Santa Maria City Hotel

Hotels
8.5 (1120 reviews)
Ionos Dragoumi 5 , Rhodes Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room quality discrepancies

Categories

Cleanliness
7.21
Some reviews mentioned cleanliness issues, including a dirty pillow and mosquitoes.
Service
9.68
Many reviews specifically praised the friendly service and willingness to assist.
Location
9.72
The location received positive feedback for its proximity to the beach and town.
Room Quality
6.67
Negative comments regarding room conditions and discrepancies between photos and reality.
Amenities
8.7
Guests enjoyed some amenities, but there were complaints about the lack of water and noise.
Value for Money
9.16
The hotel was regarded as a good value during the low season.
Food and Beverage
7.71
Breakfast was noted as decent but not particularly special or varied.
Overall Experience
9.18
Overall the experience was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:59

Property Description

Central Location in Rhodes Town
Santa Maria City Hotel, nestled in the heart of Rhodes Town, offers a convenient stay just steps away from Akti Kanari Beach and Elli Beach. Explore the city with ease as popular attractions like Deer Statues and Mandraki Port are within walking distance.

Comfortable Rooms with City Views
Relax in well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private balcony overlooking the charming city. Enjoy a restful night's sleep on cozy bed linen and wake up refreshed to explore the nearby Clock Tower and The Street of Knights.

Convenient Facilities and Services
Experience a hassle-free stay with complimentary WiFi, a shared lounge, and a 24-hour front desk at your disposal. Whether you're visiting for leisure or business, Santa Maria City Hotel ensures a pleasant stay in Rhodes. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1120 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 6.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.18
M
Mehtap solo_traveller tr
10
Pros:

Old town ve merkezde olması çok avantajlı sessiz sakin bir otel biz çok beğendik yine gelirsem düşünmeden burda kalırım.Çalışanların hepsi güleryüzlü hergün odanızı temizleyelim mi diye soruyorlar.

2026-07-25 via Nuitee
E
Eleana couple gr
10
2026-07-23 via Nuitee
V
Viktória couple hu
10
Maximális elégedettség
Pros:

Nagyon jó helyen van, a szálloda kialakítása modern, a szobák kényelmesek, a személyzet kedves, mindenben segítettek nekünk. A reggeli számunkra teljesen megfelelő volt. Nagyon közel van a tenger, a körülötte lévő kis utcák hangulatosak. Ha egyszer visszamennénk szívesen választanám újra ezt hotelt gondolkodás nélkül! Szívből tudom ajánlani.

Cons:

Nem volt ilyen:)

2026-07-23 via Nuitee
L
Lilia extended_group bg
10
2026-07-22 via Nuitee
S
Sasa couple rs
10
I wouldn't mind if all my future accommodation was like the Santa Maria City Hotel.
Pros:

We really liked everything at Hotel Santa Maria: the staff, the room which was big, with an excellent layout and terrace, cleanliness, breakfast... Everything was at a high level. The staff are exceptional, from the reception to the cleaners, we have high praise for them. We spent a wonderful 15 days in that hotel. We will gladly recommend him to our friends and colleagues.

Cons:

There was not a single thing we didn't like because the hotel is exceptional.

2026-07-21 via Nuitee
M
Marcello Barra solo_traveller it
8
Pros:

La posizione centrale e lo staff gentile.

Cons:

Purtroppo appena sono venuti degli ospiti che soggiornavano accanto alla nostra camera, si sentiva puzza di fumo, probabilmente fumavano in bagno e l'impianto di aspirazione portava la puzza di fumo in camera. Purtroppo dovrebbero scriverlo che è severamente vietato fumare in camera.

2026-07-20 via Nuitee
C
Charlotte family_with_children se
8
Kanon hotell för att uppleva Rhodos stad i några dagar
Pros:

Välstädat, bra frukost och kanon läge!!

2026-07-20 via Nuitee
N
Nurevsan couple at
10
2026-07-20 via Nuitee
Y
Yuli-yali solo_traveller es
8
2026-07-19 via Nuitee
N
Nigar extended_group de
9
2026-07-19 via Nuitee
M
Meral solo_traveller at
8
Pros:

Es liegt sehr zentral. Frühstück war auch gut. Ich würde dieses hotel weiterempfehlen.

2026-07-18 via Nuitee
L
Levani solo_traveller ge
9
Pros:

I haven't expected to be this good, room was over my expectation, we was 3 yes room was for 4 but even the 4 people its really big so satisfied with room and bathroom size, beds are clean and comfortable, little fridge, facilities for coffee, many mirrors, so much staff for your lagguage and clothes. Location is excellent it's in center you are close to everyting but despite this it's not noisy. Good breakfast and friandly staff.

Cons:

Nets for window are really in need, mosquitous are really disturbing all the night.

2026-07-18 via Nuitee
A
Agnieszka solo_traveller ie
10
2026-07-15 via Nuitee
M
Mustafa couple tr
10
2026-07-14 via Nuitee
C
Cimen solo_traveller tr
7
2026-07-13 via Nuitee
S
Silvia couple bg
10
Прекрасен хотел
Pros:

Много модерно, чисто, много големи и хубави стаи, местоположението е идеално близо до плажа и стария град, гледката от терасата е уникална, закуската беше хубава, персонала беше много мил, имаше къде да си оставим багажа, беше доста тихо, леглата бяха удобни всичко, беше идеално.

2026-07-13 via Nuitee
önder solo_traveller tr
9
2026-07-13 via Nuitee
I
Itamar solo_traveller il
5
2026-07-13 via Nuitee
S
SELEN family_with_children tr
10
Cons:

Banyoda ayak havlusu yoktu.

2026-07-12 via Nuitee
M
Mustafa extended_group tr
9
2026-07-12 via Nuitee