La Reserva Chapala

Hotels
8.9 (154 reviews)
960 Carretera Jocotepec-chapala , Ajijic , MX

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent food
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.26
Several reviews mentioned issues with cleanliness and towels.
Service
10
Multiple reviews praised the staff's friendliness and helpfulness.
Location
9.73
The location was repeatedly described as beautiful with amazing views.
Room Quality
8.27
Rooms had a beautiful view, but were mentioned as having issues with cleanliness.
Amenities
8.72
Pools and gardens were positively mentioned, but some amenities were noted as lacking.
Value for Money
7.25
Some reviews criticized the value for the price, mentioning old and uncomfortable towels.
Food and Beverage
9.71
The food was frequently praised as excellent and well-served.
Overall Experience
9.26
Overall experience was mostly enjoyable, with a few concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:06

Property Description

Garden Oasis and Lake Views

Escape to La Reserva Chapala, a 4-star hotel in Ajijic offering a serene garden, inviting terrace, and a cozy restaurant and bar. Enjoy the luxury of a 24-hour front desk and personalized concierge service during your stay.

Comfort and Relaxation

Indulge in rooms featuring a flat-screen TV, private bathroom with complimentary toiletries, and some with a balcony overlooking the tranquil lake or refreshing pool views. Unwind in the hot tub and let your worries melt away.

Convenient Location

Conveniently located just 39 km from Guadalajara Airport, La Reserva Chapala is the perfect destination for a peaceful getaway. Book now and experience a blend of comfort, relaxation, and breathtaking views.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 154 reviews
Cleanliness: 8.26
Service: 10
Location: 9.73
Room Quality: 8.27
Amenities: 8.72
Value for Money: 7.25
Food and Beverage: 9.71
Overall Experience: 9.26
V
Velazquez • couple • mx
10
2026-10-16 • via Nuitee
J
Jessica • couple • us
10
Pros:

LOVE THE LOOK & THE FEEL FOR THE LOCATION - STAFF WAS GREAT ALL THE TIME

Cons:

IF YOU HAD A MINI FRIDGE

2026-10-08 • via Nuitee
V
Velazquez • solo_traveller • mx
10
2026-10-08 • via Nuitee
L
Luis Antonio • solo_traveller • mx
8
2026-08-13 • via Nuitee
C
Christian • family_with_children • mx
9
Pros:

la comida exellente; la ubicacion exellente; el personal bien;

Cons:

no tienen un cuarto especial para gente con silla de rueda

2026-07-18 • via Nuitee
R
regina • solo_traveller • mx
10
2026-07-15 • via Nuitee
C
Carol • couple • mx
8
2026-06-05 • via Nuitee
A
Ana • couple • gb
9
2026-04-14 • via Nuitee
C
Christian • family_with_children • mx
10
2026-03-20 • via Nuitee
E
Elena • solo_traveller • us
6
El precio no coincide con lo que ofrece.
Pros:

Bueno el desayuno
Les falta dar mantenimiento a las habitaciones. Más limpieza. Les falta más amabilidad al staff.

Cons:

Las habitaciones necesitan mejorar . Upgrade

2026-03-10 • via Nuitee
M
María Inés • couple • mx
10
2026-03-09 • via Nuitee
A
Ana • extended_group • ch
9
2026-03-04 • via Nuitee
M
MARGARITA • couple • mx
9
Pros:

Es una total tranquiliad, y vista hermosa al lago de chapala

Cons:

La ropa de cama

2026-01-20 • via Nuitee
E
Espinosa • couple • mx
9
excelente
Pros:

la atencion de todo el personal, y las instalaciones excelentes

Cons:

todo excelente

2026-01-19 • via Nuitee
J
Juan Pablo • family_with_children • au
9
Very pleasant stay
Pros:

Common area with deck chairs and pool, next to the bar, was fantastic. Room was beautiful.

Cons:

Plastic mattress protector is hot and uncomfortable... bathroom not closed off, so lacks privacy.

2025-12-15 • via Nuitee
J
JUAN CARLOS • couple • mx
10
Lugar de primera en Ajijic.
Pros:

El lugar es hermoso. Nos hospedamos en una habitación con espléndida vista al lago. El personal es muy amable. El restaurante tiene comida muy rica, algo casera, bien servida. La alberca y el jacuzzi muy bien.

Cons:

Todo muy bien. La regadera falló un poco pero fuera de eso todo bien. Solo tiene ventilador pero el clima de Chapala es bastante fresco.

2025-11-04 • via Nuitee
P
Pavan • couple • in
8
2025-11-03 • via Nuitee
R
Rocio • couple • mx
10
Excelente
Pros:

La tranquilidad... el espacio de la alberca y del jardín...

2025-10-27 • via Nuitee
J
Jose Rafael
10
Pros:

Teniaa habitacion una vista muy bonita

2025-09-28 • via Nuitee
G
Gabriela • family
6
Pros:

Not going back

2025-09-16 • via Nuitee