PLAZA Premium München

Hotels
Independent
Frankfurter Ring 228a, Munich, 80807 , Munich , DE

Pets allowed

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Very good, rich breakfast buffet
Central location, close to train station
Friendly and attentive staff (frequent positive mentions)
Parking available including EV charging; free tea at reception
Cons:
Room issues: small shower with drainage problems, broken toilet seat, uncomfortable bed, rooms need maintenance/repainting
Service problems at reception: long check-in times, billing/checkout confusion, some unhelpful staff
Noise from fitness equipment heard in some rooms
Bathroom ventilation issues in at least one review

Categories

Cleanliness
1
Generally reported as clean in several reviews (mentions of good cleanliness), though some guests noted marks on surfaces and that rooms could use repainting or minor maintenance.
Service
1
Mixed feedback: several mentions of friendly, attentive staff and small gestures (free tea), but also multiple complaints about long check-in times, unhelpful reception, and checkout/payment handling.
Location
1
Consistently praised: central location, near a train station (easy access to old town), convenient parking/garage; location considered a strong point.
Room Quality
1
Multiple negative notes: small showers with poor drainage, broken toilet seat, uncomfortable bed, awkward accessible-room layout, visible wear and need for repaint — recurring room-quality issues.
Amenities
1
Positive amenities: praised breakfast buffet, free tea/candies at reception, parking and EV charging available; isolated negative about gym treadmill noise affecting rooms.
Value for Money
1
Concerns about billing confusion and being asked to pay again at checkout, plus paid parking; these issues negatively affected perceived value for some guests.
Food and Beverage
1
Breakfast repeatedly described as very good, rich and varied; overall food/beverage offering is a positive aspect.
Overall Experience
1
Mixed overall: many guests enjoyed the stay and staff, while a number experienced service or room problems significant enough to lower their recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-08 10:00

Property Description

Experience the vibrant heartbeat of Munich at PLAZA Premium München, where comfort meets convenience.

Recreation Opportunities
Stay active during your visit with our state-of-the-art fitness center. Afterward, unwind at the bar/lounge or grab a bite from our snack bar/deli.

Modern Comforts
Relax in one of our 218 air-conditioned rooms, each equipped with sleek flat-screen televisions and complimentary Wi-Fi, ensuring you stay connected.

Convenient Amenities
Our hotel offers multilingual staff, a 24-hour front desk, and meeting rooms for events, making it ideal for both leisure and business travelers. Plus, enjoy easy access to local attractions like the English Garden and Allianz Arena.

Don’t miss out on a memorable stay—book your room at PLAZA Premium München today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Steffen family_with_children de
5
Cons:

Probleme mit der Kaffeemaschine am Frühstück, ständig defekt , Personal der Omlett macht sehr unfreundlich

2026-05-30 via Nuitee
A
Anna-Lena solo_traveller de
10
2026-05-30 via Nuitee
S
Stefanie couple de
7
Solides Hotel, würde aber beim nächsten Mal ein anderes buchen
Pros:

Nah an der U-Bahn (10 min bis Marienplatz) und einem günstigen P+R für 2€/24h, moderne Ausstattung, bequeme Betten, sauber, Klimaanlage, Zimmer an sich gut

Cons:

Personal unmotiviert und lustlos, Getränke an der Bar nicht zufriedenstellend, Snackautomat schluckt Geld, Auswahl beim Frühstück okay aber (unter der Woche) Rührei kalt und Wurst/Käse lagen schon länger rum. Für vier Sterne ist noch Luft nach oben

2026-05-30 via Nuitee
B
Barbara solo_traveller de
7
2026-05-30 via Nuitee
J
John extended_group za
10
Pros:

Great Staff, very clean!

2026-05-30 via Nuitee
S
Sara solo_traveller de
5
Bones instal·lacions però decebedor per un 4 estrelles i neteja deficient
Pros:

- Bones instal·lacions, habitació bonica i moderna, dutxa molt espaiosa i agradable, aire condicionat, nevera, etc.
- Esmorzar bo i força variat amb opcions dolces i salades, fredes i calentes.
- Ubicació: tot i estar lleugerament allunyat del centre, està molt ben comunicat amb transport públic, una línia de tram/metro et porta directe al centre en 15 min.

Cons:

- Equipament i espai: poc espai per roba, sense armari, només una barra amb penjadors als quals només hi cabien una o dues jaquetes. Si t’hi quedes gaires dies, no pots treure res de la maleta. El coixí em va semblar bastant incòmode (molt tou i s’enfonsava) i no n’hi havia cap altre com a alternativa.

- Neteja: tot i que en general donava la sensació d’estar net, em vaig trobar alguns detalls bastant desagradables: el vàter tenia unes taques grogues al seient que marxaven bastant al passar-hi un paper mullat, cosa que indica que el personal de neteja no s’hi va esforçar gens. Amb productes adequats, segurament hagués quedat net del tot. Al voltant de les frontisses també s’hi veia una mica de brutícia com si només es netegés superficialment.
A l’esmorzar també em vaig trobar els coberts bruts (no només un sinó els dos ganivets de la taula). Tot plegat, dona bastanta desconfiança en la higiene del lloc i resulta molt desagradable.

- Malgrat la varietat de l’esmorzar, em va semblar ridícul que el salmó fumat estigués racionat en uns petits recipients que anaven repostant quasi un per un, com si volguessin controlar quant en menjava cadascú o avergonyir-te per agafar-ne “més del compte”, i especialment considerant que dins de cada recipient n’hi havia una quantitat ridícula (un tall minúscul de la mida de mig dit). Si no esteu disposats a oferir aquest producte “massa luxós” en el bufet, simplement no ho feu. Però en cas contrari, no feu el ridícul d’aquesta manera.

- El pàrquing em va semblar bastant car (17€/dia) i més tenint en compte que just darrere de l’hotel, a un parell de minuts caminant, hi ha una àmplia zona d’aparcament públic per 2€/dia.

En general, tot i que les instal·lacions tenen molt de potencial per ser un hotel fantàstic, els aspectes negatius van ser molt decebedors i no corresponen gens a un hotel de suposadament 4 estrelles.

2026-05-29 via Nuitee
P
Pandolfi couple it
8
2026-05-29 via Nuitee
T
Terézia couple cz
9
2026-05-29 via Nuitee
S
Sylvia couple de
7
2026-05-29 via Nuitee
T
ThoKna solo_traveller de
8
Kurzstopp in München
Pros:

Die Nähe zur U-Bahn "Studentenstadt". Mit der U6 in knapp 20 min im Zentrum.
Tiefgarage mit ausreichend Stellplätzen.
Moderne Einrichtung des Zimmers. Safe und Kühlschrank sind vorhanden und 2 Flaschen Wasser zur Begrüßung wurden bereitgestellt.
Optimal für.einen Städtetrip.
Gut von der Autobahn aus zu erreichen.

Cons:

Die Zimmer sind sehr eng.

2026-05-29 via Nuitee
V
Vishal solo_traveller in
7
2026-05-29 via Nuitee
U
Uwe couple de
9
2026-05-28 via Nuitee
I
Ivo couple bg
9
OK, but not really great.
Pros:

Nice new modern hotel.

Cons:

No local telephone in the room - if you want to call reception, you have to call from your mobile phone. Not good.
The rooms are rather small.
If you want your room to be cleaned, you must put a sign on the door before 6:00 a.m. Really inconvenient,
There was only one big towel in the bathroom.

2026-05-27 via Nuitee
N
Nils couple de
9
2026-05-27 via Nuitee
M
Mehmet couple de
9
Schönes modernes in guter Lage mit super Personal
Pros:

Lage und das nette Personal

2026-05-27 via Nuitee
M
Marc-André Ulmer solo_traveller de
6
Pros:

Das Frühstück war sehr gut. Leider konnte sich die Servicekraft an der Pfanne (frisches Omelette) keine Gesichter und Namen merken, was manchmal eine große Unruhe verursachte.

Das generelle Design war ansprechend und die Sauberkeit gegeben.

Cons:

Das Abend-Personal war unnahbar, unwissend (wir haben keinen Kofferwagen) und nicht serviceorientiert.

Zusätzlich hatte ich einen defekten TV und konnte die Zimmertemperatur nicht unter 22 Grad absenken. Diese Punkte wurde zwar vor Ort reklamiert, aber das Personal fühlte sich hierfür nicht zuständig.

2026-05-27 via Nuitee
J
Joachim extended_group de
10
2026-05-26 via Nuitee
B
Baacher extended_group de
9
2026-05-26 via Nuitee
A
Anne couple de
8
2026-05-26 via Nuitee
K
Kerstin extended_group de
9
2026-05-26 via Nuitee