Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotels
•
Holiday Inn Express
9.4 (436 reviews)
Lazaro Cardenas 2539 , Tijuana , mx

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Delicious breakfast
Cons:
Limited breakfast options
Potential safety concerns

Categories

Cleanliness
9.38
Multiple reviews praised the cleanliness of the property and rooms.
Service
9.85
Staff received consistent positive feedback for friendliness and helpfulness.
Location
9.79
Many reviews highlighted the excellent location in a commercial area and proximity to amenities.
Room Quality
9.34
Rooms described as clean and comfortable.
Amenities
8.87
General amenities were suitable but could be expanded based on individual mentions.
Value for Money
9.13
Guests felt the rates were reasonable for the quality offered.
Food and Beverage
9.08
Breakfast was mentioned positively but some described it as somewhat limited.
Overall Experience
9.75
Overall experiences were very positive with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Accommodation with Convenient Amenities
Enjoy a stay at Holiday Inn Express & Suites - Tijuana Otay featuring a fitness centre, private parking, and a terrace.

Comfortable and Functional Rooms
Some rooms are equipped with a kitchenette including a fridge and microwave for added convenience during your stay.

Delicious Breakfast and Business Area
Start your day with continental or American breakfast options. Guests can also relax at the in-house snack bar or utilize the hotel's business area.

Book now for a delightful stay at Holiday Inn Express & Suites - Tijuana Otay, an IHG Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for MXN 430 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 436 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.13
Food and Beverage: 9.08
Overall Experience: 9.75
S
Sanchez • family_with_children • mx
10
2026-06-17 • via Nuitee
G
Giovanni • couple • us
10
Great location, amazing room, friendly staff. Perfect stay
Pros:

Everything, it was amazing

Cons:

Nothing to report. 10/10

2026-06-08 • via Nuitee
W
Wang qiang • extended_group • cn
8
2026-05-26 • via Nuitee
J
Jorge Em • solo_traveller • mx
10
Pros:

La atención del personal es excelente, no cabe duda que donde las personas tienen vocación de ayuda, todo será impecable

Cons:

No podría mencionar algo , quizás que faltan más cosas en el gym

2026-05-17 • via Nuitee
R
Ryan • family_with_children • mx
10
2026-05-08 • via Nuitee
M
Miguel Eduardo Suarez Parra • solo_traveller • mx
10
Pros:

Todo exelente

Cons:

Todo estaba bien

2026-05-01 • via Nuitee
A
Alejandro • couple • us
10
2026-04-27 • via Nuitee
M
Mario • solo_traveller • us
10
Pros:

Overall service and clienliness

Cons:

Everything was excellent

2026-04-26 • via Nuitee
C
CGE • solo_traveller • ae
10
Bien
Pros:

Desayuno

Cons:

Más iluminación en los pasillos de las habitaciones

2026-04-15 • via Nuitee
M
Martinez • solo_traveller • us
10
Great experience and Cynthia who worked at breakfast was so kind and helpful.
Pros:

Very clean and comfortable.

Cons:

N/A

2026-04-13 • via Nuitee
L
lorena • family_with_children • mx
10
2026-04-13 • via Nuitee
• solo_traveller • mx
9
2026-04-10 • via Nuitee
G
guowei • family_with_children • mx
7
2026-04-08 • via Nuitee
M
marin • solo_traveller • us
10
Pros:

Buena ubicacion

Cons:

10 d10

2026-04-04 • via Nuitee
G
guowei • family_with_children • mx
8
2026-03-31 • via Nuitee
A
Alan • family_with_children • mx
10
Buena opción.
Pros:

Buena ubicación frente a una plaza llena de restaurantes. A 12 minutos del Aeropuerto. Limpio y el guardia de seguridad muy amable!

2026-03-23 • via Nuitee
A
Alejandro • family_with_children • mx
9
2026-03-23 • via Nuitee
C
Carlos • couple • us
10
2026-03-22 • via Nuitee
E
edith • solo_traveller • mx
10
2026-03-15 • via Nuitee
K
Karina • family_with_children • mx
10
2026-03-13 • via Nuitee