City Palace Hotel

Hotels
5.8 (1255 reviews)
1 El Amir Qadadar Street , Tahrir Aq. Down Town , Cairo , EG
+20 12 11795949

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Children allowed

Facilities

Shopping on site
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Garage
Charcoal grill
Parking
Air conditioning
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
4.88
Some reviews mentioned cleanliness was acceptable but noted some issues.
Service
7.35
Strong positive mentions of staff friendliness and helpfulness.
Location
7.39
Guests highlighted the great location as a definite positive.
Room Quality
4.84
Rooms mentioned as comfortable but some guests had concerns about specific aspects.
Amenities
5.37
Basic amenities noted, but no hesitations expressed.
Value for Money
6.83
Value is seen as good compared to offerings in the area.
Food and Beverage
4.88
No specific mention but implied average standards.
Overall Experience
4.85
General sentiment was positive but with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:32

Property Description

Central Location and Family-Friendly Atmosphere
City Palace Hotel is ideally situated in Cairo, just a stone's throw away from major attractions like Al-Azhar Mosque and Tahrir Square. With comfortable family rooms and a welcoming ambiance, it's the perfect choice for travelers looking to explore the city with ease.

Convenient Amenities and Multilingual Staff
Enjoy the convenience of on-site facilities including a restaurant, tour desk, and free WiFi. The multilingual staff, fluent in Arabic, German, and English, are available 24/7 to assist with any inquiries and ensure a seamless stay.

Relaxing Sun Terrace and Personalized Service
Unwind on the hotel's sun terrace or seek recommendations from the accommodating front desk to make the most of your visit. From the Egyptian Museum to Cairo Tower, all the must-see sights are within reach during your stay at City Palace Hotel.

Book your stay now at City Palace Hotel for an unforgettable Cairo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 5 per day.

Location

Guest Reviews

5.8
Based on 1255 reviews
Cleanliness: 4.88
Service: 7.35
Location: 7.39
Room Quality: 4.84
Amenities: 5.37
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 4.85
B
Bheesham • family_with_children • om
10
Pros:

The location was perfect ,
Clean room,
Very cooperative staff.
6th floor cafe is fantastic.

Cons:

Nothing

2026-04-05 • via Nuitee
D
Dr.Mona • couple • eg
7
2026-04-04 • via Nuitee
H
Hadya • family_with_children • jp
10
Bravoooooo
Pros:

شكرا احسن فندق واحسن view
موقع فوق الممتاز
ميرسى حنان الجميلة على اهتمامك

Cons:

لا شيء

2026-04-02 • via Nuitee
M
Mucella • couple • tr
5
Fiyatına göre bir otel çok beklenti içinde olmamak gerekir, valizimizi bir ay boyunca emanete aldılar ve güvenli bir şek
Pros:

Konumu oldukça iyi , fiatına göre bir otel

Cons:

Kahvaltı dahil kaldık ama o kadar kötü ve pisti ki kahvaltı edemedik , kırk dakika kahvaltının gelmesini bekledik

2026-03-31 • via Nuitee
A
Amr • family_with_children • sa
10
2026-03-31 • via Nuitee
E
Elbadry • couple • us
10
2026-03-29 • via Nuitee
A
Arpit • couple • ge
10
2026-03-23 • via Nuitee
M
Melad • couple • eg
10
2026-03-22 • via Nuitee
L
Lotfi • family_with_children • se
10
2026-03-18 • via Nuitee
قتيبه • couple • qa
10
Cons:

لا شي

2026-03-12 • via Nuitee
Q
Qasem • solo_traveller • eg
1
2026-02-28 • via Nuitee
L
Liubov • extended_group • ru
8
2026-02-27 • via Nuitee
H
Hien • family_with_children • de
6
2026-02-25 • via Nuitee
L
laid • family_with_children • dz
10
2026-02-10 • via Nuitee
L
laid • family_with_children • dz
10
2026-02-10 • via Nuitee
عابد • family_with_children • sa
3
2026-02-10 • via Nuitee
M
Mahmoud • extended_group • dz
10
Pros:

مكان جميل جدا و النظافه جميل و أستاذه عزه ذوق جدا و أستاذ اسلام ريسبشن محترم و ذوق جدا و ان شاء الله هقرر الزياره تاني ❤️

2025-10-04 • via Nuitee
H
Hussein • solo_traveller • eg
10
Pros:

I liked the stay there, the place was quiet, safe, and relaxing. Also, the hospitality was great. About the human resources, I would really thank the reception staff for the greeting, welcoming, and personally Islam, Noor.

2025-10-04 • via Nuitee
K
Khedr • solo_traveller • sa
1
2025-10-03 • via Nuitee
G
gamal mohamed gamal • solo_traveller • eg
8
جيد
Pros:

الموظفين ودودين وفي غاية الاحترام

2025-09-30 • via Nuitee