River Ness Hotel, a member of Radisson Individuals

Hotels
Radisson Individuals
8.9 (5689 reviews)
CHURCH ST 83-97 , Inverness , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious and comfortable rooms
Cons:
Noise from main street
Cleanliness issues with sheets

Categories

Cleanliness
8.18
Multiple mentions of cleanliness; concerns about changing sheets.
Service
9.15
Staff described as friendly, accommodating, and above and beyond in service.
Location
9.69
Excellent location with proximity to transport and amenities.
Room Quality
8.64
Rooms were spacious and comfortable, though some concerns about noise.
Amenities
8.67
Good amenities overall, mentioned but could use improvement in some areas.
Value for Money
9.03
Great value mentioned in multiple reviews.
Food and Beverage
8.68
Breakfast appreciated, but few mentions; typical for hotel standards.
Overall Experience
9.15
Generally positive experiences; guests express intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:34

Property Description

Luxurious Amenities
Experience a stay of comfort and convenience at River Ness Hotel, a member of Radisson Individuals. Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and complimentary WiFi.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, offering a diverse menu of British, Indian, and European cuisine. Dietary restrictions? No problem - we cater to vegetarian, dairy-free, and halal preferences.

Central Location
Located in the heart of Inverness, our 4-star hotel is just steps away from Inverness Castle and the railway station. Explore nearby attractions like the University of the Highlands and Islands, or unwind in our shared lounge and bar.

Book your stay at River Ness Hotel now for a truly unforgettable experience.

Important information:

Pay on Arrival bookings, the Credit Card used for your booking, needs to be presented at the hotel upon arrival, for verification purpose.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5689 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
K
Khulood couple ae
10
2026-05-29 via Nuitee
O
Oliver solo_traveller gb
10
2026-05-28 via Nuitee
J
joao batista fialho extended_group br
8
Gautama and the lady that work together with him were very very friendly!!!
2026-05-26 via Nuitee
H
Helen couple gb
10
Pros:

Great location. Room was modern and exceptionally clean. Bed was super comfy.

Cons:

-

2026-05-26 via Nuitee
K
Karen couple au
10
We enjoyed our stay at a lovely place.
Pros:

The hotel was very centrally located, yet surprisingly quiet with no street noise at all. The room was tidy and spotless, and the staff were very friendly and helpful throughout our stay.

Cons:

N/A

2026-05-26 via Nuitee
L
Liza M1 solo_traveller gb
7
2026-05-26 via Nuitee
A
annietW9316CF Family San Diego, California
10
Quiet, Comfortable, Convenient stay
Pros:

We loved our stay at River Ness. Wonderful location within walking distance of everything and amazing, kind, helpful staff on duty. The room was clean, quiet, and had every comfort we needed. The bathroom was a great size. Only suggestion would be to skip the breakfast in favor of a local coffee shop.

2026-05-25 via Tripadvisor
A
Audrey solo_traveller gb
8
2026-05-25 via Nuitee
P
Passport41598122567 Couples
10
They go the extra mile ++
Pros:

Our cars battery was very low. After Google maps had assisted us to navigate there @ about 6.30pm on a weekday we saw a barrier arm down. After we had dithered over what to do next, the Mgr came out, lifted the arm, assisted us to park correctly, got the charger working using his OWN credit card! We had a very nice snack while we waited for the charging, which cost a lot.

We attempted to reimburse him for the charging but the receptionist said it was on the house!! It cost about 2/3 of the food price!
If we ever return to Inverness in an EV, we will probably make a point of recharging at this hotel.

2026-05-24 via Tripadvisor
E
Elizabeth couple gb
10
Pros:

Aleays a pleasure
The best hotel to stay in Inverness
Lovely staff amazing rooms

2026-05-22 via Nuitee
C
Clément couple fr
7
Cons:

Problème avec la douche qui était brûlante (au moins ce n’etait pas la douche écossaise)

2026-05-22 via Nuitee
J
Joli_Papillon Solo travel San Francisco, California
8
Centrally Located
Pros:

This hotel is located in the heart of Inverness. I stayed in the standard room with a king bed. The room was a nice size, clean, with a large bathroom with lots of counter space. My room was located on the front of the hotel and I did experience noise in the wee early hours from a nearby bar. The breakfast buffet was good with both cold and hot dishes. The front desk was helpful.

2026-05-21 via Tripadvisor
W
Wayne couple gb
10
Nice modern hotel, would stay again
Pros:

Modern rooms

Cons:

Location, had to park in multi story and walk with cases to get to the hotel

2026-05-20 via Nuitee
J
John solo_traveller gb
7
2026-05-20 via Nuitee
T
TAKAHITO solo_traveller jp
6
2026-05-19 via Nuitee
R
Ronald solo_traveller gb
8
Pros:

Modern, clean, great location, wonderful staff

Cons:

My room was too small.

2026-05-17 via Nuitee
S
Sandra solo_traveller au
10
River Ness Hotel is really special
Pros:

This hotel is fantastic. The room is beautiful and the bathroom is amazing. The location is brilliant. Shops, tourist attractions, the railway station are only minutes away from the hotel. The restaurant is also really good too. But the big stand out is the staff. They are kind, helpful, considerate and really go to great lengths to make your stay a good one. They certainly did that for me.

Cons:

The price.

2026-05-16 via Nuitee
A
Anna Lisa couple ca
9
Pleasant stat in Inverness, which was beautiful.
Pros:

Clean, quiet and about a 5 minute walk to the train station.

2026-05-16 via Nuitee
A
Arnold couple nl
7
2026-05-16 via Nuitee
L
Lukas couple at
8
2026-05-15 via Nuitee