Hotel Pergola Jamaica JFK

Hotels
5.1 (2260 reviews)
183-02 Jamaica Avenue , Hollis , US

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location to public transportation
Front desk staff helpful
Cons:
Filthy and dirty conditions
Uncomfortable bed and room issues

Categories

Cleanliness
2.54
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.02
Some positive remarks about staff, but overall, reception was rude.
Location
7.56
Location was appreciated for its proximity to the airport and public transport.
Room Quality
4
Multiple mentions of issues like uncomfortable beds and cigarette smells.
Amenities
4.53
General dissatisfaction with amenities like heating, cooling, and cleanliness.
Value for Money
4.49
Many guests felt that they were overcharged or did not receive value.
Food and Beverage
5.64
No specific comments were made about food and beverage options.
Overall Experience
5.01
General sentiment is very negative with frequent mentions of discomfort and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Convenient Location
Hotel Pergola Jamaica JFK, located in Queens, offers stunning views of the city. Situated just 5.6 km from Belmont Park Race Track, this 3-star hotel provides easy access to key attractions like Citi Field and Nassau Veterans Memorial Coliseum.

Comfortable Rooms with Modern Amenities
Each room at Hotel Pergola Jamaica JFK is thoughtfully equipped with a desk, flat-screen TV, and private bathroom. Guests can enjoy the convenience of free WiFi, air conditioning, and plush bed linen during their stay.

Accessible to Major Landmarks
Conveniently positioned near Aqueduct Racetrack and Arthur Ashe Stadium, this hotel is only 10 km away from John F. Kennedy International Airport, ensuring a seamless travel experience.

Experience comfort and convenience at Hotel Pergola Jamaica JFK - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.1
Based on 2260 reviews
Cleanliness: 2.54
Service: 7.02
Location: 7.56
Room Quality: 4
Amenities: 4.53
Value for Money: 4.49
Food and Beverage: 5.64
Overall Experience: 5.01
M
Monica • couple • us
6
2026-09-19 • via Nuitee
Y
Yvette • solo_traveller • us
8
2026-09-19 • via Nuitee
C
Ci • couple • us
1
2026-09-18 • via Nuitee
E
Elian • couple • us
1
Terrible room very unsanitary, the photo doesn’t look like the actual place.
Pros:

Nothing

Cons:

i liked nothing the toilet was broken the bed had stains the ac was dusty and dirty there were flies

2026-09-18 • via Nuitee
K
Kyra • solo_traveller • us
1
Poor Experience
Pros:

Check in was easy

Cons:

Room was not the cleanest, some lights did not work, rooms smelt like smoke (had to move rooms and eventually switched hotels entirely), linens were dirty and torn, only one channel worked on TV's, and bathroom was disgusting.

2026-09-16 • via Nuitee
R
Refilwe • extended_group • us
1
Worst ever!
Pros:

Nothing, it was horrible

Cons:

Gross cigarette and weed smell. Bedsheets with burns, terrible location and pictures are not at all reflective of the hotel

2026-09-15 • via Nuitee
K
Karen • couple • us
5
Pros:

No breakfast , and great location

Cons:

The room was not properly clean

2026-09-14 • via Nuitee
F
Felicia • solo_traveller • us
5
2026-09-13 • via Nuitee
S
Seaforth • family_with_children • us
1
Will not recommend
Pros:

Nothing

Cons:

It was not a save environment for my family
It was dirty
There’s unusual activities that goes on in that hotel

2026-09-13 • via Nuitee
E
Elkin Klisman • solo_traveller • us
8
2026-09-11 • via Nuitee
G
Gil Stern • solo_traveller • il
1
Not for travellers
Pros:

Nothing to like. This is a pay by the hour hotel.

Cons:

This is a pay by the hour hotel. Not for families. The room was dirty, the bath was dirty. There were cigarettes holes in the bed cover. There were scrims in the corridor during the night. Huge mirror on the wall.

2026-09-10 • via Nuitee
S
Serge Gervais • solo_traveller • us
1
2026-09-10 • via Nuitee
A
Atheer • couple • us
1
Pros:

It’s not clean at all!!!

2026-09-08 • via Nuitee
I
Inna • family_with_children • us
1
I’m shocked!! no recommend!!! very dirty room
Pros:

To bad!!!

Cons:

Unfortunately, the actual condition of the hotel and the room is very different from the photos and description shown at the time of booking. I was required to pay before I was able to see the room. After making the payment and entering the room, I realized that it did not match what was advertised.

In particular, the bed and sleeping arrangements are not suitable for the number of guests included in my reservation — two adults and one child. There is simply not enough appropriate sleeping space for three people.

Had I been able to see the actual condition and size of the room before paying, I would not have booked it. I believe the photos and description are misleading and do not accurately represent what was provided.

2026-09-08 • via Nuitee
C
Clifford • couple • us
9
Pros:

The stag is very friendly and have great customer service, I will book again

Cons:

Nice and simple, mostly clean

2026-09-06 • via Nuitee
D
Delgado • couple • us
10
Pros:

The rates

Cons:

Ice machine needs some cleaning. That’s pretty much it

2026-09-02 • via Nuitee
L
Luis • family_with_children • us
1
Pros:

Nothing

Cons:

The facility is not clean, I found dust on the fridge, when you enter to the lobby is smell bad!

I slept only 3 hours during my stay due the next room was fighting verbal, talking loudly! Is annoying specially if you have a kids! Definitely I will not return.

2026-09-01 • via Nuitee
A
Abrar • couple • us
5
2026-08-31 • via Nuitee
L
Lozada • couple • us
1
Overpriced
Pros:

I’m so sorry but I do not recommend this place.
Overpriced.

Cons:

Towels dirty, sink dirty, elevator broken.

2026-08-31 • via Nuitee
L
Lamond • couple • us
1
Disgusting
Cons:

Everything

2026-08-29 • via Nuitee