Shashi Hotel Mountain View Palo Alto

Hotels
9.1 (722 reviews)
1625 North Shoreline Boulevard , Mountain View , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Well-designed amenities
Cons:
Inconsistent cleaning
Room temperature control issues

Categories

Cleanliness
8.06
Some reviews mentioned cleanliness issues with the room, specifically stains and lack of thorough cleaning.
Service
10
Many guests praised the staff's attentiveness and friendliness, particularly highlighting exceptional service from Christian and Vilai.
Location
9.03
The hotel is conveniently located near the Google campus, although some guests found it isolated.
Room Quality
9.07
Rooms were described as large and comfortable, with some concerns about control of the room temperature.
Amenities
9.52
Guest reviews highlighted good amenities including the pool, gym, and tech features.
Value for Money
8.55
Overall satisfactory value given the positive experiences, although some cleanliness concerns may detract from value.
Food and Beverage
9.01
The food options and quality received a generally positive reception, though some food offerings were rated as average.
Overall Experience
9.56
Guests left with a very positive impression overall, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Luxurious Accommodation

Experience 5-star luxury at Shashi Hotel Mountain View, an Urban Resort. Each room features modern amenities like air conditioning, a flat-screen TV, and a private bathroom. Some units even offer stunning city views for a truly memorable stay.

Relaxation and Dining

Indulge in ultimate relaxation at the spa and wellness centre with a sauna and hot tub, or unwind at the on-site bar. Enjoy a culinary journey at the restaurant offering American and Spanish cuisine, with special dietary options available upon request.

Exceptional Service

With a concierge service, free WiFi, and multilingual staff fluent in Mandarin, English, Spanish, and Hindi, your every need is catered to 24/7 at Shashi Hotel Mountain View, an Urban Resort.

Book now for a lavish getaway at Shashi Hotel Mountain View, an Urban Resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 722 reviews
Cleanliness: 8.06
Service: 10
Location: 9.03
Room Quality: 9.07
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 9.01
Overall Experience: 9.56
Y
Yizi couple us
6
2026-07-20 via Nuitee
A
Amanda couple us
10
Hidden oasis
Pros:

The property offers so much in such a small oasis feel. I loved the eatery inside the hotel and the convenience it offered. The foods were fantastic

The vibe of the hotel is very relaxing, the gym and sauna area are such a great bonus, very thought out.

The convenience of parking is fantastic and helped me feel more secure, especially because I arrived late in the evening.

The pool was to chilly for my liking but still very nice and enjoyable to relax.

Cons:

The body wash and shampoo scent are HORRENDOUS, smells like lice shampoo and chokes you out.

I didn’t like the elevator, the buttons don’t work well and I got stuck for a moment due to the lobby button sticking and it’s a fear of mine to be stuck in small spaces.

The shower also is poorly designed and it leaked all over the floor. As well as very flat pillows.

2026-07-17 via Nuitee
B
Brian solo_traveller us
10
A nice break from the typcial hotel experience.
Pros:

The room and hotel were so clean and comfortable. The staff was so helpful and super friendly. The bed was very comfortable, and the amenities exceeded my expectations. I did not get a chance to use the pool, but the area looked nice and comfortable to kill some time.

Cons:

Not so much what I didn't like, overnight parking was an additional $20, so heads up.

2026-07-13 via Nuitee
I
Irene solo_traveller ie
9
2026-07-13 via Nuitee
J
Jennifer couple us
8
2026-07-13 via Nuitee
W
Watson couple us
10
Luxury
Pros:

Luxury location! Walkable to Shoreline Amphitheater. Met interesting people at the pool!

Cons:

Cost. Elevator button to lobby difficult to press

2026-07-10 via Nuitee
J
Jenny couple us
7
Okay if it’s on sale.
Pros:

Restaurant was great. The hotel room was clean.

Cons:

The A/C was broken and when I mentioned it they seemed to already know. Also the hotel was mostly empty but they put someone right above us. Definitely ask for a room on the top floor. The bed was about shot and there was only about 10 inches to scoot around the bed because of a chair in our room. It was clean though so served its purpose. Thankfully the window opened and it was a cool night.

2026-07-08 via Nuitee
N
Naomi solo_traveller se
8
2026-07-06 via Nuitee
S
Sara couple us
10
2026-07-05 via Nuitee
E
Emre solo_traveller es
10
2026-07-05 via Nuitee
P
Prashant solo_traveller jp
7
2026-07-03 via Nuitee
E
Evan couple us
8
Pros:

Very clean and modern

Cons:

WiFi did not work at all.

2026-06-27 via Nuitee
R
Rene couple us
9
2026-06-23 via Nuitee
L
Laëtitia couple us
8
2026-06-23 via Nuitee
R
Roi couple il
6
Pros:

The pool is nice - but it sucks that there aren't enough seats.

Cons:

There is nothing to eat in the hotel from 11:00 AM. Everything is not working, neither the cafe nor the restaurant.

2026-06-23 via Nuitee
J
Jumpei solo_traveller jp
9
2026-06-20 via Nuitee
M
Maggie couple us
10
Close to restaurants, concert venues and downtown shopping.
Pros:

The facility has everything needed to make the stay as comfortable and convenient as possible

2026-06-19 via Nuitee
K
khan couple us
10
2026-06-18 via Nuitee
T
Tenedra couple us
10
2026-06-14 via Nuitee
O
Olafur couple is
9
2026-06-14 via Nuitee