Hilton Garden Inn Austin University Capitol District

Hotels
Hilton Garden Inn
8.8 (861 reviews)
301 West 17th Street , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Expensive parking
Cleanliness issues
Confusing reservations
High restaurant prices

Categories

Cleanliness
8.19
Several reviews mentioned filthy bathroom stalls and cleanliness concerns.
Service
9.66
Overall positive sentiment about friendly and helpful staff.
Location
9.7
Many reviews highlighted the great location, especially for proximity to UT.
Room Quality
8.65
Positive feedback on room comfort; however, complaints about hot water affected the score.
Amenities
8.68
Amenities were decent but with some complaints about lack of a pool and no free breakfast.
Value for Money
7.64
Concerns regarding high parking rates and expensive breakfast options.
Food and Beverage
8.69
Mixed reviews on food quality, with some mentioning good tacos and brunch.
Overall Experience
9.16
Generally positive experiences were noted, but issues with cleanliness and costs were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:21

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy air-conditioned rooms with a flat-screen TV, coffee machine, and private bathroom. The hotel also offers a fitness centre, on-site bar, and business area for your convenience.

Prime Location: Situated just steps away from Shoal Beach and Capitol Building, our hotel is the perfect choice for travelers interested in exploring the city center and nearby attractions like Frank Erwin Center and Texas Memorial Stadium.

Convenience at Your Fingertips: With a 24-hour front desk, free WiFi, and room service, Hilton Garden Inn Austin University Capitol District ensures a seamless stay for all guests.

Book now to experience a blend of comfort and convenience at our modern hotel in the heart of Austin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 49 per day.

Location

Guest Reviews

8.8
Based on 861 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 9.16
Q
Quentin solo_traveller us
10
Pros:

Everything was good and staff was nice

Cons:

Nothing

2026-06-28 via Nuitee
J
Jonathan solo_traveller mt
10
Pros:

The girl who was in the reception, unfortunately I never got her name, but she was amazing! Sooo friendly, cheerful and and happy to help with anything! We arrived during the evening at the 21st of June and we felt so welcomed right away!
The room and facilities, including the bar at the first floor were also great. Great view from the rooftop as well. Laundry room was good too. Close walk to the Capitol building, which I think you should see if you're in Austin because it's a really nice building. Also a close walk to the university, which is also where the RedCoach buses stop, so great if you are coming and/or going by bus which we were. A bit further down to the 6th street but doable, Uber and Lyft is not too expensive down there.

Cons:

All was good. I kind of wish we would have stayed here for the whole stay. We moved to a hotel on 6th street later which was good too especially location-wise but as a whole this hotel was the best stay.

2026-06-28 via Nuitee
T
Trianna extended_group us
10
2026-06-25 via Nuitee
B
Bryan couple us
7
Very nice location but very pricey for parking
Pros:

Close to the university

Cons:

Very pricey, especially the parking

2026-06-25 via Nuitee
M
Manuel couple us
7
2026-06-24 via Nuitee
M
Maximiliano couple ar
10
Excelente estadía en Austin
Pros:

Comodidad e instalaciones

Cons:

La ubicación es para público corporativo. No fue buena elección mía pero el hotel está perfecto

2026-06-22 via Nuitee
J
Jeroen extended_group nl
9
2026-06-22 via Nuitee
C
Coriana family_with_children us
7
2026-06-20 via Nuitee
J
John solo_traveller us
8
2026-06-18 via Nuitee
J
Jerley family_with_children us
10
Great
Pros:

Yes

2026-06-18 via Nuitee
T
timimi couple qa
10
2026-06-18 via Nuitee
G
Gladys couple us
4
This might be the worst Hilton I ever stated, since I am a member for many years.
Cons:

There was no soup (or liquid soup) provided at the bathroom sink. There was only a bottle of "lotion" but not "soup". I walked down to the front desk and told the staff. The staff promised that a housekeeper would come and provide the soup. However, there was no one attended this matter at all.
The room was barely acceptable. The pillow cases and bedsheet were not "new" or "clean". There were a lot of wrinkles as if someone slept on them. Any clean pillow cases or bedsheet should have clear folding lines but not wrinkles. The room did not smell "clean" at all.

2026-06-18 via Nuitee
S
Soham solo_traveller us
9
2026-06-17 via Nuitee
A
Anvesh family_with_children us
8
2026-06-13 via Nuitee
A
Alan couple gb
8
2026-06-09 via Nuitee
K
Kalen couple us
10
Pros:

Rooms View

Cons:

They didn’t have vallet pay through them it was a second party also wish they told you about vouchers for breakfast

2026-06-08 via Nuitee
M
Mehmet Sinan extended_group tr
10
Güzel bir konaklama oldu.
Pros:

Yeri, konumu, çalışan

Cons:

Yok

2026-06-08 via Nuitee
C
Carol couple us
9
2026-06-04 via Nuitee
M
Mr. Gumbo solo_traveller us
10
2026-06-03 via Nuitee
D
Diana couple us
6
Pros:

Staff was very helpful and friendly. Very clean

Cons:

We we told the room would be cleaned everyday. The first day to be cleaned, we told them to come clean it. The last day we stayed there they didn't clean it. I was disappointed that there was not pool or hot tub, or even a bathtub in our room. The view from our room was bad

2026-06-01 via Nuitee