Viswa Residency by Azalea

Hotels
8 (495 reviews)
Plot No:162,165, Karpaga Nagar, 9th Street, K.pudur, Madurai-625007 , Madurai , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Courteous, helpful and caring staff
Clean, well-maintained rooms
Good/varied breakfast
Quiet, peaceful environment suitable for families/couples
Friendly room attendants
Cons:
Perceived poor value for money; complaints about overcharging for bottled water
No secure/closed parking (street parking only)
Occasional operational issues: booking cancellations and poor communication about extra charges
Some cleanliness incidents (oily floors, room not cleaned) and minor nuisances (mosquitoes, spotty Wi‑Fi)

Categories

Cleanliness
8.6
Multiple reviewers note rooms are neat, clean and well maintained; a few report issues (oily/slippery floors, a room not cleaned for 2 days) but overall cleanliness is seen as a strength.
Service
8.9
Staff repeatedly described as courteous, caring, helpful and dedicated; isolated negative incidents (booking cancelled, poor communication about charges) lower this slightly but service is frequently praised.
Location
8.2
Several guests praised the location as great/quiet and suitable for families; one comment notes it is a bit distant from city centre and one reviewer wanted better location/wifi.
Room Quality
8
Rooms reported as comfortable with good furniture and bathrooms by many; some guests found rooms small or had bathroom complaints, giving an overall average room quality.
Amenities
7.3
Breakfast and basic amenities are praised, but multiple cons: no closed car parking (street parking only), charged for water (disputes over bottles and pricing), spotty Wi‑Fi and occasional mosquitos.
Value for Money
6.4
Several explicit complaints about poor value: guests felt rooms were overpriced for size/facilities and charged unfairly for water/bottles sold above MRP, leading to a notably negative sentiment here.
Food and Beverage
8.6
Breakfast repeatedly described as amazing/very good/varied; nearby vegetarian restaurant also noted positively, so F&B is a clear positive in reviews.
Overall Experience
8
Overall sentiment is generally positive (many recommend, call it a good/very good stay) though a minority had serious issues (booking cancellation, overcharges) — net experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 07:50

Property Description

Luxurious Accommodation

Viswa Residency by Azalea offers comfortable 3-star accommodation in Madurai, conveniently located near major attractions like Meenakshi Temple and the Bus Terminus. The air-conditioned rooms with free WiFi and private bathrooms ensure a pleasant stay for guests. Some rooms even feature a balcony for a scenic view.

Convenient Amenities

Guests can take advantage of the shared kitchen, room service, and currency exchange services provided by the hotel. A flat-screen TV in each room and a buffet breakfast add to the convenience and comfort of the stay.

Friendly Service

The multilingual staff, fluent in English and Tamil, are ready to assist guests with local tips and recommendations. Whether it's guidance on exploring the area or assistance with any needs, the team at Viswa Residency ensures a warm and welcoming stay.

To experience comfort and convenience in Madurai, book your stay at Viswa Residency by Azalea today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 495 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.2
Room Quality: 8
Amenities: 7.3
Value for Money: 6.4
Food and Beverage: 8.6
Overall Experience: 8
B
banerjee extended_group in
9
2026-08-11 via Nuitee
N
narayanasamy couple in
10
2026-08-03 via Nuitee
V
Venkat solo_traveller in
10
2026-08-03 via Nuitee
J
JAYAPRAKASH solo_traveller in
8
Pros:

The property was clean and the staff was cooperative.

Cons:

Absence of restaurant

2026-08-03 via Nuitee
S
srikumar extended_group in
7
2026-07-21 via Nuitee
S
Suneesh solo_traveller ae
6
Pros:

Location

Cons:

No proper caf parking

2026-07-05 via Nuitee
S
Savariraj solo_traveller in
8
2026-07-03 via Nuitee
A
A Arun couple in
9
Enjoyed my stay
Pros:

Breakfast was good if lunch was served it would have been better location is v good

Cons:

All was good

2026-06-28 via Nuitee
E
Ettickal couple in
5
Shower area is poor, not a good mirror, I left hotel 1 day before, check in on 24th check out on 27th morning, need a re
Pros:

Interior area, difficult to outsiders to find

Cons:

Nothing special

2026-06-28 via Nuitee
S
subhash solo_traveller in
9
Pros:

The staff are very cooperative, the location is good, very calm & quiet.

Cons:

The bed, they provide spring mattress which I did not find comfortable

2026-06-22 via Nuitee
M
MUGIL ARASI solo_traveller my
6
overall good place for a stay
Pros:

I booked this place at the very last minute, and I'm glad I did. The staff were friendly, welcoming, and helpful throughout my stay. The room was clean, comfortable, and well-maintained, which made for a pleasant experience.

The check-in process was smooth, and despite my last-minute booking, everything was handled professionally. I had a comfortable stay and would definitely consider returning in the future. Thank you to the team for the excellent hospitality.

Cons:

The only downside for me was the mattress. As someone who suffers from severe back pain, I found it a little uncomfortable and it affected my sleep quality. However, I understand that mattress preferences can be subjective and may not be an issue for everyone.

Other than that, the staff were friendly, the room was clean, and I had a pleasant stay overall.

2026-06-14 via Nuitee
I
Ismail solo_traveller bh
7
2026-06-09 via Nuitee
M
Manoj.G.R solo_traveller in
8
2026-05-31 via Nuitee
A
Ajay Kumar solo_traveller in
9
2026-05-30 via Nuitee
S
Samy couple in
8
2026-05-23 via Nuitee
A
Aditya couple in
8
2026-05-20 via Nuitee
V
Varun extended_group in
7
Pros:

Location was great, and the staff was courteous and caring. The room was clean and sufficient for the short stay. But unfortunately felt the room was way too expensive for the room size and the facilities provided. Everything else was great.

Cons:

Value for money, and they have used a lot of oil to clean the floors, which was a bit irritating, and slippery.

2026-05-19 via Nuitee
K
Kumar extended_group in
10
Pros:

Clean and neat rooms with reasonable price enjoyed staying at Madurai Viswa Residency.

2026-05-17 via Nuitee
F
Franklin solo_traveller in
10
Pros:

I liked the staffs, they are really good. The room was neat and clean. The hotel is located in a silent atmosphere. This hotel is good to stay for couples and families. I recommend this hotel and give 5 stars out of 5

2026-05-14 via Nuitee
S
Sree Suthi solo_traveller in
10
Pros:

All staffs good character 🥰

2026-05-04 via Nuitee