Hard Rock Hotel Madrid

Hotels
•
Hard Rock
9.4 (5463 reviews)
17 Ronda de Atocha , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Nice atmosphere
Cons:
Parking issues
Limited gym facilities
High prices for some items
Small room sizes

Categories

Cleanliness
9.85
Most comments reflect that the rooms were clean and well-prepared.
Service
10
Staff is frequently mentioned as friendly and helpful, with specific praise for their kindness.
Location
10
Multiple reviews highlight the great location, making it convenient for guests.
Room Quality
9.15
Some guests found the rooms smaller than expected, but generally positive sentiments about cleanliness and decor.
Amenities
8.65
Some amenities received criticism; for example, the gym and parking situation.
Value for Money
8.65
Concerns expressed regarding certain prices, such as breakfast and bar prices.
Food and Beverage
9.05
The breakfast received good reviews, although some guests found the selection limited.
Overall Experience
9.85
General sentiment from guests is very positive with many expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:02

Property Description

Luxurious Accommodation with a Rock 'n' Roll Vibe

Unbeatable Location
Situated just 200 metres from the iconic Reina Sofia Museum, Hard Rock Hotel Madrid offers a prime location near Madrid's top attractions including Puerta de Toledo, El Retiro Park, and Plaza Mayor.

Rockstar Amenities
Indulge in the rockstar treatment with air-conditioned rooms, a garden, private parking, and a terrace. Each room features a wardrobe and a flat-screen TV for your entertainment.

Culinary Delights
Start your day right with a delicious a la carte breakfast served daily at the hotel's restaurant. Don't forget to explore nearby culinary hotspots and trendy cafes during your stay.

Book your stay at Hard Rock Hotel Madrid for a truly unforgettable experience!

Important information:

Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

9.4
Based on 5463 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.05
Overall Experience: 9.85
C
Carolina • extended_group • cl
9
Excelentes habitaciones y excelente comida y desayunos
Pros:

Alojamiento habitaciones excelentes

Cons:

Nada

2026-05-23 • via Nuitee
E
Emma • couple • gb
9
2026-05-22 • via Nuitee
M
Mario • solo_traveller • co
8
2026-05-22 • via Nuitee
F
francine • solo_traveller • ca
7
Cons:

The room has the sink in the bedroom not in tje bathroom. Rooms on the inside can be noisy.

2026-05-22 • via Nuitee
R
Raul • couple • cl
9
Buen
Pros:

Las sábanas limpias

Cons:

Central

2026-05-22 • via Nuitee
M
Maria • couple • us
10
Location and cleanest
Pros:

Cleanest, comfort and Location and very good restaurant

Cons:

Parking is at the back of hotel, please explain how to get to there in your website

2026-05-21 • via Nuitee
G
Giovanni Maria • couple • it
9
2026-05-21 • via Nuitee
Y
YENI • couple • co
10
Yo repito
Pros:

Habitación genial, desayuno muy bueno, todos los que trabajan allí son muy queridos

2026-05-21 • via Nuitee
H
Helmut • solo_traveller • de
8
Pros:

Gute Lage. Schöne Zimmer.
Sehr gutes freundliches Personal an der Rezeption.
Gutes Frühstück.
Tolle Rooftopbar.

2026-05-20 • via Nuitee
P
Patricia • couple • br
10
2026-05-19 • via Nuitee
B
Bessone • couple • ar
8
Sacando las pequeñas cosas que mencioné, el hotel vale la pena y está muy bien la relación entre el precio y lo que ofre
Pros:

En general es todo muy lindo

Cons:

Que la puerta del baño no cierra por completo, no tiene pileta para lavarse las manos adentro del baño.

2026-05-19 • via Nuitee
D
David • extended_group • us
9
Good place to stay in Madrid.
Pros:

Nice staff, facilities good, room clean, and good location by train station.

Cons:

N/A

2026-05-18 • via Nuitee
F
Florian • family_with_children • ch
10
Pros:

Sehr zuvorkommendes und hilfsbereites Personal! Haben uns Tickets für ein RMCF Spiel organisiert, Weltklasse!, sehr moderne Zimmer und supersauber, RT bar sensationel, wir kommen sicher wieder😎💪🏻

2026-05-18 • via Nuitee
D
Dave • couple • be
9
Uitstekend verblijf met parking voor onze auto
Pros:

Frisse, ruime kamers, vriendelijk personeel, parkeerplek onder het hotel.

Cons:

Niks

2026-05-18 • via Nuitee
R
Roser • couple • es
10
2026-05-18 • via Nuitee
P
Pablo • couple • ec
8
2026-05-17 • via Nuitee
J
Juan • extended_group • ar
8
Muy buena ubicación y atención del personal
Pros:

Limpieza , decoración y atención del personal

Cons:

Habitaciones muy pequeñas

2026-05-17 • via Nuitee
E
Estefanía • couple • es
10
2026-05-17 • via Nuitee
N
Nicola • solo_traveller • gb
9
Family City break
Pros:

Reception staff excellent, our sons birthday they made it nice. Dog friendly, rooftop bar excellent, staff great especially Maria

Cons:

Expensive for dogs compared to other hotels @ 50 euros per night

2026-05-17 • via Nuitee
I
Irma Susana • solo_traveller • ch
8
2026-05-17 • via Nuitee