Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotels
•
Holiday Inn Express
9.4 (454 reviews)
Lazaro Cardenas 2539 , Tijuana , MX
+52 664 633 8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Delicious breakfast
Cons:
Limited breakfast options
Potential safety concerns

Categories

Cleanliness
9.38
Multiple reviews praised the cleanliness of the property and rooms.
Service
9.85
Staff received consistent positive feedback for friendliness and helpfulness.
Location
9.79
Many reviews highlighted the excellent location in a commercial area and proximity to amenities.
Room Quality
9.34
Rooms described as clean and comfortable.
Amenities
8.87
General amenities were suitable but could be expanded based on individual mentions.
Value for Money
9.13
Guests felt the rates were reasonable for the quality offered.
Food and Beverage
9.08
Breakfast was mentioned positively but some described it as somewhat limited.
Overall Experience
9.75
Overall experiences were very positive with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Accommodation with Convenient Amenities
Enjoy a stay at Holiday Inn Express & Suites - Tijuana Otay featuring a fitness centre, private parking, and a terrace.

Comfortable and Functional Rooms
Some rooms are equipped with a kitchenette including a fridge and microwave for added convenience during your stay.

Delicious Breakfast and Business Area
Start your day with continental or American breakfast options. Guests can also relax at the in-house snack bar or utilize the hotel's business area.

Book now for a delightful stay at Holiday Inn Express & Suites - Tijuana Otay, an IHG Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

9.4
Based on 454 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.13
Food and Beverage: 9.08
Overall Experience: 9.75
G
Garrett • solo_traveller • mx
10
Pros:

Excellent location, comfort, professionalism and staff. Lots of convenient things to do in Plaza Alameda mall next to the hotel.

2026-09-19 • via Nuitee
K
Karina • solo_traveller • us
10
2026-09-19 • via Nuitee
F
Flor E • family_with_children • us
10
Great place to stay when in Tijuana
Pros:

Comfortable bed and good food

2026-09-18 • via Nuitee
L
Laura • solo_traveller • us
10
It’s hard to get to it if you don’t know where you are going but once you know where it is located the location it’s per
Pros:

The location is perfect

Cons:

It’s hard to get to it

2026-09-12 • via Nuitee
A
Alejandro • couple • us
10
2026-09-04 • via Nuitee
A
antonieta • solo_traveller • mx
10
2026-09-03 • via Nuitee
L
Liz • couple • mx
10
Hotel ramen
Pros:

Todo, la ubicación, la vista, la habitación amplia y la ventana enorme, el baño grande, todo cómodo, agradable y el hecho que la plaza esté enfrente, comimos la ramen mas buena del mundo ahí, quiero volver.

2026-08-28 • via Nuitee
F
Fernando • solo_traveller • us
10
Pros:

Exselente dormir como rey

2026-08-23 • via Nuitee
L
Liz • couple • us
10
Very comfortable, excellent staff
Pros:

Perfect location for airport, border, and shopping

Cons:

A little confusing to drive into

2026-08-13 • via Nuitee
M
Maribel • couple • us
10
2026-08-12 • via Nuitee
W
Walter • solo_traveller • us
10
2026-08-11 • via Nuitee
M
Maria Elena • couple • us
10
Pros:

They have very comfortable bed and delicious breakfast

2026-08-10 • via Nuitee
A
Amanda • family_with_children • mx
10
Mejor opcion en Tijuana Cerca de Aeropuerto
Pros:

La ubicacion y la plaza que esta enfrente con muchas buenas opciones de compra.

Cons:

Desayuno pordria ser un poco mas tarde.

2026-08-07 • via Nuitee
M
Martin • solo_traveller • us
10
Great value with lots of perks around the area!
Pros:

We really enjoyed our couple of days at this hotel. There is plenty of shops around the hotel from eateries, coffee shops, a Sears outlet! and a Brazilian steakhouse. Icing on the cake, Caliente casino across the driveway in front of the hotel! Yes, a CASINO! Highly recommend this hotel. Enjoy your travels!

Cons:

No pool

2026-08-03 • via Nuitee
A
Arnold • extended_group • us
10
Great place to stay if ur flying out of Tijuana airport
Pros:

We had a late flight came in around 2am the check in was fast
The hostess was very pleasant and helpful
The room was super clean and spacious

2026-08-02 • via Nuitee
R
Rodolfo • couple • mx
7
2026-07-19 • via Nuitee
R
Ramos • couple • us
10
Regresare pronto.
Pros:

Se localiza en un lugar rodeado de tiendas parques y casino , y al lado un hospital , hay mucha seguridad en toda la area dia y noche , el hotel esta muy limpio , amplio , los trabajadores muy amables y ofrecen un desayuno muy bariable de 6:00 am a 11:00 am , lo recomiendo 100%

Cons:

No tengo ningun desacuerdo todo bien.

2026-07-19 • via Nuitee
M
Miriam • solo_traveller • mx
9
Pros:

La comida

Cons:

No comments

2026-07-13 • via Nuitee
P
Patron • solo_traveller • us
10
2026-07-08 • via Nuitee
N
norma • couple • us
10
2026-07-05 • via Nuitee