Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited space in guest rooms noted in one review

Categories

Cleanliness
10
Spotlessly clean as mentioned in multiple reviews.
Service
10
Staff were extremely welcoming, helpful, and friendly throughout multiple reviews.
Location
10
Perfect location with easy access to major attractions and near excellent restaurants.
Room Quality
10
Rooms were described as comfortable and well laid out.
Amenities
10
Good facilities noted with fantastic restaurant options.
Value for Money
10
Guests felt they received excellent value, especially with the added amenities.
Food and Beverage
10
Food was excellent as per several reviews.
Overall Experience
10
Overall experience was described as fabulous and stellar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Modern Amenities and Convenient Location
Motto by Hilton New York City Chelsea offers a blend of modern amenities and a prime location in the heart of New York City. The hotel boasts free bikes, a fitness centre, and a terrace, providing guests with ample opportunities to relax and stay active during their stay.

Comfortable Rooms with Top-notch Facilities
Experience comfort at its best in the air-conditioned rooms at Motto by Hilton New York City Chelsea. Each room is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay for every guest.

Proximity to Key Landmarks and Excellent Service
Conveniently located just 600 metres from the iconic Flatiron Building, this 3-star hotel is near popular attractions like Madison Square Garden and the Empire State Building. With attentive staff available at the reception round the clock, expect exceptional service throughout your visit.

Book your stay at Motto by Hilton New York City Chelsea for a memorable and hassle-free experience in the bustling city of New York.

Important information:

Daily Mandatory Destination Fee will be added to the room rate and includes: $10 Daily FB Credit :premium Wi-Fi; 2 bottles of premium water daily; Daily choice of 30 minute personal training session or 45 minute Orange Theory Training class at local gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 4159 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
nixonj622 Couples
10
Best NYC Stay
Pros:

Great all around stay! Jaime & Dana were super helpful

2026-08-08 via Tripadvisor
A
Ares solo_traveller es
8
Instal.lacions noves
Pros:

La ubicació, molt ben comunicat. Les instal.lacions eren noves. L.habitació tot i petita com les de New York, molt ben dissenyada, amb calaixos sota el llit i la pica del lavabo fora, cosa que al ser 4 n.agilitzava l.us.

Cons:

Ens van donar un pis baixíssim tot i que feia molts mesos que teníem la reserva feta. Una llàstima, ja que nosaltres no crec que puguem tenir la sort de tornar.hi a anar.. Els llits una mica justos si sou 4.

2026-08-08 via Nuitee
R
Rēzija solo_traveller lv
10
A memorable stay for first time in NYc.
Pros:

The view was amaizing, memorable and worth it. Room very beautiful and pretty. Have no complains about that.

Cons:

A bit loud outside for me, but overall was great.

2026-08-08 via Nuitee
D
Deucehugs Solo travel New York City, New York
10
Happiness found at Motto
Pros:

This is my second visit with the fine folks at Motto Chelsea. Everyone I come in contact with, be it a member of the housekeeping team or one of the front desk experts, is kind, professional, and very knowledgable. I have travelled to NYC many times over the past 26 years, and find the offerings at Motto to meet all my needs. The rooms are indeed cozy, but are set up to allow you to have a place for everything and everything in its place. As I like to say, Motto gives me everything I need and nothing I don’t. I highly recommend! P.s. Shout out to Eddison, Richard, Omar and Dana, all located at the front desk.

2026-08-07 via Tripadvisor
L
Lordly couple us
10
Can’t wait to book here again. One of NYC’s best hotels
Pros:

I love Motto at Chelsea.

2026-08-07 via Nuitee
D
Dmitrii couple ru
10
2026-08-07 via Nuitee
N
N4171IFpeterh Family Fairfax, Virginia
10
Highly recommend
Pros:

Great hotel! Very accommodating. Priscilla, Jaime, and Marissa were terrific. Would highly recommend staying here!

2026-08-06 via Tripadvisor
D
Daniel solo_traveller br
10
2026-08-06 via Nuitee
G
Genna extended_group gb
10
I will be returning as it was perfect and i miss the city views already!
Pros:

The City views! The layout of the room and the cleanliness was incredible. It was so nice to return to my room after a long day to a tidy room and the most comfortable bed! the location was perfect for my needs and so many great places to eat!

2026-08-06 via Nuitee
Y
Young In family_with_children us
9
2026-08-06 via Nuitee
A
Antonio couple br
10
2026-08-06 via Nuitee
I
ihearttraveldeals Business Colorado
10
Multiple stays
Pros:

Lovely! Easy to check in. Great room.
The view is fun. I like staying here for work.

2026-08-05 via Tripadvisor
L
liat644 Solo travel Virginia
10
Great staff, great location, great VIEW!
Pros:

This hotel is in a great spot for visitors to NYC. An easy walk from Penn Station, and close to lots of “must-see” places. The room was clean, cozy and had everything I needed. And the VIEW from the landmark rooms on the upper floors cannot be beat!

But what really impressed me was the staff. I arrived in the middle of a worldwide system outage that left them without the technology to check guests in efficiently. It was a stressful situation that would have had me in tears, or loudly cursing (or both!) but everyone handled it like absolute champions. The names Jaime and Marissa stand out in my memory, but everyone who worked that night was calm, kind and as quick as they could be in those strange circumstances. I especially appreciated the bottle of water while I waited after a long walk in the heat.

Will absolutely make this hotel my go-to for future trips!

2026-08-04 via Tripadvisor
L
Leonid solo_traveller il
8
2026-08-04 via Nuitee
J
James couple us
9
Pros:

very clean and the staff were excellent

Cons:

the king bed city view room was a bit tight for space

2026-08-04 via Nuitee
A
Ashleigh extended_group us
10
Will stay here next time I'm in the city
Pros:

We really enjoyed our stay here. The front desk was quick to check us in and give us a rundown of things. The elevators were pretty quick for how big it is. The breakfast sandwich and lattes from the restaurant were a great way to use the daily credit. The room was small, but that is a normal NY room. It was well laid out with hangers for our clothes and toiletry bags, plus a hair dryer. The shower has all the toiletries you need. Plugs next to the bed made it easy to charge our phones. And the air conditioning was great, one of the only times a hotel room hasn't woken me up sweating. They checked our luggage for us on our last day. Oh and they have activities like dating events and trivia, plus it is right by several subway trains.

Cons:

Loved it all

2026-08-04 via Nuitee
A
arianaj427 Friends getaway
10
Delightful
Pros:

I had an amazing conversation and experience.

2026-08-03 via Tripadvisor
D
davidh652 Family
10
Nice rooms
Pros:

We had a wonderful stay at Motto by Hilton Chelsea. Our room was spotless, comfortable, and very well maintained. The entire hotel was clean, modern, and welcoming.

A special thank you to Herbie and Jamie for their outstanding service. They were both incredibly friendly, professional, and always willing to help with anything we needed. Their warm hospitality made us feel truly welcome and made our stay even more enjoyable.

We really appreciated all of their help and would definitely stay here again. Highly recommend this hotel!

2026-08-03 via Tripadvisor
2
227nikitaa Solo travel
10
Great stay!
Pros:

Had a really great stay here! The staff are really accommodating, including the doormen Fitz and Khalid. The front desk staff Jamie and Herbie were always very helpful and gave great recommendations for food in the area. Super comfy bed, great location!

2026-08-03 via Tripadvisor
6
623vanessae Business Reston, Fairfax County, Virginia
10
Great Hotel, Great Location
Pros:

Great location, central to everything. The folks working there are so kind, especially Priscilla. Would stay here again… in a heartbeat.

2026-08-03 via Tripadvisor