Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Guest-first attitude
Staff named positively (Suchit, Ayan, Barnali, Gautam)
Supportive environment / personal growth
Cons:
Breakfast very basic / limited choices
Perceived poor value for money
Only one bath towel; no hand/face towels
No body lotion in room
Seepage reported in room
No iron board in room

Categories

Cleanliness
8.2
Not mentioned in reviews; standard quality for this hotel tier.
Service
10
Strong positive sentiment: staff described as friendly, helpful and courteous; special mentions of GM Suchit, Ayan, Barnali and Gautam indicate excellent service.
Location
8.2
Not mentioned in reviews; standard quality for this hotel tier.
Room Quality
8
Mixed: reported issues such as seepage in room and limited towels (only one bath towel) and no iron board; otherwise rooms appear acceptable.
Amenities
7.5
Negative notes on missing in-room items: no hand/face towels, no body lotion, and no iron board, indicating weaker amenity provision.
Value for Money
6.8
Negative sentiment: guest felt tariff did not represent value for money.
Food and Beverage
6.9
Negative: breakfast described as very basic with limited choice.
Overall Experience
10
Generally positive overall: guests praise the hotel for prioritizing guests and personal growth; second review indicates it could be a nice choice with improvements, so overall sentiment is favorable with caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 22:40

Property Description

Luxurious Accommodation
Hotel Polo Towers Agartala offers 5-star accommodation with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom, ensuring a comfortable stay for guests.

Dining Options
Guests can indulge in a variety of cuisines at the on-site restaurant, which serves American, Chinese, and Indian dishes. Halal and kosher options are also available, catering to diverse palates.

Recreational Facilities
Enjoy a relaxing stay with access to an outdoor swimming pool, fitness centre, and a garden at Hotel Polo Towers Agartala. Perfect for unwinding after a day of exploring Clouded Leopard National Park.

Book your stay now at Hotel Polo Towers Agartala and experience luxury and comfort in Agartala!

Important information:

Christmas Gala Dinner (25th Dec) with a glass of wine or 60 ML (IMFL House brands only) - Rs.1999 plus 5% Service Charge + 18% GST. = Rs.2478/- AI 100% Advance needs to be collected (mandatory gala dinner charges per person).

New Year Eve Gala Dinner (31st Dec) with one glass of wine or 60ML (IMFL House Brand only)- Rs.1999 plus 5% Service Charge + 18% GST. = Rs.2478/- AI 100% Advance needs to be collected (mandatory gala dinner charges per person).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.2
Based on 260 reviews
Cleanliness: 8.2
Service: 10
Location: 8.2
Room Quality: 8
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 6.9
Overall Experience: 10
R
Rajdeep • couple • in
10
2026-09-19 • via Nuitee
M
Medha lila • couple • in
10
We really appreciate the help and support from Ms Barnali Dhar, Sri Snehamoyee ghosh and Sr Ayan Ji who made my stay com
Pros:

I liked everything about the property

Cons:

Y was it not opened before.

2026-09-15 • via Nuitee
S
SURAJIT SEN • solo_traveller • in
10
Pros:

Barnali Uma is very good and exceptional service with good food good room .

2026-09-11 • via Nuitee
U
umor • solo_traveller • gb
10
2026-09-03 • via Nuitee
B
Biswajit • family_with_children • in
10
It was nice to stay here. Excellent food and nice ambiance…
2026-09-03 • via Nuitee
B
Bellala • solo_traveller • in
10
Best place to stay
Pros:

Food hospitality service is excellent ,specifically barnali

2026-08-31 • via Nuitee
S
Santosh • solo_traveller • in
10
Pros:

I have visited agartala ,& stay at Hotel Polo . It is well connected to airport as well as city.
It's remarkable, fill of excellence in hospitality. Eac & every staff is very polite.,humble, keep to help.
Also I personally met with cook ,he was marvellous and skillfully proficiency in making numerous delighted & tasy food.
You will feel as home vibe and most luxurious ambience in this hotel.
As a commuter ,I personally insist you to stay in this hotel to feel the luxurious vibe with you if visit Agartala (Tripura).

Cons:

Nothing adverse, it was remarkable

2026-08-25 • via Nuitee
N
neeraj • couple • in
9
Value for money
Pros:

Clean
Reasonably priced
Good & hygienic food
Great spread for breakfast

Cons:

The Ac was noisy but on informing they changed our room which was really nice of them

2026-08-20 • via Nuitee
R
Rupak • solo_traveller • bd
8
It was a good one.
Pros:

BF was good and like the cocktail prepared by bartender Mithun.

Cons:

Lift was not working properly and causing discomfort to the guests.

2026-08-15 • via Nuitee
R
Rajon Chanda Gosh • solo_traveller • in
10
Pros:

very good stay, good food ambience and appreciate Ms Barnali from guest relations

Cons:

Behaviour of barnali

2026-08-13 • via Nuitee
M
monique • solo_traveller • fr
7
Cons:

the ac didn't function last time i stayed. it was quite uncomfortable during dining time.

2026-08-13 • via Nuitee
M
MD.BADRUL ALAM • solo_traveller • bd
9
2026-08-06 • via Nuitee
D
Debnath • solo_traveller • in
10
Pros:

I really like the polo hotel cause it's gives me a new way of life, it teach me how to be a good person it teach me how to talk to a person, how to treat a person. This hotel helps to to grow my self by giving verious lessons.. Always guest is 1st priority here which is really lovely point here. Stuffs are friendly and helpful always..

2026-08-04 • via Nuitee
K
Kan • solo_traveller • in
10
2026-07-20 • via Nuitee
B
Bidyut • solo_traveller • in
1
2026-07-17 • via Nuitee
P
PROSENJIT • solo_traveller • in
5
With improvement in few areas, this hotel could be a nice choice.
Pros:

Hotel employees were very good, helpful and courteous. Special mention about Suchit (GM), Ayan & Barnali from F&B and Gautam from F. O.

Cons:

Breakfast was very basic. There was not much choice. In comparison to roof tariff , doesn’t mean value for money. There is only one bath towel. No hand and face towel. No body lotion. There is seepage in room. There is no iron board at room.

2026-07-11 • via Nuitee
T
Ta • solo_traveller • in
9
Lovely stay.
2026-07-04 • via Nuitee
P
Pijush Kanti • couple • in
9
2026-07-01 • via Nuitee
G
Gangwal • solo_traveller • in
10
2026-05-06 • via Nuitee
V
Verma • solo_traveller • in
10
2026-04-29 • via Nuitee