Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Poor food quality
Limited amenities

Categories

Cleanliness
7.91
Several reviews noted issues with room cleanliness and maintenance, including stained sheets and unclean food.
Service
9.38
Overall, guests praised the staff for being attentive and friendly.
Location
8.92
Positive comments about the location's proximity to attractions and beautiful views.
Room Quality
7.87
Mixed reviews regarding the condition of the rooms, with mentions of outdated furnishings.
Amenities
7.9
Limited amenities mentioned, with some guests expressing disappointment over the lack of entertainment options.
Value for Money
8.36
Reviews reflect a reasonable value considering the location and overall experience.
Food and Beverage
7.41
Negative experiences with food quality noted in multiple reviews.
Overall Experience
8.68
A mix of positive and negative experiences, but generally enjoyable with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 11:26

Property Description

Mountain Views from Every Room
Enjoy breathtaking mountain views from the comfort of your room at Soy Local Guatape. Each room features a private patio overlooking the stunning landscape, providing a serene retreat for our guests.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, offering American, Argentinian, and Cajun Creole dishes. Vegetarian options are also available upon request, ensuring there's something to satisfy every palate.

Exciting Recreational Activities
Unwind with a game of billiards, table tennis, or darts at our hotel. For adventure enthusiasts, skiing in the nearby area is a popular choice, promising an exhilarating experience for all.

Experience the beauty of Guatapé at Soy Local Guatape - book your stay now for an unforgettable getaway!

Important information:

Please note that pets must be kept on a lead while in public areas of the property.

Please note that a maximum of one pet per room is allowed.

Please note that pets are not permitted in public areas of the property.

Please note that dog breeds classified as potentially dangerous, as well as their crossbreeds, must wear a muzzle at all times while on the property.

TERMS AND CONDITIONS
At Soy Local, we understand that pets are part of the family, so we are happy to welcome them as special guests at most of our locations. We want their stay to be pleasant, ensuring the comfort and safety of everyone.

📍 Important:
For environmental conservation reasons, pets are not allowed at our Soy Local Islawa and Soy Local Barú locations. Being located on an island, we are committed to protecting the local flora and fauna, ensuring the balance of the ecosystem. We appreciate your understanding and support in this important mission.

Thank you for choosing us and trusting us for an unforgettable experience with your four-legged companion. 🐾✨

🐶🐱 At our other locations, we love welcoming your pets! To ensure a harmonious coexistence, please keep the following rules in mind:

Access and Stay
Pets are only allowed in designated areas.

Pets must be under constant supervision by their owners and cannot be left unattended in guest rooms or common areas.
Behavior and Control
Owners are responsible for ensuring their pets do not disturb other guests with noise, aggressive behavior, or similar issues.
Pets must be kept on a leash at all times in the hotel's common areas.
Hygiene and Cleanliness
Please pick up after your pet immediately and dispose of waste in the designated areas.
Pets are not allowed on beds, sofas, or other furniture.
Size and Quantity
For space and safety reasons, only small or medium-sized pets are accepted, unless previously authorized by the hotel.
A maximum of one pet per room is allowed, except in authorized exceptions.
Owner Responsibility
Owners are responsible for any damage or additional cleaning required due to their pet's presence.
Restricted Areas
For health and safety reasons, pets are not allowed in areas such as the restaurant, pool, or spa. Documentation and Health
It is mandatory to present your pet's up-to-date vaccination record at check-in.
Fines
🛏️ Special cleaning of linens – If it is evident that the pet has been on the bed or sofas. COP $100,000
🧼 Deep cleaning of carpets – In case of feces or urine. COP $200,000
❌ Total damage to linens due to tears – If the bedding is irreparably damaged. COP $400,000

Important Notes

If any rule is violated or if the presence of the pet causes serious disturbances, the hotel reserves the right to request the removal of the pet from the premises, without refunding the amount paid for its stay.

We love that you share your stay with your four-legged companion and we work to make your experience special. Thank you for helping us maintain a comfortable environment for all our guests. 🐾😊🐶🐱

Muzzle Required for Potentially Dangerous Breeds 🐶

To ensure the safety and comfort of all our guests, we comply with current regulations in Colombia. Therefore, we inform you that dog breeds classified as potentially dangerous, and their mixes, must wear a muzzle at all times within our facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2696 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.68
J
Julian • couple • co
9
2026-10-16 • via Nuitee
G
Giovanni • extended_group • co
9
2026-10-14 • via Nuitee
S
Sebastian • family_with_children • co
1
Pros:

La piscina era ia no había piscina

Cons:

Nada me gustó

2026-10-14 • via Nuitee
D
Deimer • couple • co
10
2026-10-14 • via Nuitee
V
Viviana • couple • co
7
Pros:

Las instalaciones son cómodas y están en buen estado, agua caliente siempre es un plus.

Cons:

Servicio de restaurante muy demorado y un recepcionista un poco odioso.

2026-10-13 • via Nuitee
L
Luz Gabriela • extended_group • co
9
Hotel lindo, cómodo y con un clima espectacular
Pros:

El hotel es muy lindo, cómodo , tiene buena vista hay más actividades que hacer, se puede hacer kayak, paseo en moto acuática. La comida es muy rica. Lo malo es que la entrada al hotel está alejada, la vía malita es destapada y con bastante piedras

Cons:

La entrada porque el camino está un poco malo

2026-10-13 • via Nuitee
A
Ana Carolina • family_with_children • co
8
2026-10-13 • via Nuitee
F
Fernando • family_with_children • co
10
2026-10-13 • via Nuitee
L
Lozano • family_with_children • us
9
2026-10-13 • via Nuitee
J
Jenifer • solo_traveller • co
9
Pros:

las vistas, la tranquilidad y lo campestre.

Cons:

la chica de primer inicio algo fría, pues con todo respeto la atención al cliente es difícil, pero la disposición para ayudar a los huéspedes debe ser genuina y si la persona viene por primera vez es normal que tenga muchas dudas a responder, del resto todos hermosos y todo espectacular!

2026-10-12 • via Nuitee
C
Cristian • family_with_children • co
8
2026-10-12 • via Nuitee
M
Matteo • couple • co
8
2026-10-12 • via Nuitee
J
Jucarora • solo_traveller • co
9
Pros:

Lo están adecuando

Cons:

Pueden mejorar el desayuno

2026-10-12 • via Nuitee
S
SANCHEZ GONZALEZ • family_with_children • co
10
reconfortante
Pros:

La ubiccaión y la atención, muy buenas.

Cons:

pueden mejorar el dayuino, huevos crudos y bajos en sal.

2026-10-12 • via Nuitee
S
Santiago • couple • co
9
2026-10-11 • via Nuitee
Y
yenny • solo_traveller • co
6
Falta equipamiento en las cabañas
Pros:

Zonas comunes

Cons:

La cabaña 2 se reporto novedad con el televisor y no se solucionó, la cocina de la cabaña no estaba equipada.
- sarten sin mango
- cubiertos sin cucharas
- ollas sin tapas

2026-10-11 • via Nuitee
V
Valderrama Cañón • couple • co
8
Buena
Pros:

Las instalaciones

Cons:

La vía de acceso

2026-10-10 • via Nuitee
L
LAURIS • solo_traveller • co
9
Pros:

El desayuno, delicioso y la limpieza

Cons:

Están construyendo una piscina y ps por ende no se lograba apreciar bien desde la zona social la represa, pero creo que eso más adelante mejorará

2026-10-10 • via Nuitee
M
Malorys • family_with_children • co
9
buena
Pros:

el trato excelente personal

Cons:

los colchones son demasiado blandos creo que muy viejitos

2026-10-10 • via Nuitee
M
Mauricio • family_with_children • co
10
2026-10-10 • via Nuitee