Comfort Inn & Suites

Hotels
•
Comfort
8.6 (648 reviews)
355 McNeely Avenue , Carleton Place , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Modern Rooms
Good Location
Quality Breakfast
Cons:
Inconsistent Service
Some Maintenance Needed
Limited Variety in Food

Categories

Cleanliness
8.46
Reviews consistently mention cleanliness and modernity, with some minor issues in maintenance noted.
Service
9.03
Staff praised for being helpful and friendly, though some inconsistencies in service hours were reported.
Location
8.87
Convenient location for various needs, praised for easy access to bike paths and weddings.
Room Quality
8.62
Rooms described as modern and comfortable, contributing to a positive experience.
Amenities
8.55
Amenities like breakfast and a pool are highlighted; however, some amenities need improvement.
Value for Money
8.31
Overall value is considered fair, but some guests note that it feels pricey.
Food and Beverage
8.16
Breakfast mentioned as good but lacking in variety and quality for some guests.
Overall Experience
8.83
Most guests express a positive experience overall with a few minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:28

Property Description

Convenient Location:
Nestled in Carleton Place, Ontario, Comfort Inn & Suites is just a short distance from the Canadian Tire Centre, ensuring easy access to entertainment and events.

Modern Amenities:
Enjoy complimentary WiFi and make use of the business center during your stay. Take a dip in the indoor pool, stay active at the fitness center, and benefit from the convenience of a 24-hour front desk.

Comfortable Accommodations:
Each room at Comfort Inn & Suites comes with a private bathroom, providing guests with the privacy and comfort they need for a relaxing stay.

Experience convenience and comfort at Comfort Inn & Suites - book your stay now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Video

Guest Reviews

8.6
Based on 648 reviews
Cleanliness: 8.46
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.16
Overall Experience: 8.83
M
Marjorie • couple • ca
10
Pros:

Close to family

2026-06-19 • via Nuitee
G
Geraldine • solo_traveller • ie
10
Pros:

Five star hotels don't always have a fridge and microwave, so to have both at the hotel was super. The whole place was also spotless. We were very happy with everything. Thankyou to all at the Comfort Inn..

2026-06-13 • via Nuitee
G
Ginette • extended_group • ca
10
Pros:

New very clean friendly staff

Cons:

Orange juice was watered down

2026-06-11 • via Nuitee
S
Sara • couple • it
7
2026-06-09 • via Nuitee
G
Geneviève • couple • ca
7
2026-06-04 • via Nuitee
C
C.Michael • couple • ca
8
Pros:

Clean and great bed.

2026-06-03 • via Nuitee
J
Jacqueline • couple • ca
9
2026-06-01 • via Nuitee
S
Steve • couple • ca
10
Excellent customer service and friendly staff
Pros:

Location was perfect. Great service and clean rooms

2026-05-25 • via Nuitee
S
Stacy Ann • couple • ca
10
2026-05-22 • via Nuitee
B
Bramble • solo_traveller • ca
7
2026-05-17 • via Nuitee
B
Bernadine • couple • ca
8
Enjoy my stay at this hotel.
Pros:

Love its location to and from highway and because restaurant and casino can be accessed without going outside.

Cons:

Food at restaurant could be improved.

2026-05-14 • via Nuitee
G
Graham • couple • gb
9
OVernight whilst travelling met expectations
Pros:

Easy to find near amenities Parking all round

Cons:

Nothing

2026-05-14 • via Nuitee
A
angelica • solo_traveller • ca
10
Value > Price ♡
Pros:

The room was so nice, the whole place was so clean, breakfast was great, water pressure was great, bed was so comfortable. The pool was cute. Really a fantastic hotel.

2026-05-13 • via Nuitee
C
Chantal • couple • ca
9
2026-05-11 • via Nuitee
S
Sergey • couple • ca
8
2026-05-08 • via Nuitee
T
Tracy • solo_traveller • ca
10
Great value in Carlton Place
Pros:

We had a fast check in (yeah!) and the breakfast buffet was very good and well tended. The gym was immaculate and the pool looked like it was also very clean. I'd stay here again and feel this is a very good choice for families.

Cons:

Very thin walls / floors so we heard a lot of our neighbours, etc. If you're a light sleeper, I'd recommend trying for a room at the end to cut down on the amount of neighbours you'd have.

2026-05-03 • via Nuitee
D
Danny • solo_traveller • ca
10
Pros:

Pleasant staff and helpful.

Cons:

Hockey team in floor above.

2026-05-03 • via Nuitee
T
Tony • couple • ca
7
C’était bien
Pros:

Tranquille

Cons:

Rien

2026-05-01 • via Nuitee
R
Rick • solo_traveller • ca
10
Enjoyable
Pros:

Location

Cons:

N/A

2026-04-27 • via Nuitee
J
Jeffrey • couple • ca
7
Not bad…disrupted sleep
Pros:

Very nice place. Had a VERY noisy neighbour most of the night. Two times someone came up but no resolution. Should have called the police.

2026-04-26 • via Nuitee