Holiday Inn Express Harbin Exhibition Center by IHG

Hotels
•
IHG
4 (1 reviews)
No. 249 Nanhi Road Harbin City, Harbin, 150000 , Harbin , CN
860-451-56186000

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Facilities

Elevator
Wheelchair accessible parking
Braille or raised signage
Wheelchair-accessible van parking
Sustainability/community reinvestment (10% revenue or more)
No single-use plastic straws
No single-use plastic straws
Sustainability/community reinvestment (10% revenue or more)

Review Highlights

Pros:
Hotel hardware is good
Physical facilities appear well maintained
Cons:
Unprofessional and slow check-in with confusing voucher policy
Limited and poorly labeled breakfast options; staff unhelpful
Coffee machine issues and milk taste poor (milk powder)

Categories

Cleanliness
4
Standard quality for this hotel tier (not mentioned in the review).
Service
3
Check-in described as unprofessional and slow; front desk asked for extra documents and provided confusing information about breakfast vouchers; staff unable to identify food items and responded poorly when coffee overflowed.
Location
4
Standard quality for this hotel tier (not mentioned in the review).
Room Quality
7.5
Hardware of the hotel is praised as good by the reviewer, indicating above-average room/facility condition.
Amenities
4
Standard quality for this hotel tier (not specifically detailed beyond general hardware praise).
Value for Money
4
Standard quality for this hotel tier (not mentioned in the review).
Food and Beverage
2.5
Negative: very limited breakfast choices, unlabeled items (purple sweet potato porridge), coffee machine not labeled and caused overflow issues, staff unable to explain items, and milk tasted like reconstituted milk powder rather than fresh milk.
Overall Experience
3
Negative overall sentiment: reviewer states 'My experience was not good' due to confusing check-in, poor service interactions, and disappointing breakfast/F&B.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location
Holiday Inn Express Harbin Exhibition Center, An Ihg Hotel is strategically located just a short drive away from key attractions like Harbin Ice and Snow World, making it an ideal choice for travelers wanting to explore the city's popular sights.

Comfortable Accommodation
Make yourself at home in one of the 25 well-appointed guestrooms, ensuring a cozy and relaxing stay during your visit to Harbin.

Accessibility to Major Landmarks
With various landmarks in close proximity, including Harbin Polarland and Heilongjiang Science and Technology Museum, guests can easily immerse themselves in the rich cultural experiences that Harbin has to offer.

Ready to experience convenience and comfort in Harbin? Book your stay at Holiday Inn Express Harbin Exhibition Center now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 4
Service: 3
Location: 4
Room Quality: 7.5
Amenities: 4
Value for Money: 4
Food and Beverage: 2.5
Overall Experience: 3
C
Chenguang
4
Pros:

1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time).
2. The hardware of hotel is good.
3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this is sweet or non sweet? Two staffs could not tell what it is. The coffee machine did not label the button function too, proper cups are not prepared, when push a two cup button, you need use two of the available cups to pick or it would overflow, when overflow happened, the staff ran to coffee machine location and blamed: why you made it overflow? It is unlimited. Well, normally other Hotel prepared two volume type of cups to accommodate.
4. The breakfast milk is terrible, the taste is wield, I asked do you use fresh milk? They replied: they use milk powder hot water. Normal fresh milk should be supplied, not the wield taste milk power.
5. When checked in, no breakfast voucher was provided and no information was provided regarding this. When stepped into breakfast location, I was informed I shall get it when checking in, now after I went to front desk to ask, they said you can only get it in the morning of the breakfast, which was really confusing.

My experience was not good.

2024-06-02 • via Nuitee