Sutton Place Hotel Toronto

Hotels
Sandman Hotel Group
9.4 (1611 reviews)
355 King Street West , Toronto , ca

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1611 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
K
Kristina solo_traveller gr
10
Excellent hotel! Everything was exceptionally clean and well-organized, which made for a very comfor
Pros:

The rooms and common areas were spotless, and the staff did a great job maintaining a high standard of cleanliness. The location was perfect, with easy access to restaurants, shops, and local attractions.

Cons:

The only thing I missed was having breakfast included, although the in-room coffee machine was a nice convenience.

2026-06-20 via Nuitee
K
KAORU couple jp
9
Pros:

部屋がときれいで広かった。スタッフの愛想がよかった。宿泊前のメールの返答がとても早くて感心した。立地も便利です。

2026-06-20 via Nuitee
D
Dominik solo_traveller de
10
2026-06-19 via Nuitee
K
KyoungHo solo_traveller kr
9
Pros:

시설이 깨끗하고 직원이 친절함.

2026-06-17 via Nuitee
M
Manon couple nl
10
2026-06-16 via Nuitee
Y
YA CHIEN couple tw
9
2026-06-15 via Nuitee
A
Arthur couple us
9
Nice and friendly hotel.
Pros:

Clean, well-located, friendly staff, and modern.

Cons:

Our room was under furnished and had essentially no wall decorations. The plugs were poorly located which made it hard to do desk work.

2026-06-14 via Nuitee
T
tradi_travel Couples
8
The Place to be...
Pros:

...comfortable and welcomed.

Friendly, helpful staff and a nice room made for a good stay. Housekeeping kept things tidy and clean. Our room (Classic) had a living area (albeit a bit narrow) separate from the bedroom with a door to block off TV noise if needed, as well as a second small washroom. Overall, plenty of elbow room and no noise issues despite being on busy King St.

Nearby access to the 504 and 510 tram lines made our sightseeing easier.

No hesitation recommending.

2026-06-12 via Tripadvisor
E
Emily couple ca
7
Nice but loud
Cons:

Room on 3rd floor facing street was extremely loud at night

2026-06-11 via Nuitee
E
Edgardo solo_traveller pr
10
Perfect Location! Amazing Stay!
Pros:

Location was AMAZING! Neat, clean and beautiful designed hotel!

2026-06-11 via Nuitee
M
Michelle couple ca
9
Excellent service. Clean hotel
2026-06-10 via Nuitee
J
Joe couple us
9
2026-06-08 via Nuitee
A
Ann couple ie
8
2026-06-05 via Nuitee
N
Nancy extended_group ca
10
Amazing
Pros:

Staff was helpful, professional and very accommodating

Cons:

Nothing

2026-06-04 via Nuitee
K
Kelly extended_group us
9
Pros:

Clean, updated

Cons:

Rooms on different floors

2026-06-02 via Nuitee
M
Marie couple ca
9
Pros:

Location, boutique

2026-06-01 via Nuitee
T
Tani88 solo_traveller gb
10
Exceptional
Pros:

Sutton Place was clean, comfortable and the staff were exceptional 👌
Thoroughly enjoyed our stay and would definitely recommend.
Great location too.

2026-05-28 via Nuitee
S
Stephanie solo_traveller gb
8
2026-05-27 via Nuitee
Z
Zhang family_with_children us
7
Pros:

The location is great, front desk staffs are friendly and helpful. Room size is decent.

Cons:

Room cleaning. Our pajamas were thrown in the chairs. Coffee cup was left without cleaning. I have never seen this in any other hotel I have stayed.

2026-05-25 via Nuitee
D
douglas couple au
10
Highly recommended
Pros:

Very very nice

Cons:

Nothing

2026-05-24 via Nuitee