Hotel Pergola Jamaica JFK

Hotels
5.1 (2215 reviews)
183-02 Jamaica Avenue , Queens , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location to public transportation
Front desk staff helpful
Cons:
Filthy and dirty conditions
Uncomfortable bed and room issues

Categories

Cleanliness
2.54
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.02
Some positive remarks about staff, but overall, reception was rude.
Location
7.56
Location was appreciated for its proximity to the airport and public transport.
Room Quality
4
Multiple mentions of issues like uncomfortable beds and cigarette smells.
Amenities
4.53
General dissatisfaction with amenities like heating, cooling, and cleanliness.
Value for Money
4.49
Many guests felt that they were overcharged or did not receive value.
Food and Beverage
5.64
No specific comments were made about food and beverage options.
Overall Experience
5.01
General sentiment is very negative with frequent mentions of discomfort and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Convenient Location
Hotel Pergola Jamaica JFK, located in Queens, offers stunning views of the city. Situated just 5.6 km from Belmont Park Race Track, this 3-star hotel provides easy access to key attractions like Citi Field and Nassau Veterans Memorial Coliseum.

Comfortable Rooms with Modern Amenities
Each room at Hotel Pergola Jamaica JFK is thoughtfully equipped with a desk, flat-screen TV, and private bathroom. Guests can enjoy the convenience of free WiFi, air conditioning, and plush bed linen during their stay.

Accessible to Major Landmarks
Conveniently positioned near Aqueduct Racetrack and Arthur Ashe Stadium, this hotel is only 10 km away from John F. Kennedy International Airport, ensuring a seamless travel experience.

Experience comfort and convenience at Hotel Pergola Jamaica JFK - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 2215 reviews
Cleanliness: 2.54
Service: 7.02
Location: 7.56
Room Quality: 4
Amenities: 4.53
Value for Money: 4.49
Food and Beverage: 5.64
Overall Experience: 5.01
J
Jacky • solo_traveller • us
7
2026-07-25 • via Nuitee
J
Johanne • family_with_children • no
1
Pros:

Badet var helt ok og sengen var bra størelse

Cons:

Skitene hånkler skiten seng lokter weed bråkete air condicione bråk over allt sov ingeting

2026-07-24 • via Nuitee
J
Justo • solo_traveller • us
2
2026-07-23 • via Nuitee
K
Kempton • family_with_children • ag
3
Poor
Pros:

The room had trash from previous guests in the night stand draws. The A/C was very noisy- had to turn it off. The blanket had holes, only 2 towels provided for a family of 5. The ironing broad legs was broken- could not use. No telephone in room to call the front desk.

2026-07-23 • via Nuitee
S
Swyt • solo_traveller • us
1
i left and went somewhere else
Pros:

I checked in flipped on the tv to watch the world cup final and it did not work. The room was damaged and filthy. I asked for my money back and they refused. I then went to a Holiday Im
nn Express. I am going to stop my cc pmt if I do not get a refund.

Cons:

everything

2026-07-22 • via Nuitee
J
Jean • couple • us
10
2026-07-22 • via Nuitee
C
Clifford • solo_traveller • us
9
Pros:

Nothing dirty rooms and they ended up double charging me between bookin and pergola I paid twice for a dump , hair and dirt every where

Cons:

Nothing at all

2026-07-22 • via Nuitee
M
Martinez • solo_traveller • us
1
2026-07-21 • via Nuitee
A
ahmad • couple • pk
2
Totally not recommending
Pros:

Nothing

Cons:

Old furniture
No towels
Very small bed with old foam

2026-07-21 • via Nuitee
V
Víctor • solo_traveller • py
2
2026-07-21 • via Nuitee
O
Odd • solo_traveller • no
1
Pros:

Ingenting, nothing, nada

Cons:

Alt

2026-07-20 • via Nuitee
J
Jennifer • couple • us
1
Horrible
Pros:

The only thing that was cute and barely that was the lobby

Cons:

EVERYTHING the room was NOT clean at all blood stains on sheets and curtains bathroom disgusting just everything was disgusting and it wasn’t even what was advertised

2026-07-20 • via Nuitee
M
Mitchell • solo_traveller • us
8
2026-07-19 • via Nuitee
M
Mitchell • solo_traveller • us
8
2026-07-19 • via Nuitee
T
Todd • solo_traveller • us
1
Pros:

Nothing

Cons:

Smell, holes in curtains, uncomfortable beds, dirty A/C and uncomfortable environment

2026-07-18 • via Nuitee
H
Héctor • solo_traveller • cl
3
Pros:

Nada

Cons:

Las habitaciones son nada a lo que aparece en las fotos. Muy bajo nivel

2026-07-17 • via Nuitee
A
Alain • solo_traveller • us
1
Horrible
Pros:

Rien du tout l’étsblissement savait a autre chose pour servir de lodgement aux personnes en difficulté d’habitation

Cons:

La Salubrité, l’utilisation des produits illicites dans l’établissement et les odeurs du chanvre dans toute l’établissement

2026-07-16 • via Nuitee
G
Gekeira • family_with_children • us
3
Pros:

bed was comortable

Cons:

holes in the blankets
A/C unit was load
TV channels were frozen
towels were dingy
others in there rooms where loud and the hallways smelled of smoke.

2026-07-16 • via Nuitee
H
Hamekaran • solo_traveller • us
2
Pros:

Room was beautiful.

Cons:

Shower not working. Bathroom ceiling falling all over. Need repairs

2026-07-14 • via Nuitee
I
Indira • solo_traveller • us
5
2026-07-14 • via Nuitee