Hilton Club The Central at 5th New York

Hotels
Hilton Grand Vacations
9.1 (1548 reviews)
12 East 48th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Inconsistent cleanliness
Room service issues

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, needing improvements.
Service
9.95
Staff received consistent praise for being friendly and helpful.
Location
9.49
Many guests highlighted the hotel's excellent location near attractions.
Room Quality
9.44
Rooms were described as beautiful, spacious, and comfortable.
Amenities
8.47
Limited amenities like no restaurant or bar, but good nearby options.
Value for Money
9.43
Many felt it was worth the cost for the quality provided.
Food and Beverage
7.98
Room service had issues, contributing to lower score.
Overall Experience
9.55
Overall, guests had a fantastic experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Midtown East
Located in the heart of New York City, Hilton Club The Central at 5th New York offers easy access to iconic landmarks such as St Patrick's Cathedral, Rockefeller Center, and Radio City Music Hall. Just steps away from the bustling city center and Top of the Rock, our 3-star hotel is the perfect choice for both leisure and business travelers.

Modern Amenities for Comfort
Each room at Hilton Club The Central at 5th New York is thoughtfully designed with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Guests can enjoy city views from select rooms, along with convenient amenities like a coffee machine, safety deposit box, and plush bedding.

Near Major Attractions
With Grand Central Station, Chrysler Building, and New York Public Library in close proximity, our hotel serves as a convenient hub for exploring the vibrant city. Whether you're here for sightseeing or business, Hilton Club The Central at 5th New York ensures a memorable stay.

Ready to experience the best of New York City? Book your stay at Hilton Club The Central at 5th New York now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9.1
Based on 1548 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 7.98
Overall Experience: 9.55
S
Sue couple gb
3
Expensive and noisy. Would have been better to stay at the Berkeley International on 48th where we usually stay!
Pros:

Location was fine

Cons:

Noisy! Our room on 6th floor opposite noisy generators

2026-05-30 via Nuitee
A
ALPER BATUR couple tr
10
Risksiz, tertemiz bir yer
Pros:

Çok temiz oda, inanılmaz bir lokasyon, yardımsever çalışanlar. Odayı standart tuttum, ona rağmen devasaydı.

Ve otelde taharet musluklu akıllı tuvaletler var… bir daha yolum düşerse yine burada kalırım.

Cons:

İlla bir şey söyleyecek olsam asansörler bazen yetersiz kalıyor, geç geliyor. Ama hiç önemli değil.

2026-05-30 via Nuitee
L
Laura couple it
10
2026-05-28 via Nuitee
영주 solo_traveller kr
9
2026-05-28 via Nuitee
A
Adriana couple us
10
Everything was great we celebrated our 40th Wedding Anniversary with friends and family
Pros:

It was very convenient we were able to walk everywhere and the Grand Central station at 48th was about a block from the hotel, we used the train system to get around. Lots of places to eat, shop and easy walk to Central Park.

Cons:

Wish that there was a lounging area in the hotel to sit have a cup of coffee and people watch :-)

2026-05-27 via Nuitee
L
Liang Yu family_with_children tw
10
Pros:

住宿地點到哪裡都很方便,服務人員都非常友善並樂於提供協助!

Cons:

提供的房間備品種類不多(沒有拖鞋、梳子...),但我們有自備所以不是什麼大問題。

2026-05-27 via Nuitee
D
D.G.S. couple nl
8
Pricey but still the best option on Manhattan
Pros:

Great hotel, great location. Overall a perfect option for a stay at Manhattan

Cons:

It's quite pricey. But unlike other hotels in the area, at least you see what you are paying for.

2026-05-27 via Nuitee
E
Elana solo_traveller us
8
I loved the room and location was great.
Pros:

I loved the hotel room.

Cons:

No restaurant or lounge downstairs. Elvis wasn’t that nice.

2026-05-26 via Nuitee
M
Marcella couple it
7
2026-05-26 via Nuitee
B
biken7 couple at
9
Perfektes Städtetrip Hotel
Pros:

Das Hotel liegt in einer perfekten Städtetrip Lage! Wir sind sogar vom Hotel bis zum Central Park zu Fuss marschiert. Auch zum time Square ist es nicht weit, wenn man sich einen Überblick über die Strassenführungen gemacht hat.

Cons:

-

2026-05-26 via Nuitee
S
Sean couple il
10
Amazing. Its was simply over my expectations
Pros:

Location is amazing
Room was outstanding
Stuff were amazing

Cons:

Absolutely nothing. All was just 10/10

2026-05-26 via Nuitee
M
mehmet baran solo_traveller tr
10
2026-05-24 via Nuitee
M
Miguel couple br
10
Um achado ao lado da famosa Quinta Avenida
Pros:

Uma preciosidade!
Conforto fantástico, localização excelente, equipe sempre atenciosa.

Cons:

Não há nada que não tenhamos gostado

2026-05-24 via Nuitee
H
Hugo couple hu
10
2026-05-23 via Nuitee
M
Marina couple il
9
2026-05-23 via Nuitee
D
Déborah couple fr
9
Pros:

L’emplacement, l’élégance de l’hôtel, le personnel très aimable accueillant et souriant

Cons:

Prestation annexe (service de pressing en cas de besoin de laver du linge hors de prix)

2026-05-21 via Nuitee
S
Sarah Anne solo_traveller il
10
Cons:

Coffee

2026-05-21 via Nuitee
L
Luc couple be
10
Fantastisch
Pros:

Top hotel, mooie kamer en goed bed. Goede ligging

2026-05-20 via Nuitee
S
Serôdio couple pt
7
Pros:

Location is great.

Cons:

Some of the staff weren’t very friendly.
Drinks were only topped up on request.
I needed an invoice with the company’s details, but they weren’t able to help me fully.
There’s no option for breakfast or anything to eat.

2026-05-20 via Nuitee
D
Darrin extended_group us
10
Small NY rooms centrally located with excellent staff.
Pros:

Great location, close to Times Square and fairly close to subway. We forgot to get items from safe when checking out and they let me back into the room 8 hours later.

Cons:

No vending machines or store on property. Staff did offer bottles of water but they were not cold.

2026-05-20 via Nuitee