Dorsett Gold Coast

Hotels
Dorsett Hotels & Resorts
8.6 (10215 reviews)
5 The Darling Avenue , Gold Coast , au

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Inconsistent cleanliness
Overpriced
Chaotic breakfast process

Categories

Cleanliness
7.85
Several reviews highlighted cleanliness issues, including hairs on the wall and a piece of glass on the carpet.
Service
9.45
Most reviews praised the staff, with special mentions for friendly interactions and an early check-in.
Location
9.65
Positive comments on the location being perfect for shows and attractions.
Room Quality
8.65
Rooms were noted as clean but had issues with comfort and accessibility in certain types.
Amenities
8.15
Concerns about the pool access and lack of signage, though some amenities were appreciated.
Value for Money
7.65
Several guests felt the hotel was overpriced considering their experiences.
Food and Beverage
8.15
Breakfast experience noted as chaotic; the buffet was described as average.
Overall Experience
9.25
Despite several drawbacks, many expressed a desire to return due to positive staff interactions and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:39

Property Description

Luxurious Amenities
Dorsett Gold Coast offers an outdoor swimming pool, bar, and garden for guests to unwind and relax. The 24-hour front desk, room service, and free WiFi ensure a comfortable stay.

Comfortable Guest Rooms
Each room at Dorsett Gold Coast features a seating area, flat-screen TV, air conditioning, and a private bathroom. The perfect blend of comfort and convenience.

Convenient Location
Located near popular attractions like The Star Gold Coast and Pacific Fair Shopping Centre, Dorsett Gold Coast is the ideal choice for travelers. Don't miss the chance to experience the best of Gold Coast!

Book your stay at Dorsett Gold Coast now for an unforgettable experience!

Important information:

Please note that there is a 1.5% charge when you pay with credit card', as our Merchant Service Fee is increasing to 1.5%. Thanks.

The hotel does not accept cash as a method of payment for accommodations and room incidental charges at this stage.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.6
Based on 10215 reviews
Cleanliness: 7.85
Service: 9.45
Location: 9.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 9.25
A
Amelia couple au
7
2026-06-20 via Nuitee
J
Julie couple au
10
Great location. Beautiful hotel. We will be back
Pros:

Great location. Swimming pool was awesome

Cons:

N/A

2026-06-20 via Nuitee
S
Sandy extended_group nz
8
2026-06-20 via Nuitee
A
Abi solo_traveller au
10
2026-06-20 via Nuitee
D
Denny couple ae
10
2026-06-20 via Nuitee
L
Lee solo_traveller au
10
Perfect for a big if luxury without a ridiculous price tag
Pros:

Beautiful - I upgraded to take advantage of the executive suite lounge and really enjoyed the canapés and breakfast on offer a fabulous view from level 19 and lots to select from. It was raining and just a lovely spot to sit with my book and watch the day turn to night -felt very cozy

Cons:

The car parking signs were so small it was hard to see the tiny signs to access the best levels to park on for Dorsett Hotel - I kept over shooting them and having to back up especially not great exit signs! Make them bigger and brighter

2026-06-19 via Nuitee
V
vanita couple au
10
Exceptional stay. Loved the room. Excellent staff
Pros:

We stayed in a Standard King room. Excellent view over the pool. Comfy bed. Big bathroom. Exceptionally clean.
Every staff member we encountered provided friendly, excellent service.

2026-06-19 via Nuitee
P
Pound couple au
8
2026-06-18 via Nuitee
J
Jacque solo_traveller au
7
2026-06-18 via Nuitee
L
Lisa couple au
10
2026-06-18 via Nuitee
K
Kevin solo_traveller au
8
2026-06-18 via Nuitee
I
Iulita solo_traveller gb
8
2026-06-17 via Nuitee
K
KC solo_traveller au
7
Pros:

Right next to the casino yay!
You can see into the next building's rooms.
Cool little balcony and you can still smoke. Which is now a dying perk in gold coast hotels.

Cons:

You can see into the next building's rooms!

We got locked out of our room at 2am and the staff wouldn't let us in because our id was in the room!! They eventually did but it was like pulling teeth and they didn't seem to understand our situation too well. It was because at check in the young girl forgot to reprogram our key cards which is a bit useless. There were no drawers in the bedside tables and listed places to keep personal items out of site.

2026-06-17 via Nuitee
S
Susan couple au
8
2026-06-17 via Nuitee
R
Rocio couple au
9
2026-06-17 via Nuitee
D
Debbie couple au
8
2026-06-16 via Nuitee
C
Cain couple au
8
2026-06-16 via Nuitee
A
Aaron couple de
10
2026-06-16 via Nuitee
T
Troy solo_traveller au
10
2026-06-16 via Nuitee
J
Jack solo_traveller au
6
Pros:

The location

Cons:

No toilet brush
Pillows were all one size (to big)

2026-06-15 via Nuitee