Heritage Collection on Boat Quay - Quayside Wing - Mobile App Check-In

Hotels
8.9 (3295 reviews)
76 Boat Quay , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Well-equipped rooms
Cons:
Noisy street
Issues with check-in process

Categories

Cleanliness
8.85
The cleanliness of common areas and rooms is undeniable, although some noise issues were reported.
Service
9.35
The staff, particularly Vannie, Edmar, and Maica, were consistently mentioned as helpful and responsive.
Location
9.35
The location is fantastic, very accessible and close to places of interest.
Room Quality
8.35
Rooms contained necessary amenities, but some mentioned issues with bed size.
Amenities
8.35
Facilities available include a washing machine and fridge, though some guests noted the need for self-service.
Value for Money
8.85
The hotel offers good value considering its location and service despite some mixed experiences.
Food and Beverage
8.85
Food options were generally available nearby, though not specifically mentioned in reviews.
Overall Experience
9.25
Overall, guests reported a very satisfactory stay, marred slightly by the check-in process.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:26

Property Description

Prime Location in Central Singapore
Situated in the heart of Singapore, Heritage Collection on Boat Quay - Quayside Wing offers modern accommodation just steps away from major attractions like Singapore City Gallery and Raffles City.

Well-Equipped and Sustainable
Experience comfort and convenience with air-conditioned units featuring a kitchenette, flat-screen TV, and private bathroom. Selected units offer a balcony with stunning river views, perfect for relaxation.

Nearby Cultural Landmarks and Transportation
Explore the rich heritage of Singapore with attractions like Sri Mariamman Temple and Asian Civilisations Museum within walking distance. With City Hall MRT Station nearby, getting around the city is a breeze.

Book your stay at Heritage Collection on Boat Quay - Quayside Wing for a memorable and convenient experience in Singapore.

Important information:

Please be informed that only Passport ID is accepted for guest check-in.

Other forms of identification are not valid. Special requests are subject to availability and may incur extra charges.

There is no elevator at the property. Rooms are located on the 2nd and 3rd floors and may not be suitable for guests with mobility concerns.

Heritage Collection on Boat Quay (Quayside Wing) is located along the lively Boat Quay area, close to many restaurants, bars, and nightlife spots.

All rooms are equipped with double-glazed windows to help reduce street noise. However, some noise may still be present, especially during bar operating hours.

Guests who are highly sensitive to noise may wish to consider this before booking. We highly recommend securing travel insurance at the time of booking.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties. Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show".

In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3295 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
A
Ali solo_traveller tr
10
comfortable and extremely convenient
Pros:

The location was excellent and the property perfectly matched what I needed during my stay in Singapore. Having washing and drying machines both inside the room area and in the corridor was incredibly convenient. Everything was very clean, the bed was comfortable and I slept really well despite the lively surroundings outside. The responses from the staff were always very fast and helpful. I also loved being surrounded by dozens of restaurants and cafes right outside the door, while still being able to walk easily to many major spots around the city. The hotel itself had a very original and modern design language, and controlling the lights, curtains, air conditioning and TV from the iPad was a great touch. The Chromecast-compatible TV made the stay even more comfortable. Special thanks to Shannen, Edmar & Trisha for their kindness and professionalism throughout the stay.

Cons:

Honestly, nothing significant. The stay was smooth and very enjoyable overall.

2026-05-23 via Nuitee
Y
Yuliia couple ua
10
Дуже рекомендую як зручне місце для відпочинку
Pros:

Дуже чисті та нові номери, мега зручне ліжко та подушки, які ми оцінили після довгої прогулянки містом. Дуже хороша локація, через набережну до Маріна бей та Парку дерев комфортно неспішно пройти пішки. Дякую дуже персоналу, допомогли підняти багаж, по запиту принесли перехідник для европейської зарядки. Trisha, Shannen та Edmar весь час були на зв’язку та допомагали з кожним запитом дуже швидко. Локація, готель, менеджери - просто топ.

2026-05-22 via Nuitee
S
Steve solo_traveller in
9
Clean and comfortable stay in a wonderful location!
Pros:

Very convenient location, very clean and comfortable.

2026-05-22 via Nuitee
O
Orlando couple mx
10
Great place at a good price
Pros:

It’s a great location. The check in process is easy and Shannen, Edmar and Trisha were available to help any time.

Cons:

The room was slightly different from the pictures on booking, I didn’t notice until later but didn’t complain as it was still comfortable. One night, a fire alarm went off and woke up everyone, it turned out to be false alarm. Luckily I was still awake.

2026-05-21 via Nuitee
D
Daniela couple de
10
Pros:

Die Lage ist super! Die Unterkunft sehr sauber und es ist alles vorhanden was man braucht. Besonders toll war die eigene Waschmaschine mit Trockner in unserem Zimmer! Das Personal war durchweg freundlich und hilfsbereit. Edmar & Trisha aber ganz besonders Shannen. Die uns super unterstützt hat und extrem freundlich und höflich war! Danke Shannen!

2026-05-21 via Nuitee
C
Camila couple gb
10
Amazing
Pros:

My stay was excellent from beginning to end, but I would especially like to highlight the service and responsiveness of the staff, both online and in person especially Shannen, Edmar, and Trisha.

Edmar was the person I had the most contact with during my stay, and he was always extremely friendly, efficient, polite, and genuinely willing to help and solve any situation. He carried my luggage several times and was always very kind and attentive. It truly made a difference in my experience.

The location is also perfect. You can do many things on foot, easily visit several tourist attractions, and enjoy great nearby restaurants and bars, including local food options.
Thay

Honestly, I 100% recommend this place. It was a wonderful experience, and I felt very welcomed throughout my entire stay.

Cons:

The stairs were a bit steep, but that wasn't a problem because Edmar always helped me with my bags.

2026-05-21 via Nuitee
G
Graciela couple es
7
Great days in Singapur!
Pros:

It’s really clean and easy to access vía online. Location is really good and laundry.

Cons:

The rooms are tiny and without windows, but it is not bad, the rooms are comfortable.

2026-05-20 via Nuitee
S
Suki solo_traveller au
10
Pros:

The hotel room was like a Japanese tiny house. I absolutely loved it. Although it was small the storage was maximised

Cons:

It was in a noisy area. I was warned about this so I didn't rate down, but just want other travels to be aware it is a lot. I used ear buds to minimise the noise but on the weekends they were ineffective.

2026-05-20 via Nuitee
D
demailly solo_traveller fr
10
Pros:

The help and kindness of Shannen

2026-05-20 via Nuitee
A
Alva extended_group se
10
Shannen, Edmar and Trisha took super well care of us and answered all of our questions fast and clear. We are super happ
2026-05-20 via Nuitee
E
Eshaat couple gb
10
Clean, modern and accommodating
Pros:

Very clean hotel, they provided us with laundry powder, a good sized fridge freezer, hair dryer and TV. Very pleased with the stay and the staff were very accommodating. Especially Shannen, Edmar and Trisha! Would definitely recommend anyone to stay here!

2026-05-18 via Nuitee
A
Alexander solo_traveller fr
9
Great location
Pros:

The welcome team was great, a special thanks to Shannen, Edmar & Trisha for their support!

The location was also perfect, close to everything

Cons:

The room was clean, but the fact of not having windows was still complicated. It was not a surprise (it was clearly stated on the booking page), but it was still rather difficult to live in.

2026-05-18 via Nuitee
N
Nguyen couple vn
9
Great
Pros:

Location

Cons:

Nothing

2026-05-18 via Nuitee
M
Martin couple th
7
Good price, terrible location
Pros:

Check in, when you did the whole registration process is easy, the staff is very nice, good to have laundry there

Cons:

Location, too loud, right in Clarke Quay, rooms are too small, bathroom tiny, hair dryer has no power, curtains not blocking out all the light

2026-05-18 via Nuitee
J
Jason couple gb
10
Loved my stay and will definitely stay again 😊
Pros:

Great location

Cons:

Rooms where very clean and modern and bed was super comfortable

2026-05-18 via Nuitee
G
Graham couple gb
10
Superb hotel and excellent location
Pros:

The location is fantastic on Boat Quay and with views of the Marina Bay Sands. The staff are also really friendly and super helpful with luggage and things. Shannen was great and looked after everything perfectly.

2026-05-18 via Nuitee
K
Kevin couple sg
8
2026-05-17 via Nuitee
M
Michael Angelo solo_traveller ph
10
EXCELLENT VALUE FOR MONEY. The room is sparkly clean, complete, and very comfortable. You can laundry your own clothes a
Pros:

EXCELLENT VALUE FOR MONEY. The room is sparkly clean, complete, and very comfortable. You can laundry your own clothes as well. The location is great, excellent value for money, the self check in is a bit confusing but the staff Trisha, Shannen, Edmar, and Faiz were so helpful and went beyond the extra mile and helped me so much. Since a lot of hotels in this price range dont really provide good service and literally “you get what you paid for”, but this hotel goes over and beyond and gives you seamless experience. I will 10/10 book again. Please don’t change!

Cons:

Nothing

2026-05-17 via Nuitee
H
HELMA solo_traveller ae
10
Great place to stay!
Pros:

Location was great. super clean. Shannen, Edmar and Trisha were absolutely wonderful. They provided support in a very professional way.

Cons:

There is no elevator

2026-05-16 via Nuitee
L
Laubertie solo_traveller fr
10
Pros:

Etablissement très propre et très bien placé. L'enregistrement s'est très bien déroulé. Merci à Trisha, Edmar et Shannen pour leur disponibilité.

2026-05-15 via Nuitee