Hotel ZAZZ

Hotels
9 (618 reviews)
3711 Central Avenue Northeast , Albuquerque , US
+1 505-266-7663

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Fun vibe and decor
Nice staff
Cons:
Cleanliness issues
Inconsistent service
High parking fees

Categories

Cleanliness
8.33
Several cleanliness issues mentioned, including filthy bathrobes, dirty bathrooms, and buildup.
Service
9.3
Mixed reviews about service; some staff were accommodating but there were issues with responsiveness.
Location
9.84
Good location with easy access to dining and close proximity to the airport.
Room Quality
7.79
Issues with room upkeep and cleanliness noted, with rooms looking cheap and ineffective cleaning.
Amenities
9.82
Positive mentions of fun vibe and facilities like the pool and bar.
Value for Money
8.78
Mixed feelings; considered overpriced for the quality experienced.
Food and Beverage
8.33
Poor coffee experience mentioned; limited options.
Overall Experience
9.8
Despite issues, some guests enjoyed their stays and found the vibe rejuvenating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:49

Property Description

Luxurious Accommodation
Hotel ZAZZ, located in Albuquerque, offers a luxurious stay just 4.5 km from University Stadium. The 3-star hotel boasts an outdoor pool, private parking, and a garden for a relaxing retreat.

Modern Amenities
Each room at Hotel ZAZZ is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy free WiFi, a desk, and a patio with pool views. Some rooms even feature a kitchenette with a microwave and toaster, ensuring a comfortable stay.

Family-Friendly Environment
Families can take advantage of the children's playground at Hotel ZAZZ, making it an ideal choice for guests of all ages looking to unwind. Book your stay today and experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ABQ

Location

Guest Reviews

9
Based on 618 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 9.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
A
Alen • couple • de
9
Pros:

Clean and good location

Cons:

Had to pay extra for parking

The only things missing were a microwave and an iron. It would have been perfect if those had been provided as well.

2026-09-19 • via Nuitee
J
Julie • couple • gb
8
Pros:

Friendly check in
Good size room and comfortable bed

Cons:

Surprised to have to pay £12 for parking at a motel.
Not particularly clean if you look too closely!
Speakeasy bar, cocktails dreadful, bar tender not overly interested

2026-09-18 • via Nuitee
G
Gopi • couple • us
9
Overall it wasba fun trip.
Pros:

Location, staff, art work

Cons:

No lotion in the room. No microwave.

2026-09-17 • via Nuitee
T
Tamera • couple • us
8
2026-09-11 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-09-07 • via Nuitee
B
Barron • solo_traveller • us
5
Cons:

The room was to hot!!! There was a leak in the room

2026-08-26 • via Nuitee
K
Kwesi • couple • us
8
2026-08-17 • via Nuitee
A
Austin • solo_traveller • us
10
So cool
Pros:

Everything

Cons:

Location

2026-08-12 • via Nuitee
E
Erik • solo_traveller • se
9
2026-07-20 • via Nuitee
C
Cassandra • extended_group • us
8
Pros:

Very fun and colorful. The custom soap details were a nice touch. The staff was nice. The speakeasy bar was a fun touch too!

Cons:

The carpet and other surfaces in our room were visibly dirty. I think the person who cleaned our room missed a couple items on their checklist. The suitcase stand was missing a screw. The pool area was nice, but the fun paint details on the ground in that area could use a touch up.

2026-07-19 • via Nuitee
D
David • couple • us
10
2026-06-26 • via Nuitee
R
Rick • couple • nl
8
Mooie plek aan de route
Pros:

De plek aan de route

Cons:

Personeel niet zo enthousiast, de oudere man bij vertrek was heel aardig

2026-06-25 • via Nuitee
L
Lili Yah • solo_traveller • us
10
Pros:

Clean and comfortable. Great value. Would stay again.

2026-06-18 • via Nuitee
L
laurent • couple • gp
4
2026-06-17 • via Nuitee
L
Lewis • couple • us
10
2026-06-16 • via Nuitee
G
Giles • family_with_children • gb
1
Beware of hidden charges
Pros:

Great funky design.

Cons:

Having paid about $145 a night for our stay, I was surprised to be informed on arrival, there was parking and amenities as extras. This equates to about $24 a night. Apparently the amenities include, the dressing gown, swimming pool and free popsicles. The pool you cannot use for a morning swim before 10am?? There is a bar on site and unfortunately for both nights of our stay we woken up by people returning to their rooms worse for the wear. Additionally the cleanliness of the bathroom and behind the beds and tv area needs addressing. The bed is not comfortable. I did challenge the extra charges on arrival but was informed it was clear on booking.com. To me it is not, I can see they charge for parking(why?) but I cannot see the amenities charge. I was told someone from management would contact me to address my concerns, but they did not, so felt compelled to write this review so others can see what the actual cost of their booking will be.

2026-06-11 • via Nuitee
A
Ashley • family_with_children • us
4
2026-06-03 • via Nuitee
B
Benjamin • couple • gb
10
Fantastic hotel
Pros:

Fantastic stay on route 66, lots of additional perks and the staff were fantastic throughout, we will definitely be back when we are next in the area.

2026-06-02 • via Nuitee
B
Barron • solo_traveller • us
6
Pros:

Good vibes speakeasy was sooo fun drinks were delicious.

Cons:

The floors for our room were really dirty as if they had not been cleaned and the shower floors as well.

2026-06-02 • via Nuitee
K
Keena • extended_group • us
6
Place has potential but needs maintenance, rugs in rooms need replacement, pool area needs cleaning and maintenance, lis
Pros:

Cute property overall. Speakeasy and staff at speakeasy were wonderful. Speakeasy was definitely the highlight of the property and the reason I rated as high as I did. Pool was a good temperature.

Cons:

Property needs A LOT of maintenance. The chairs at pool area need cleaning as well as the pool itself. We had to use skimmer to clean the pool ourselves. There was only 1 pool float- a second had a leak. Paint is peeling almost everywhere (pics on site must have been taken when everything was fresh and new) and decals on walls need refreshing. The place has great potential but needs some TLC. My biggest issue was this: the first room we were assigned had a wet carpet. I stepped on it in socks and my socks became wet and dirty. I called office about it and the woman said she had to call housekeeping, they probably cleaned the carpet without informing her. She hung up without telling me, then texted me a new room # after asking if we had put anything on the beds already, used any toiletries or towels, etc. There was a movie screen at the pool in a state of disrepair and no movies were showing until June. That was definitely not in the property description.

2026-05-30 • via Nuitee