite ready, the Customer Relations Manager, Ms. Hue, kindly showed us to the lobby area where we could relax and enjoy the pool and sea views while waiting. The sea view from the lobby is simply amazing—you instantly feel like you are on vacation the moment you sit on the sofa. Ms. Hue demonstrated exceptional hospitality and introduced us to various local delicacies, especially the Vietnamese Banh Mi (which we tried and highly recommend—you cannot miss it!).

The People
After checking in, we noticed a minor issue outside our villa. We contacted the reception, and Ms. Hue immediately responded with a highly satisfactory solution. Her considerate and detail-oriented manner in handling the situation was truly touching. Whenever we needed assistance, whether it was arranging a taxi or asking for sightseeing information, she replied almost instantly with wonderful recommendations.

The Beach
The resort layout is fantastic. All rooms are very close to the beach; you literally just walk out of your room to reach a paradise-like beach with smooth sand and a beautiful ocean.

The Sunset
One of the hotel's signature experiences is dining by the sunset. Their restaurant is built directly on the beach and extends out over the sea, offering an unexpectedly breathtaking experience (just be prepared that some KOLs taking photos might be part of the scenery!).

All in all, it was a wonderful 4-day trip. Highly recommended!

Cons:

KOL non stop taking photos during dinning time

2026-06-28 • via Nuitee
I
Isabelle • solo_traveller • de
10
Pros:

Großer Privatstrand, schönes Zimmer im Bungalow, gutes Frühstücksbuffet, schön angelegtes Gelände. Würde jederzeit wiederkommen.

2026-06-27 • via Nuitee
M
Michal • couple • au
10
Very happy with my stay at this resort! I hope I can come back soon again
Pros:

Great location! By the sea, good restaurant, good bar, lovely staff.

Cons:

I liked everything

2026-06-27 • via Nuitee
D
Dane • couple • au
10
Overall an enjoyable stay.
Pros:

Great location.
Great customer service.

2026-06-26 • via Nuitee
J
James • extended_group • fr
8
Belle découverte de l’île du Nord au Sud, ses couchers de soleil et sa spécificité le poivre de Phu Quoc.
Pros:

Le logement dans la nature et proche de la plage. La gentillesse du personnel. Très serviable. Navette gratuite pour l’aéroport. Très bon déjeuner et très varié.

2026-06-25 • via Nuitee
J
John • couple • au
9
2026-06-25 • via Nuitee
I
Ingrida • solo_traveller • lv
9
An unforgettable stay! Incredible service, food, and sunsets!
Pros:

We had an absolutely amazing stay at Ocean Bay Resort in Phu Quoc. The standout feature of this resort is definitely the staff. They are incredibly attentive and have a knack for anticipating your needs—catching and resolving any questions or small issues completely on the fly. You never have to ask twice!

​Beyond the world-class service, the restaurant is fantastic with high-quality food, and the evening sunsets over the beach are pure magic. Those two things alone make this place worth coming back to. Highly recommended for anyone visiting Phu Quoc!

Cons:

-

2026-06-24 • via Nuitee
S
Sue • couple • au
10
Beautiful relaxing location with old Vietnam vibes
Pros:

Fantastic location & beautiful old work charm

2026-06-23 • via Nuitee
A
Alex • couple • fr
10
Séjour magique et exceptionnel
Pros:

Tout est exceptionnel les bungalows avec de somptueuses salle de bain et vue sur la mer

Cons:

Absolument rien

2026-06-23 • via Nuitee