Hotel Pergola Jamaica JFK

Hotels
5.1 (2163 reviews)
183-02 Jamaica Avenue , Queens , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Location to public transportation
Front desk staff helpful
Cons:
Filthy and dirty conditions
Uncomfortable bed and room issues

Categories

Cleanliness
2.54
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.02
Some positive remarks about staff, but overall, reception was rude.
Location
7.56
Location was appreciated for its proximity to the airport and public transport.
Room Quality
4
Multiple mentions of issues like uncomfortable beds and cigarette smells.
Amenities
4.53
General dissatisfaction with amenities like heating, cooling, and cleanliness.
Value for Money
4.49
Many guests felt that they were overcharged or did not receive value.
Food and Beverage
5.64
No specific comments were made about food and beverage options.
Overall Experience
5.01
General sentiment is very negative with frequent mentions of discomfort and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Convenient Location
Hotel Pergola Jamaica JFK, located in Queens, offers stunning views of the city. Situated just 5.6 km from Belmont Park Race Track, this 3-star hotel provides easy access to key attractions like Citi Field and Nassau Veterans Memorial Coliseum.

Comfortable Rooms with Modern Amenities
Each room at Hotel Pergola Jamaica JFK is thoughtfully equipped with a desk, flat-screen TV, and private bathroom. Guests can enjoy the convenience of free WiFi, air conditioning, and plush bed linen during their stay.

Accessible to Major Landmarks
Conveniently positioned near Aqueduct Racetrack and Arthur Ashe Stadium, this hotel is only 10 km away from John F. Kennedy International Airport, ensuring a seamless travel experience.

Experience comfort and convenience at Hotel Pergola Jamaica JFK - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 2163 reviews
Cleanliness: 2.54
Service: 7.02
Location: 7.56
Room Quality: 4
Amenities: 4.53
Value for Money: 4.49
Food and Beverage: 5.64
Overall Experience: 5.01
L
Lenaa0 • couple • us
1
Cons:

Bed bugs broken bathroom shower heads

2026-05-29 • via Nuitee
C
Cesar • family_with_children • us
1
2026-05-29 • via Nuitee
M
Miles • solo_traveller • us
2
My stay was uncomfortable
Cons:

My toilet was clogged , music all night from other guest playing , smoking in the hallway , cigarette ash on basin in bathroom, ratchet energy all night

2026-05-26 • via Nuitee
K
Kemeisha • solo_traveller • jm
1
I wouldn’t recommend
Pros:

I didn’t like anything about this property the rooms smell so fkn bad and the sheets are dirty

Cons:

I didn’t like anything. The entire building smell so bad. And I don’t think it’s a hotel. I think it’s a fk shop/motel

2026-05-26 • via Nuitee
K
Kishun • solo_traveller • us
8
Pros:

My stay was ok .

Cons:

Checking out time .

2026-05-25 • via Nuitee
K
Kishun • solo_traveller • us
8
Pros:

Everything was convenient for my stay .

Cons:

Checking out the next day.

2026-05-25 • via Nuitee
K
Kishun • solo_traveller • us
8
Pros:

Everything was ok .

Cons:

Upon checking out .

2026-05-25 • via Nuitee
R
Renaldo • solo_traveller • us
10
Comfortable
2026-05-24 • via Nuitee
Ángela • couple • us
10
2026-05-24 • via Nuitee
M
Michelle • couple • us
9
Comfortable
Pros:

Everything, I will definitely recommend it to everyone

2026-05-23 • via Nuitee
G
Gustavo • couple • us
1
Horrible and to much noisy
Pros:

Location

Cons:

Somebody was fighting during the night shouting and hitting each other I think, my wife got scared and couldn’t sleep

2026-05-22 • via Nuitee
R
Rafael • solo_traveller • us
1
Pros:

Bueno otra experiencia de esta página booking lo llamé y escribí más de 4 llamadas para confirmar la salida

Cons:

Yo que estoy sin lugar estable por emergencia de salud atravesando una situación liqueo de agua y pudricióon de la casa que rento y viene ella la reservaciónisa y me dice que eso no son sus problema que me vaya Wao por 100

2026-05-21 • via Nuitee
J
Jean BILLY • solo_traveller • us
1
Cons:

They don't put towel in the bathroom

2026-05-21 • via Nuitee
S
Shafia • couple • us
8
Very cool
Pros:

The property staff were excellent; they were very friendly and extremely ….. The person at the reception, in particular, had an incredibly amiable demeanor. I asked for her name—she told me it was Kimi . She provided excellent service…… good luck

Cons:

I think it would have been even better if coffee were provided for the customers.

2026-05-19 • via Nuitee
D
Diana • couple • us
1
Bad experience
Pros:

Hotel was gross and dirty. Do not stay there.

Cons:

Dirty and too loud.

2026-05-18 • via Nuitee
C
Cristiano • solo_traveller • it
1
2026-05-18 • via Nuitee
V
Vinsent • solo_traveller • us
4
2026-05-14 • via Nuitee
B
Balmir • family_with_children • us
1
2026-05-13 • via Nuitee
F
Felicia • solo_traveller • us
6
2026-05-11 • via Nuitee
A
Angelica • couple • us
6
Cons:

M ok

2026-05-09 • via Nuitee