Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG

Hotels
•
Holiday Inn Express
8 (1311 reviews)
833 39th Street , Brooklyn , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Cons:
Limited breakfast space
Room temperature issues

Categories

Cleanliness
7.89
Most reviews indicate the hotel was clean, particularly the bathrooms which were noted as 'impeccably clean'.
Service
8.86
The service provided by Linda and other staff was praised multiple times, highlighting friendliness and helpfulness.
Location
8.4
Conveniently located near the metro with easy access to Manhattan, positively mentioned by several guests.
Room Quality
7.85
Rooms have been described as comfortable with good amenities, with some minor ommissions regarding temperature control.
Amenities
7.88
Basic amenities were sufficient though breakfast setup was criticized for limited space and disposable utensils.
Value for Money
7.84
Guests generally felt that the price was appropriate for the quality offered, aligning it well with expectations.
Food and Beverage
7.39
Breakfast received positive remarks for quality, but the breakfast area was noted as cramped.
Overall Experience
7.86
The aggregate experience was positive, with many guests expressing the intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Modern Comforts and Convenience
Holiday Inn Express - NYC Brooklyn - Sunset Park offers air-conditioned rooms with free WiFi and a flat-screen TV. Guests can enjoy a comfortable stay with amenities like a safety deposit box, desk, and coffee machine in each room.

Delicious American Breakfast
Start your day right with a complimentary American breakfast served every morning at the hotel.

Business-Friendly Amenities
The hotel features a business center for guests' convenience. Multilingual staff are available at the reception to assist with any inquiries, making your stay hassle-free.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - NYC Brooklyn - Sunset Park. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1311 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
M
Meijuan • family_with_children • us
8
2026-05-30 • via Nuitee
G
Gela Giorgadze • solo_traveller • ge
10
2026-05-30 • via Nuitee
O
OTABEK • couple • us
10
Thanks
Pros:

Thanks

Cons:

Thanks

2026-05-29 • via Nuitee
S
Shayan Ali • couple • de
7
2026-05-28 • via Nuitee
B
Bernarda • couple • au
10
I liked the location, near Sunset Park
Pros:

The breakfast was quite good.
The front desk was very helpfull.
It was a good location close to the subway.

Cons:

The dog barking in the next room.

2026-05-27 • via Nuitee
L
Laouar • solo_traveller • dz
10
Pros:

Très propre et moî chère

2026-05-26 • via Nuitee
R
robin • family_with_children • ca
10
Would visit again for the pricing and value it provides
Pros:

It's all new and clean, breakfast was good.

Cons:

Location was not optimal for us

2026-05-26 • via Nuitee
A
anne-sophie • family_with_children • ch
7
Pros:

If you know the city its a good place to stay. The D train is at the corner and takes you to Manhattan in 30min. For us it was really easy and perfect for a one night stay. If you need to commute a lot might not be the best place.
Breakfast was very good and the staff friendly.
The free coffee machine (brewing coffee) in the lobby is a big plus.

Cons:

It was a little expensive for the location but it was a week end and the memorial day one.
No room to leave your luggages. You can let them in front of the front desk but I didnt feel confortable with that so we paid a place on Manhattan to leave our luggages

2026-05-26 • via Nuitee
D
Demeka • couple • us
8
2026-05-25 • via Nuitee
F
Fouladgaran • family_with_children • us
7
2026-05-25 • via Nuitee
L
Lauren • couple • us
9
Pros:

Close to transportation. Decent breakfast. Super helpful staff. Very comfortable.

2026-05-25 • via Nuitee
O
OTABEK • couple • us
10
Thanks
Pros:

Anything good,thanks

Cons:

Thanks

2026-05-23 • via Nuitee
K
Koba • couple • ge
10
2026-05-23 • via Nuitee
E
Explorer27686831833 • Friends getaway
10
Great Experience
Pros:

Linda provided wonderful customer service! She was fast and very communicative.

2026-05-22 • via Tripadvisor
C
Chen • couple • us
8
門口需要暫停15分鐘的免費停車
Pros:

衛生

Cons:

水龍頭水太小了

2026-05-22 • via Nuitee
V
Vincent • solo_traveller • us
9
Sunset park gem
Pros:

The hotel is near a D line stop that takes you to Manhattan. The room was cleaned everyday. Breakfast changed with different meats and egg dishes. Check in was fast.

Cons:

The only disadvantage is lack of a fitness center. This only a minor issue. There is one restaurant nearby.

2026-05-22 • via Nuitee
C
Chen • couple • us
8
2026-05-22 • via Nuitee
W
Wen yu • solo_traveller • us
7
Good place to stay for business
Pros:

Good location

Cons:

Hm.. the elevator was a bit old

2026-05-21 • via Nuitee
R
robert • couple • sk
9
2026-05-20 • via Nuitee
L
Loretta • couple • us
7
Friendly staff, modern well maintained hotel.
Pros:

Modern, clean, offered good enough breakfast including vegan eggs and oat milk. Always fresh coffee.

Cons:

Handicap accessible room was quite good. However toilet was low and bed was uncomfortable. Easy to push wheelchair

2026-05-18 • via Nuitee