Four Seasons New Orleans

Hotels
•
Four Seasons Hotels and Resorts
9.3 (404 reviews)
2 Canal Street , New Orleans , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff engagement
Comfortable and beautiful rooms
Excellent food and beverage
Cons:
Noise from nearby train tracks

Categories

Cleanliness
9.21
Room was always in perfect order, indicating good cleanliness.
Service
9.68
Staff was very engaging and provided excellent service throughout the stay.
Location
9.22
Perfect location, close to shops and away from downtown hustle.
Room Quality
9.17
Rooms are beautiful and comfortable.
Amenities
9.2
Fantastic gym and good food options.
Value for Money
9.16
Offers excellent value given the overall experience.
Food and Beverage
9.21
Food was fabulous and abundant, drinks were excellent.
Overall Experience
9.58
Overall wonderful experience with engaging staff and great amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:30

Property Description

Luxurious Amenities and Services

Four Seasons New Orleans offers a plethora of upscale amenities including a restaurant, fitness centre, and a bar, ensuring a comfortable stay for guests. The property's concierge service and 24-hour front desk cater to every need, while the free WiFi and room service add convenience and luxury.

Business and Leisure Facilities

Guests can take advantage of the hotel's business centre, newspapers, fax machine, photocopier, and on-site ATM machine. Whether traveling for work or leisure, Four Seasons New Orleans provides all the necessary facilities for a seamless stay.

Prime Location

Situated near popular attractions like Morial Convention Center and Bourbon Street, the hotel offers easy access to the best of New Orleans. Don't miss the chance to explore the city while enjoying a luxurious stay at Four Seasons New Orleans.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Property Video

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 404 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.58
H
Howard • couple • au
10
2026-09-08 • via Nuitee
H
Howard • solo_traveller • au
10
Great stay
Pros:

Just fantastic staff , great rooms and service

Cons:

Nothing

2026-09-08 • via Nuitee
L
Lance • solo_traveller • za
10
2026-09-07 • via Nuitee
L
Lance • solo_traveller • za
10
2026-09-07 • via Nuitee
R
Rajendra • solo_traveller • us
10
2026-09-06 • via Nuitee
J
Joell • couple • us
10
Sensational
Pros:

Everything was clean and prompt!

Cons:

Great property!

2026-09-01 • via Nuitee
D
darowa • solo_traveller • ch
10
2026-08-31 • via Nuitee
N
Napoleon • family_with_children • pl
10
2026-08-23 • via Nuitee
L
Lori • family_with_children • us
1
2026-08-13 • via Nuitee
N
Nish • family_with_children • gh
8
Nice overall but the staff do not anticipate needs. They lost me as a customer at this location after my second stay her
Pros:

Location

Cons:

Sadly, it’s not up to the 5 star Four Seasons standard.

2026-08-09 • via Nuitee
F
Ferman • couple • us
10
Pros:

Great

Cons:

Nothing

2026-08-06 • via Nuitee
C
Claudio • family_with_children • it
10
2026-08-06 • via Nuitee
J
Jesse • couple • us
10
Excellent stay.
Pros:

Location was great.

Cons:

Parking was expensive.

2026-08-04 • via Nuitee
A
Abner • couple • us
10
2026-08-03 • via Nuitee
K
Karl • solo_traveller • us
10
2026-07-21 • via Nuitee
K
Kate • couple • us
8
Pros:

We had a lovely stay. Staff at front desk (Marie) were amazing. Concierge was very helpful. Young woman at pool was very attentive. Our room was spacious. We really loved the chocolate covered strawberries with the Happy Anniversary note. That was very special. The bathroom was wonderful with big tub and shower. Occitane products so very nice! Love having a magnifying mirror and thick robes.

Cons:

We were a little nonplussed when we first checked in to find an open packet of antibiotic cream left on the room table and our ice bucket full of half melted ice. The window is small but I get that this was once a World Trade Center office building. There was one server at the pool who was quite rude to me when I had pushed my lounge chair too far into the sun and impeded her being able to pass. I wanted to have a drink at the chandelier bar but the freezing AC temp was a deterrent. We sat down in some arm chairs one evening and waited for 15 minutes while staff walked by and didn’t acknowledge our presence or take our order. So we left.

2026-07-21 • via Nuitee
A
Angelo • couple • us
7
Never again
Pros:

Luxury room

Cons:

Staff not qualified for a 5 stars hotel

2026-07-16 • via Nuitee
4
499jeanetteb • Family
10
Great experience!
Pros:

The room was very clean and spacious. The entire staff was attentive and accommodating to all of our requests. They even offered personal eating suggestions when strolling around town, This is definitely my hotel of choice when visiting next time.

2026-07-08 • via Tripadvisor
J
James • couple • es
10
Wonderful exploration of America’s most unique culture
Pros:

Perfect location. Wonderful service. Special shoutout to the concierge: Mallory, Travis, and Randy

2026-07-05 • via Nuitee
A
Adam • couple • gb
9
Excellent Hotel and would not stay anywhere else in New Orleans
Pros:

Location and quality of the hotel

Cons:

Air con was too cold for an English man like me 😂

2026-06-29 • via Nuitee