River Ness Hotel, a member of Radisson Individuals

Hotels
Radisson Individuals
8.9 (5718 reviews)
CHURCH ST 83-97 , Inverness , gb

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Vegetarian menu options available
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious and comfortable rooms
Cons:
Noise from main street
Cleanliness issues with sheets

Categories

Cleanliness
8.18
Multiple mentions of cleanliness; concerns about changing sheets.
Service
9.15
Staff described as friendly, accommodating, and above and beyond in service.
Location
9.69
Excellent location with proximity to transport and amenities.
Room Quality
8.64
Rooms were spacious and comfortable, though some concerns about noise.
Amenities
8.67
Good amenities overall, mentioned but could use improvement in some areas.
Value for Money
9.03
Great value mentioned in multiple reviews.
Food and Beverage
8.68
Breakfast appreciated, but few mentions; typical for hotel standards.
Overall Experience
9.15
Generally positive experiences; guests express intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:34

Property Description

Luxurious Amenities
Experience a stay of comfort and convenience at River Ness Hotel, a member of Radisson Individuals. Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and complimentary WiFi.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, offering a diverse menu of British, Indian, and European cuisine. Dietary restrictions? No problem - we cater to vegetarian, dairy-free, and halal preferences.

Central Location
Located in the heart of Inverness, our 4-star hotel is just steps away from Inverness Castle and the railway station. Explore nearby attractions like the University of the Highlands and Islands, or unwind in our shared lounge and bar.

Book your stay at River Ness Hotel now for a truly unforgettable experience.

Important information:

Pay on Arrival bookings, the Credit Card used for your booking, needs to be presented at the hotel upon arrival, for verification purpose.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5718 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
J
James solo_traveller au
9
Very clean and convenient to down town amenities
Cons:

It’s nice to be acknowledged when coming and going past reception desk. One staff member did this - others did not - understood if they were helping someone else but if they are just reading a computer screen I believe it’s nicer to look up briefly and acknowledge the guest then go back to work.

2026-06-20 via Nuitee
V
Vittoria extended_group it
9
Personale gentile e location centrale. Molto comodo
Pros:

In una posizione centrale e comodo per girare

Cons:

Niente

2026-06-20 via Nuitee
V
Vittoria solo_traveller it
8
Hotel molto bello e personale piacevole. Un po’ piccolino per quello che costa, ma a parte questo tutto perfetto
Pros:

It was in the city center

Cons:

A nothing

2026-06-20 via Nuitee
C
Charles solo_traveller us
9
2026-06-18 via Nuitee
A
Abby solo_traveller us
10
Pros:

Great breakfast and great temperature control in rooms! No problems with the lift

2026-06-18 via Nuitee
M
Martin couple de
1
2026-06-16 via Nuitee
M
Marie Helene extended_group fr
6
Décevant pour un Radisson
Pros:

L’emplacement

Cons:

Chambre parfaite pour 3 adultes en revanche une toute petite fenêtre, presque une lucarne pour une chambre de 24 m2.
Petit déjeuner très moyen, café filtres, pas d’expresso, les œufs servis au compte goutte.

2026-06-16 via Nuitee
E
Erensah family_with_children tr
8
a great base for exploring Inverness.
Pros:

We stayed for one night as a family and had a good experience. The rooms were a good size, clean, and comfortable. The location is excellent, right in the heart of the city, within easy walking distance of both the town centre and the beautiful River Ness.

The staff were friendly, welcoming, and helpful throughout our stay.

We did not have breakfast, so unfortunately cannot comment on that. There is limited parking available at the rear of the hotel, but it is also conveniently located within walking distance of the train station.

Overall, a great base for exploring Inverness.

2026-06-15 via Nuitee
M
marie madeleine couple bl
9
Je le recommande vivement
Pros:

Hôtel parfait pour nos 2 jours de visite. Très bon emplacement . Personnel très aimable et efficace .

Cons:

C’était vraiment bien . Rien a redire.

2026-06-15 via Nuitee
A
Alyson couple gb
6
Was Ok
Pros:

We liked the location, staff, breakfast was good but not enough selection, e.g. scrambled or poached eggs available, room was clean

Cons:

Room was small and odd shape, telly was in an alcove with only one armchair, so you couldn't see it from the bed, a lot of programmes were unavailable. not a lot of space in room to unpack clothes. Breakfast was good but hot water flask for tea wasn't hot, had to use dinner plates for side plates, just some small moans that shouldn't happen for this price.

2026-06-15 via Nuitee
A
Avril couple gb
10
Staff were so helpful above and beyond shower was amazing
Pros:

It was beautiful and everything you needed

2026-06-11 via Nuitee
C
Camille Santiago couple br
9
2026-06-11 via Nuitee
G
Gerard couple gb
6
Pros:

Great location, just a few minutes from the train station and centre. Friendly and welcoming staff.

Cons:

Buffet style breakfast was well stocked but the food was not hot enough and was a little overcooked. Hot water for the tea was not hot enough.

2026-06-11 via Nuitee
J
James couple gb
9
2026-06-11 via Nuitee
A
Adrian solo_traveller gb
10
2026-06-10 via Nuitee
L
Lidia solo_traveller ar
10
Pros:

Personal muy amable Está bien ubicado Impecable sus habitaciones

2026-06-10 via Nuitee
M
Marcelo couple cl
10
2026-06-09 via Nuitee
M
Marla couple us
9
Very nice and clean hotel with a wonderful location
Pros:

Location is wonderful and it was nice and clean.

2026-06-09 via Nuitee
D
Daniela solo_traveller at
8
Pros:

Lage ist gut alles fussläufig zu machen

Cons:

Zimmer gleich hinter der Rezeption und neben einem Parkplatz war nicht das leiseste

2026-06-08 via Nuitee
J
Janemarie extended_group gb
3
Not worth the money.
Pros:

Bathroom was nice. Location is good.

Cons:

Terrible value for money. Room had very bad smell and the bin outside the lift was overflowing and very bad smell. It was like that for 24 hours and no one noticed. Breakfast was terrible. I asked why we were charged double the price of other nights and no response.

2026-06-08 via Nuitee