Aiden by Best Western Darling Harbour

Hotels
Aiden by Best Western
9.2 (4739 reviews)
45 Murray Street Pyrmont , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Good service
Cons:
Small rooms
Overwhelmed staff

Categories

Cleanliness
8.8
Some reviews mentioned issues with cleanliness, particularly during busy times.
Service
9.6
Service was generally well-received but reported as overwhelming at times.
Location
10
Multiple reviews praised the ideal location for celebrations and attractions.
Room Quality
8.3
Rooms described as small and compact, affecting overall comfort.
Amenities
9.3
Amenities like breakfast options received mixed reviews, but certain features were positively noted.
Value for Money
9
Value perceived as low due to small room sizes relative to the cost.
Food and Beverage
8.8
Breakfast was critiqued for limited selection, impacting guests' experience.
Overall Experience
9.8
Overall experience was positive for many due to location and balcony views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Central Location in Sydney
Aiden by Best Western Darling Harbour is perfectly situated in the heart of Sydney, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities and Comfortable Rooms
The hotel offers air-conditioned rooms with a range of amenities including a coffee machine, fridge, flat-screen TV, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable stay for all guests.

Delicious Dining Options
Guests can start their day with a delicious breakfast at the on-site restaurant, which offers a variety of options including Full English/Irish, vegetarian, and gluten-free choices. The hotel's focus on catering to different dietary needs ensures a satisfying dining experience for everyone.

Experience the best of Sydney at Aiden by Best Western Darling Harbour - Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4739 reviews
Cleanliness: 8.8
Service: 9.6
Location: 10
Room Quality: 8.3
Amenities: 9.3
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.8
M
megan solo_traveller au
7
Pros:

Great location. Walking distance to darling harbour and CBD.

Cons:

Disappointing when I arrived late 11pm and there was no one on the desk. I was given an after hours number to call but got left waiting in the rain for 5minutes until someone came to let me in. If they know you are checking in late you should be given an after hours access code.

2026-05-30 via Nuitee
G
Gayle couple nz
8
Stay was great . very friendly staff and great location
Pros:

Location was great

Cons:

Room was a bit small and had very little room around the bed

2026-05-29 via Nuitee
S
Shurooq family_with_children au
1
Bad experience and unhappy stay!!
Pros:

‏only the location

Cons:

Rude staff and unhelpful people I feel sorry for myself to book with them. Bad experience. The Clearer also fill out the bottle of water without clean cleaning it. The toilet was unlashed and ungenerous people.

2026-05-28 via Nuitee
C
Clare solo_traveller au
10
2026-05-27 via Nuitee
M
Monika solo_traveller at
8
Pros:

Great location, comfy bed, but slightly smaller room.

2026-05-27 via Nuitee
T
Tahlia solo_traveller au
10
The staff were friendly, the room was clean, and had everything I needed
Pros:

It was so cosy, had everything I needed and was at a perfect location

2026-05-27 via Nuitee
M
Maia family_with_children au
10
2026-05-27 via Nuitee
J
Joe couple au
8
2026-05-26 via Nuitee
M
Marianne solo_traveller gb
10
The best experience, 100% recommend!!
Pros:

The staff were so lovely! Just the sweetest, they gave me a really nice room with a nice view as I was staying there for two weeks and when I left one of the super lovely staff helped me bring my bags to my next destination, he didn't have to, it wasn't his job but he just did it because he was a really nice person and great at his job! It really meant something, so thank you! : ) Can't recommend this hotel and their staff enough, a lovely experience! Stay here!!

Cons:

Nothing, 100% recommend!!

2026-05-26 via Nuitee
D
Dimitri couple nl
10
2026-05-26 via Nuitee
C
Carmine solo_traveller au
8
2026-05-26 via Nuitee
C
Christine couple au
9
Comfortable, clean, happy staff would not hesitate to recommend
Pros:

Proximity to QVB, restaurants but out of the main stream area.

Cons:

Nothing

2026-05-25 via Nuitee
D
Dianne solo_traveller au
9
Pros:

We loved the location and the staff were so helpful and friendly

Cons:

The coffee machine in room and the milk in cardboard box

2026-05-25 via Nuitee
J
Jaime Leyds solo_traveller za
8
2026-05-25 via Nuitee
A
Andrew couple au
10
Excellent staff
Pros:

Check in was fast and easy

2026-05-25 via Nuitee
D
Darren couple au
10
2026-05-24 via Nuitee
B
Belinda solo_traveller au
9
cosy little room close to my venue
Pros:

comfy little room

Cons:

I liked it

2026-05-24 via Nuitee
R
Robin couple au
9
Most enjoyable
Pros:

Very central clean

2026-05-24 via Nuitee
J
Jenny solo_traveller au
9
Would happily stay here again
Pros:

Position was perfect and breakfast was bountiful, tasty and plenty of choices

Cons:

I was expecting a small room but not as small as what it was....have never been in a room where you can only access the bed from one side

2026-05-24 via Nuitee
V
Virginia couple au
10
Superb spot to discover Sydney!
Pros:

Small, personal, boutique-feel, yet close to ferry, city, darling harbour precinct.

Cons:

Nothing.

2026-05-24 via Nuitee