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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Facilities for disabled guests
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Outdoor pool
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Outdoor pool - seasonal
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Shuttle service
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
Review Highlights
Categories
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Property Description
Convenient Location
Home2 Suites By Hilton Kenner New Orleans Arpt is strategically situated near major attractions like Esplanade Mall Shopping Center and Pontchartrain Convention Center, offering easy access to the best of Kenner.
Modern Amenities
Experience comfort in every room with air conditioning and a TV provided in each accommodation. Enjoy the convenience of free private parking and make use of the complimentary airport shuttle service for a stress-free stay.
Exceptional Service
With a 24-hour front desk fluent in English and Spanish, guests can expect top-notch service and assistance at any time during their visit.
Book your stay at Home2 Suites By Hilton Kenner New Orleans Arpt for a seamless blend of convenience and comfort during your trip to Kenner.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
location was good. cleanliness was good
Shower had little to no water pressure, not acceptable.
had a 4 day stay and linen was not changed, not acceptable
Last minute reservation late at night and check in was a breeze. The night clerk gave my son and I free bottles of water and him a little treat it was so nice after a long day of travel. The room was spotless and the bed was comfy (the sheets are super soft and amazing). The parking was terrible but there was a ball team staying there so I think that's why there were so many cars but not too worried about that. Great location to the airport only took us 3 minutes to get there. The breakfast was very good and a ton of options. I will definitely make this my go-to spot when needing a place close to the airport again.
This was my first time here I usually stay at comfort inn , but never again this is my new favorite omg this is room was worth every dollar , the clerk was so warm and inviting ,I slept like a baby every thing was perfect I rarely it 5 stars hands down
There was absolutely nothing I didn’t like
The breakfast was about the only good thing here even though some of the food was stale.
The lady at check in was very rude. Extra charges were added to our price at check in and when I asked about these charges I was told they were parking fees and for accidents if there were any during our stay. When I informed her these charges weren't mentioned anywhere when I booked the room, her response was "pay them or park somewhere else". She said I would get the accidental charges back minus all parking fees. Then we get to the room. For the most part, the room was clean. The TV was broke and kept cutting in and out with sound and making weird noises every 2 minutes. The beds were uncomfortable and the pillows were so flat it was like they were non existent. We only were given 3 towels and 3 rags for a family of 5. They only clean the room before you get there and after you leave (we were there for 2 days). This location was a horrible stay with rude staff and broken down amenities. The rates were higher as well. I will not be back to this location.
Better than most expensive hotels I've stayed at. Every detail was considered from the extensive continental breakfast with nice seating, free laundry machines with single-use detergent you could easily buy at the mini convenience store that is part of the front desk, very decent gym with towels and stocked wet wipes, awesome huge hotel room with a kitchenette, to the privacy curtain that divided the "living room" area from the "bedroom" area, plus a cute outdoor pool area.
Neighborhood doesn't have much going on, but the whole point is to be near the airport for most guests, and it was about a two minute drive to the airport.
Nothing to complain about, everything ran smoothly and staff wss frendly.
Only thing i didnt like is when i booked and called i asked for a late check out and was quoted , i could check out around 1pm and that would be okay and if later talk to the desk when i arrived. When i arrived it was a completely different situation. They said noon would be the latest and they could do that, so i said okay lets do that. The next morning when i was leaving for my procedure luckily i checked a gaon because nothing had been done. I managed to get back early and was out by 11. But all in all it was super and i maybe stayong there for more of my procedures.
Room and staff was great
Parking and restaurants
Très mauvais expérience tarifaire : la personne au comptoir a ajouté sur la chambre la nourriture que nous avons acheté à la réception alors que nous l avons réglée en CB. Piré nous étions 3 à faire des cb pour des paiements séparés et au final, comme c était ma carte qui a servi à régler la chambre, je me retrouve avec également le montant des deux autres paiements réalisés par mes amis. Au final, on parle d une somme de 78 euros débitées en plus.
Nice hotel
Nothing
Clean, very comfortable and close to the airport
Great new clean location. Only 3
Minutes from the airport
Pillows were too flat and empty
Continental breakfast was great. Access through the hotel was good as I had my elderly grandparents.
Not enough handicap accessible rooms with tubs.
Facilities and shuttle
Nothing
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