Residentas Arco do Bandeira

Hotels
9.6 (2159 reviews)
226 Rua dos Sapateiros , Lisbon , pt

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Spacious and clean apartment
Cons:
Minor maintenance issues
Occasional noise disturbances

Categories

Cleanliness
9.58
The apartment was described as very clean; however, some minor maintenance issues were noted.
Service
9.99
Staff members were exceptional, always responsive and willing to help, contributing significantly to the positive experience.
Location
9.89
The location was described as perfect with many shops and restaurants nearby.
Room Quality
9.34
Rooms were spacious, comfortable, and well-appointed but had some minor issues.
Amenities
9.37
Some amenities were praised, like the welcome package; however, few amenities were mentioned in reviews.
Value for Money
9.33
Overall value perceived as very good, considering the positive aspects mentioned.
Food and Beverage
9.38
Good mention of welcome food and beverages, contributing positively to the stay.
Overall Experience
9.95
Overall experience was very positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:21

Property Description

Luxurious Accommodations
Residentas Arco do Bandeira offers stylish apartments with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy the comfort of a home away from home during your stay in Lisbon.

Convenient Location
Situated in the heart of Lisbon, our property provides easy access to popular landmarks such as St. George's Castle and Commerce Square. Explore the city with ease and immerse yourself in the vibrant culture of the Santa Maria Maior district.

Exceptional Services
With complimentary WiFi, luggage storage, and a friendly staff ready to assist you, Residentas Arco do Bandeira ensures a seamless and enjoyable experience for all guests. Book now and indulge in a memorable stay in Lisbon.

Important information:

When booking 2 rooms or more, different policies and additional supplements may apply.

Please note that guests under 18 years old need to be accompanied by an adult.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 2159 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.95
R
Ryan • family_with_children • us
10
2026-07-25 • via Nuitee
M
MICHAEL • family_with_children • il
9
Cons:

WIFI

2026-07-25 • via Nuitee
K
Kristina • family_with_children • ch
10
Again and again!
Pros:

Wonderful design combining old and new. Very comfortable and spacious apartment. Perfect location. Very clean. Very helpful hosts! Great experience!

2026-07-24 • via Nuitee
I
Istvan • family_with_children • hu
10
2026-07-24 • via Nuitee
E
Eric • family_with_children • ca
9
Splendide, je le recommande!
Pros:

Extrêmement bien situé, personnel courtois et aidant,confortable, spacieux et propre, communication efficace.

Cons:

Seule chose, Check out à 10h am lorsque Check in est à 16h, et frais supplémentaires si Check in plus tôt..selon moi ça ne devrait pas se faire.

2026-07-23 • via Nuitee
M
Marina • extended_group • cy
10
2026-07-22 • via Nuitee
M
Marta • family_with_children • pl
10
2026-07-20 • via Nuitee
A
Alena • extended_group • ru
9
Pros:

Доброе утро! Апартаменты очень понравились. Месторасположение отличное рядом все. железнодорожный вокзал, кафе, рестораны и продуктовые магазины.

Cons:

Не было сушилки для белья.

2026-07-20 • via Nuitee
J
Joe • family_with_children • ca
1
DO NOT STAY HERE
Pros:

PLEASE DO NOT STAY HERE. Our apartment STUNK of Sewage. So much so that some of our luggage still smells. We reached out for help with this issue and the operators tried to tell us it was because of our proximity to the river. LIES. there is no updated plumbing and a missing p-trap in the bathroom. We reached out after our stay and still no help. It was extremely unfortunate for us because the apartment was stunning and the location was great--but it was impossible to get over the smell that filled the place, our clothes and subsequently our luggage. PLEASE BE ADVISED!!!

Cons:

PLEASE DO NOT STAY HERE. Our apartment STUNK of Sewage. So much so that some of our luggage still smells. We reached out for help with this issue and the operators tried to tell us it was because of our proximity to the river. LIES. there is no updated plumbing and a missing p-trap in the bathroom. We reached out after our stay and still no help. It was extremely unfortunate for us because the apartment was stunning and the location was great--but it was impossible to get over the smell that filled the place, our clothes and subsequently our luggage. PLEASE BE ADVISED!!!

2026-07-19 • via Nuitee
C
Christos • family_with_children • cy
10
Amazing location and beautiful apartment
Pros:

Amazing location, the flat was perfect for our family, very clean and the staff were very friendly and welcoming.

Cons:

All was great

2026-07-19 • via Nuitee
H
hafeez raji • family_with_children • us
5
Despite that unfortunate issue, we truly enjoyed our time in Lisbon and made wonderful family memori
Pros:

Love the location, right in the middle of the action and walking distance to several key locations.

Cons:

One thing worth mentioning is the strong sulfur/sewage odor that became noticeable during the last few days of our stay. After spending the day exploring the city, it was disappointing to return to the apartment and be greeted by such a pungent smell. It was especially noticeable each time we came back after being out and, at times, was unpleasant enough to make us feel nauseous.

From what I've since learned, this can apparently happen during periods of hot weather in parts of Lisbon due to the city's aging infrastructure and its proximity to the Tagus River. I just wish I had known this beforehand so it wouldn't have come as such a surprise.

The odor would eventually fade into the background after a few minutes indoors, but it was impossible to ignore every time we re-entered the apartment. It's unfortunate because we genuinely enjoyed many other aspects of our stay, but this issue had a noticeable impact on our overall experience, and I feel it's only fair to mention it for future guests.

2026-07-19 • via Nuitee
D
Daniel • family_with_children • at
10
Highly recommended!
Pros:

Super Lage, ausgezeichnetes Apartment, sehr sauber und sehr bequemes Bett und Schlafsofa!

2026-07-18 • via Nuitee
M
Matheus • family_with_children • br
10
Vale a pena e voltaria com certeza.
Pros:

Lugar é muito bem localizado, perto de tudo. O apartamento muito bem equipado, confortável, limpo e organizado.

Cons:

Além do conforto, do acolhimento da equipe. Todos foram muito atenciosos e educados.

2026-07-17 • via Nuitee
T
Tommaso • extended_group • it
10
2026-07-16 • via Nuitee
Q
Quinn • family_with_children • us
10
I know where I’m staying on my next visit :)
Pros:

Everything. Spacious, clean, well appointed, stylish, good location, air conditioned…. What more could you want?

Cons:

Nothing.

2026-07-14 • via Nuitee
P
Pieter • family_with_children • nl
8
Hele fijne locatie met heel veel leuks om de hoek.
Pros:

Het is volop in het centrum. Dat is echt top. Alles letterlijk om de hoek. De locatie is geluidsarm door de goede isolatie. De slaapbanken waren ook volwaardig.

Cons:

Het afzuigsysteem kan ik niet uitzetten. Soms wat last van het geluid.

2026-07-13 • via Nuitee
W
Wilderman • family_with_children • us
10
Magical City Views and Access to the city!
Pros:

The apartment was very clean. The attention to details was superb. Walking into the clean apartment with the A/C on, a beautiful table setting with fresh fruits and treats, cold water in the fridge and 2 spotless bathrooms were magical.

Cons:

It was pricey, but definitely worth it.

2026-07-13 • via Nuitee
C
Claudia • family_with_children • us
9
Nice stay
Pros:

It was nice and clean. The location was great. The service was great too. It was nice to have complimentary water,coffee, crackers, jams…

Cons:

Sometimes the apartment had a weird smell, maybe it was humidity. The pillows and bed weren’t comfortable, specially the pillows.

2026-07-13 • via Nuitee
S
Steven • family_with_children • us
10
Pros:

Great location, clean and safe.

2026-07-12 • via Nuitee
S
Susan • extended_group • us
10
2026-07-12 • via Nuitee