Sutton Place Hotel Toronto

Hotels
•
Sandman Hotel Group
9.4 (1662 reviews)
355 King Street West , Toronto , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and spacious rooms
Cons:
High breakfast prices
Wifi connectivity issues

Categories

Cleanliness
9.49
Overall clean with some guests noting room issues.
Service
9.99
Exceptional service mentioned across multiple reviews.
Location
10
Fabulous location close to attractions.
Room Quality
9.15
Comfortable rooms, but some complaints about details.
Amenities
9.38
Good amenities overall, though wifi issues noted.
Value for Money
8.94
Some considered it pricey, especially breakfast.
Food and Beverage
8.29
Mixed feelings on the food quality and pricing.
Overall Experience
9.98
Extremely positive reviews highlight satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Luxurious Stay in Toronto

Family-Friendly Accommodation: Sutton Place Hotel Toronto offers air-conditioned rooms, including family rooms for a comfortable stay with loved ones.

Indoor Pool and Business Center: Enjoy a relaxing swim in the indoor pool or take advantage of the business center's services for all your work needs.

Convenient Location: Situated near Sugar Beach and Toronto Symphony Orchestra, with easy access to Rogers Centre and the airport, Sutton Place Hotel Toronto is the ideal choice for your stay in Toronto.

Book now for a memorable experience at Sutton Place Hotel Toronto.

Important information:

Thank you for choosing King Blue Hotel Toronto. We are pleased to announce the addition of our new restaurant and bar to our lobby, which is scheduled to be completed in the Fall of 2023. During this time, parts of the hotel's lobby will be going through an exciting transformation that will further complement our beautiful guestrooms and iconic location.



While the work is largely isolated to our lobby level, we will do our utmost to minimize the impact on the overall guest experience. Our guestroom floors, amenities such as the pool and fitness center remain unaffected. We appreciate your patience and understanding during this transitional period. Our team is available to serve you should you have any questions or requests
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1662 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.38
Value for Money: 8.94
Food and Beverage: 8.29
Overall Experience: 9.98
I
iku • solo_traveller • my
10
2026-09-17 • via Nuitee
J
Julie • couple • gb
9
Great hotel in great location
Pros:

Lovely spacious room and bathroom. Very clean and daily housekeeping. In a great area with loads of bars and restaurants on your doorstep.

Cons:

Nothing

2026-09-16 • via Nuitee
P
peter • couple • cy
10
2026-09-16 • via Nuitee
C
Christine • couple • us
10
Stylish, centrally located hotel
Pros:

Centrally located in the heart of the city. Loads of places of interest within easy walking distance.

Cons:

The $150 extra deposit for damages is ridiculous considering the rooms are not inexpensive. Not sure what damages a normal couple would inflict upon a hotel room to require this. Plus a $200 deposit for incidentals upon check in. It’s no big deal, just an annoyance given we were only going to be in the hotel 1 night.

2026-09-14 • via Nuitee
E
Elliot • couple • us
10
Beautiful boutique hotel in the middle of downtown Toronto
Pros:

We went for the Toronto International Film Festival and the hotel is in the middle of all the action

2026-09-14 • via Nuitee
K
Kathleen • couple • ca
10
Great place to stay for your first visit to Toronto
Pros:

Excellent location, close to many attractions, beautiful spacious room, great bathroom, comfortable bed, very friendly and helpful staff, very nice bar on main floor

2026-09-12 • via Nuitee
L
Lee • solo_traveller • gb
9
Lovely hotel, thoughtful & helpful staff
Pros:

Location was excellent.
All staff really helpful and arranged a late check out for us.
Some really nice sweet touches like providing a bookmark for the book on my bedside table & glasses cleaning cloth.

Cons:

Could be noisy as our room was at the front directly overlooking Main Street

2026-09-08 • via Nuitee
H
HWAYUH • couple • tw
10
2026-09-07 • via Nuitee
L
Lisa • couple • de
9
Entspannend, angenehm, jederzeit wieder.
Pros:

Top Lage, die Zimmer waren sauber und gut ausgestattet, und das Personal sehr freundlich.

Cons:

Wir fanden die Preise für das Frühstück etwas hoch, früherer Checkin kostet ebenfalls, dafür ist der kostenpflichtige „Late-Check Out“ schon um 14 Uhr.

2026-09-05 • via Nuitee
R
Reid • couple • ca
10
2026-09-05 • via Nuitee
R
Routt • solo_traveller • us
8
I can highly recommend this hotel if you need to be in downtown Toronto.
Pros:

I dined at Abrielle twice and thoroughly enjoyed their European-style cuisine. Great ambience, and impeccable service from the staff. Regarding my room, I was pleasantly surprised to find L'Occitane products in the bathroom, and fluffy robes in the closet

Cons:

Pulling up in my car at the hotel on busy W. King, tram tracks prevented me from stopping there to ask concierge for directions to the parking garage. As it turns out, the hotel only offers valet parking. Thankfully, I found a public parking garage right around the corner on Peter Street.

2026-09-04 • via Nuitee
F
Fabrice • solo_traveller • fr
10
Pros:

Hotel très bien situé proches de nombreux sites à visiter .proche station métro.
Belle chambres. Tout est très propre.
Personnel à l écoute.
Un plus .la piscine bien appréciée après une journée de tourisme.
Nous avons pu laisser bagages le jour du départ.

Cons:

Rien

2026-09-03 • via Nuitee
E
Emi • couple • jp
10
2026-09-01 • via Nuitee
S
Suzanne • solo_traveller • ie
10
Pros:

Amazing location with hardly any need to use taxis or other transport to explore Toronto. Spacious and clean room. Extremely comfortable mattress, we both slept sooo deeply and woke up refreshed. Nice to have high quality complimentary coffee and toiletries, plus free sparkling water in the dispensers. Staff were lovely at check-in and check-out. Would highly recommend to anyone I know.

Cons:

Toilet paper a bit flimsy.

2026-09-01 • via Nuitee
J
Joan • couple • ie
9
A very nice stay and location
Pros:

Great location
Fabulous toiletries replenished every day
Very clean and pristine
Nice welcoming pleasant staff
Very large rooms and bed but room lacks a bit of character or charm

Cons:

The $3.50 charge per person in a four star hotel for bottled water that was left in the room. Seems a bit mean
No kettle to make tea or no tea bags provided. Only coffee

2026-09-01 • via Nuitee
E
Emi • couple • jp
9
2026-09-01 • via Nuitee
G
Giulia • couple • es
8
2026-08-30 • via Nuitee
R
Ruth • couple • gb
10
2026-08-30 • via Nuitee
J
Jason • solo_traveller • ca
10
Pros:

Location & cleanliness

2026-08-29 • via Nuitee
H
HERVE • family_with_children • fr
10
Un séjour inoubliable !!!
Pros:

Nous avons passé un séjour en famille inoubliable au sein de cet hôtel.
Nous avons eu la chance d'être surclassé sans aucune demande de notre part,
La suite était parfaite, trés trés bien équipée.
La literie était plus que confortable.
Le personnel est aux petits soins.
L'hôtel est parfaitement situé au sein de Toronto.
Nous n'hésiterons pas à revenir

Cons:

Rien

2026-08-27 • via Nuitee