Santa Maria City Hotel

Hotels
8.5 (1093 reviews)
Ionos Dragoumi 5 , Rhodes Town , gr

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Ironing service
Car hire
Shared lounge/TV area
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room quality discrepancies

Categories

Cleanliness
7.21
Some reviews mentioned cleanliness issues, including a dirty pillow and mosquitoes.
Service
9.68
Many reviews specifically praised the friendly service and willingness to assist.
Location
9.72
The location received positive feedback for its proximity to the beach and town.
Room Quality
6.67
Negative comments regarding room conditions and discrepancies between photos and reality.
Amenities
8.7
Guests enjoyed some amenities, but there were complaints about the lack of water and noise.
Value for Money
9.16
The hotel was regarded as a good value during the low season.
Food and Beverage
7.71
Breakfast was noted as decent but not particularly special or varied.
Overall Experience
9.18
Overall the experience was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:59

Property Description

Central Location in Rhodes Town
Santa Maria City Hotel, nestled in the heart of Rhodes Town, offers a convenient stay just steps away from Akti Kanari Beach and Elli Beach. Explore the city with ease as popular attractions like Deer Statues and Mandraki Port are within walking distance.

Comfortable Rooms with City Views
Relax in well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private balcony overlooking the charming city. Enjoy a restful night's sleep on cozy bed linen and wake up refreshed to explore the nearby Clock Tower and The Street of Knights.

Convenient Facilities and Services
Experience a hassle-free stay with complimentary WiFi, a shared lounge, and a 24-hour front desk at your disposal. Whether you're visiting for leisure or business, Santa Maria City Hotel ensures a pleasant stay in Rhodes. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1093 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 6.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.18
I
Incesulu • solo_traveller • tr
5
2026-05-30 • via Nuitee
M
Metin Köksal • solo_traveller • tr
9
Pros:

Otelin fiyat performans açısı, konumu, odaların rahatlığı, personelin çabası ve güleryüzlülüğü, kahvaltı oldukça iyi idi. Kesinlikle öneririm.

2026-05-30 • via Nuitee
E
Endzhe • solo_traveller • ie
5
2026-05-29 • via Nuitee
M
Murat • solo_traveller • gr
10
2026-05-28 • via Nuitee
F
FULYA • solo_traveller • tr
8
Pros:

Konumu,temizliği,banyosu,ışıklandırma,
çamaşır askı bölümü,ışıklı makyaj aynası,yataktan ışıkların kontrolü,balkon v.s

Cons:

İlk yorumumda beğenmediğim durumları anlattım

2026-05-27 • via Nuitee
F
FULYA • solo_traveller • tr
7
Cons:

Tesis konumuyla,temizliğiyle oda konforu yataklar yumuşak olmasa benim için harikaydı.Rezervasyonumu çift kişilik yatak olarak yapmama rağmen tek kişilik yatakları yan yana olan odayı verdiler ve bu sorumluluğun booking de olduğunu söylediler ve odama çıktım.Televizyonda internet olmadığı için Türkçe hiçbirşey seyredemedim söylememe rağmen düzeltilmedi.Benimle gelen çifte verilen oda daha kötüydü çünkü ne havalandırma ne klima ne de fön makinası çalışıyordu.En son günün akşamı odadayken içeriye teknik ekip geliyor klimayı tamir ediyor fakat dinlenmeye hazırlamış kişiler dinlenemediler.Odaya konulduğu söylenen saç kurutma makinası da randımanlı çalışmamış.Odaları kokuyordu çünkü havalandırma çalışmıyordu.

Bunun haricinde resepsiyonda bizi karşıyan bayanlar güleryüzlü ve sevgi doluydular.Kahvaltıda hizmet veren kadın kabaydı. Konumu muhteşemdi her yer yürüyerek ulaşabildim..Odalarda tv internete bağlanırsa tekrar gelmek istediğim bir oteldi.Her şey için teşekkürler…

2026-05-27 • via Nuitee
S
Stacy • extended_group • au
10
Great location, comfortable rooms, staff were lovely. Perfect stay 😊
Pros:

Great location, just around the corner from heaps of restaurants & bars. Staff were lovely and very helpful. Looks like it has recently been renovated, so all amenities are quite modern. Breakfast was nice

Cons:

Nothing to dislike

2026-05-19 • via Nuitee
M
Mariia • couple • de
10
Pros:

The hotel is conveniently located

Cons:

The staff was friendly, the room was clean, we liked the renovations, and the breakfast was good. I recommend this hotel😊

2026-05-17 • via Nuitee
Z
Zuzana • family_with_children • cz
10
Pros:

Vynikající, chutné snídaně. Hotel umístěný ve výborné lokalitě blízko centra. Personál byl milý a velmi ochotný.

2026-05-14 • via Nuitee
A
Alexandru • couple • at
8
A fos bun dar marea de lângă hotel nu a fost amenajată
Pros:

Balconul

2026-05-12 • via Nuitee
M
Marina • solo_traveller • il
10
Pros:

Прекрасное расположение в двух шагах от моря, порта, и замка! Новая мебель, очень красиво и чисто! Персонал очень дружелюбный! Завтрак просто великолепный! Очень хочется приехать опять!

2026-05-10 • via Nuitee
Y
yılmaz • solo_traveller • tr
1
Cons:

Çünkü otele vardımda otelde tadilat yapılmakta idi ve otel kapalıydı ve bu tadilat bana hiç bir şekilde bildirilmedi bu nasıl bir işletmecilik anlayamadım

2026-04-29 • via Nuitee
H
Hüseyin • couple • tr
10
Mükemmel
Pros:

Tesis güzel her yere yakın

Cons:

Kahvaltısı odaları çok temiz yatağı rahattı

2026-04-25 • via Nuitee
S
Stephanie • extended_group • au
10
2026-04-19 • via Nuitee
G
Grit • couple • de
1
Hotel eine Baustelle und nicht geöffnet trotz bestätigter Buchung und Zahlung
Cons:

Das Hotel war trotz vollständig bezahlter Buchung nicht geöffnet und eine Baustelle. Wir sind Mitten in der Nacht angekommen und wussten nicht, wohin. Wir wurden weder vom Hotel noch von Booking Com informiert. Damit begann der Urlaub mit Stress. Das Geld für die Buchung haben wir zurück bekommen. Durch eine gezwungen ne Neubuchung in einem anderen Hotel sind uns erhebliche Mehrkosten entstanden, die wir bei Booking.com nun einfordern. Das Santa Maria City Hotel scheint nicht seriös zu sein.

2026-04-07 • via Nuitee
S
suat • extended_group • tr
6
2026-01-24 • via Nuitee
K
Katarina • solo_traveller • fi
8
2026-01-21 • via Nuitee
F
Fatma • family_with_children • tr
8
2026-01-20 • via Nuitee
O
Olesya • solo_traveller • gr
10
2026-01-20 • via Nuitee
M
Melis • solo_traveller • tr
9
2026-01-20 • via Nuitee