Chuk-Kay by ÓOL Hotels

Hotels
8.1 (984 reviews)
Avenida Pedro Joaquín Coldwell Esquina calle Canané , Holbox Island , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Safety deposit box
Tour desk
Car hire
Shuttle service (additional charge)
Concierge service
Public Bath
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Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Misleading room assignments
Wi-Fi issues
Lack of basic amenities

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness positively, but issues with room conditions and amenities affected the perception.
Service
8.96
Service was generally viewed positively, though there were issues regarding room assignments and communication.
Location
9.5
The location was frequently praised, being central and close to the beach.
Room Quality
6.95
Negative sentiments due to rooms not matching expectations, issues with amenities, and poor maintenance.
Amenities
6.48
Amenities were lacking, especially in terms of promised features like Wi-Fi and basic toiletries.
Value for Money
7.94
Value for money perceived as low due to misleading advertising and service issues.
Food and Beverage
8.49
Food options were not mentioned specifically, thus assumed to meet standard hotel expectations.
Overall Experience
8.46
Overall experience was mixed, with significant issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:47

Property Description

Luxurious Accommodations
Hotel Macondito Holbox offers 4-star air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a flat-screen TV and complimentary toiletries for your comfort.

Prime Location
Located just 100 meters from Playa Holbox and 2.3 km from Punta Coco, our hotel provides easy access to the beautiful beaches and attractions of Holbox Island.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property and unwind in the comfort of our well-equipped rooms, making your stay at Hotel Macondito Holbox a memorable one.

Experience the luxury and convenience at Hotel Macondito Holbox. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 984 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.46
M
M.Duipmans • solo_traveller • nl
10
Oase van rust
Pros:

Na een nacht in een hotel te hebben geslapen dat middenin het uitgaansgebied was (en we dus niet sliepen) was dit een oase van rust.
Het is een fijn hotel, 2 straten vanaf de drukke en gezellige strip maar ver genoeg om daar snachts geen last van te hebben.
Je mag ook gebruik maken van het zwembad van een hotel aan de strand 3 straten verderop, perfect!!

De kamers zijn groot en schoon. De bedden comfortabel. Ik zou dit absoluut aanraden voor iedereen die graag de drukte (te voet) opzoekt maar rustig wil slapen.

2026-07-25 • via Nuitee
R
Raquel Aureny • solo_traveller • mx
9
Pros:

La ubicación, muy cómodo y excelente precios

Cons:

Ruido por uso de alberca desde las 7 am

2026-07-25 • via Nuitee
G
Galaviz Medinilla • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Ariel • extended_group • il
6
2026-07-11 • via Nuitee
F
Francesco • extended_group • it
9
2026-07-10 • via Nuitee
N
Nancy • solo_traveller • mx
8
Lindo lugar, limpio y como pero con agua fría
Pros:

Fue una estancia muy tranquila y cómoda

Cons:

No había agua caliente, avisé a la recepcionista y no me fueron a resolver 3 días me bañe con agua fría :(

2026-07-09 • via Nuitee
R
RENATO ARTURO • couple • mx
9
UNHOTEL MUY TRANQUILO A UNOS PASOS DE LA PLAYA
Pros:

LA UBICASION

Cons:

TODO ESTUBO EXELENTE

2026-07-09 • via Nuitee
C
CRISTIAN OSCAR • couple • ar
10
El lugar ideal para hacer 2 o 3 noches y recorrer toda la islaa
Pros:

Ubicación y personal

2026-06-21 • via Nuitee
M
Marco • family_with_children • it
9
2026-01-14 • via Nuitee
L
Leti R • family_with_children • fr
6
Pros:

Hôtel bien placé par rapport a la plage et au centre

Cons:

La wifi est qu'à la répétition, chasse d'eau cassée c'est a nous de nous débrouiller pour la faire fonctionner car "c'est normal" serviette de douche avec des tâches suspecte..

2026-01-14 • via Nuitee
C
corinne • couple • fr
8
2026-01-13 • via Nuitee
M
Maurice • family_with_children • it
9
Pros:

Struttura accogliente, posizione tranquilla

2026-01-12 • via Nuitee
S
Sabine • family_with_children • de
6
2026-01-12 • via Nuitee
S
Serena • extended_group • it
7
Soluzione comoda per soggiorno breve a Holbox
Pros:

Posizione ottima per il centro e per le spiagge, camera ampia e luminosa

Cons:

Wifi non presente nelle stanze, la portafinestra che dà sul balcone non si poteva chiudere a chiave, assenza di cassaforte nelle stanze

2026-01-11 • via Nuitee
E
edoardo • couple • lu
6
2026-01-11 • via Nuitee
J
Jacopo • extended_group • it
6
2026-01-11 • via Nuitee
R
Raquel • family_with_children • gb
10
Pros:

Very nice facilities and very close to the centre. Mateo from the reception was amazing, helping us in any questions we had. Room goos size, very good value for money with a bonus having raccoons walking around at night.
As other comments, the WiFi signal is very weak in the bedrooms, only working full speed at the reception area. (No inconvenient for us.as we were looking for peace and to explore the island.

Cons:

Too close to centre and a hostel with very loud music every night. Above our bedroom there was a roof restaurant that was dragging tablles and chairs every night too

2026-01-08 • via Nuitee
C
Candelaria • couple • ar
10
Excelente
Pros:

La ubicacion
La habitacion
Arriba del hotel hay un restaurante italiano RIQUISIMO

2026-01-07 • via Nuitee
M
Mari • family_with_children • ar
10
Excelente!!! Lo recomiendo
Pros:

Está ubicado muy cerca de la playa. El personal muy amable.

2026-01-06 • via Nuitee
D
Daniele • couple • it
9
Pros:

Personale gentile e disponibile, posizione ottima tra il mare e il centro di Holbox.
Le attività che abbiamo svolto con loro, (tour in barca delle 3 isole e il tour in kayak nelle mangrovie) sono state l’apice del nostro pernottamento.

2026-01-05 • via Nuitee