Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited space in guest rooms noted in one review

Categories

Cleanliness
10
Spotlessly clean as mentioned in multiple reviews.
Service
10
Staff were extremely welcoming, helpful, and friendly throughout multiple reviews.
Location
10
Perfect location with easy access to major attractions and near excellent restaurants.
Room Quality
10
Rooms were described as comfortable and well laid out.
Amenities
10
Good facilities noted with fantastic restaurant options.
Value for Money
10
Guests felt they received excellent value, especially with the added amenities.
Food and Beverage
10
Food was excellent as per several reviews.
Overall Experience
10
Overall experience was described as fabulous and stellar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Modern Amenities and Convenient Location
Motto by Hilton New York City Chelsea offers a blend of modern amenities and a prime location in the heart of New York City. The hotel boasts free bikes, a fitness centre, and a terrace, providing guests with ample opportunities to relax and stay active during their stay.

Comfortable Rooms with Top-notch Facilities
Experience comfort at its best in the air-conditioned rooms at Motto by Hilton New York City Chelsea. Each room is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay for every guest.

Proximity to Key Landmarks and Excellent Service
Conveniently located just 600 metres from the iconic Flatiron Building, this 3-star hotel is near popular attractions like Madison Square Garden and the Empire State Building. With attentive staff available at the reception round the clock, expect exceptional service throughout your visit.

Book your stay at Motto by Hilton New York City Chelsea for a memorable and hassle-free experience in the bustling city of New York.

Important information:

Daily Mandatory Destination Fee will be added to the room rate and includes: $10 Daily FB Credit :premium Wi-Fi; 2 bottles of premium water daily; Daily choice of 30 minute personal training session or 45 minute Orange Theory Training class at local gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 4010 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Donna • couple • us
8
Pros:

Small rooms but well equipped with hooks and places for your gear. Comfy bed and pillows. Good shower.

Cons:

Expensive breakfast.

2026-06-13 • via Nuitee
F
France • solo_traveller • fr
7
2026-06-13 • via Nuitee
F
Foteini • solo_traveller • gr
10
Amazing views in Motto, great choice for a relaxing stay in NYC!
Pros:

Modern design, amazing view from the room, great location, excellent customer service by all staff, great coffee bar and casual restaurant in the hotel…many thanks to Dana especially for excellent front desk service!

Cons:

N/A

2026-06-13 • via Nuitee
A
Anna • couple • us
7
Pros:

The shower was the best feature. Amazing.

Cons:

No microwave in the room is fkn crazy. Having to throw away meals sucked

2026-06-12 • via Nuitee
J
Jana • couple • de
8
Pros:

Sehr sauber, tolle Aussicht
recht gute Lage

2026-06-11 • via Nuitee
S
Sana • couple • us
8
2026-06-10 • via Nuitee
N
nathalie • extended_group • fr
9
2026-06-08 • via Nuitee
N
Nicole • family_with_children • us
9
2026-06-08 • via Nuitee
R
Robert • extended_group • gb
8
Great place to stay in the heart of Chelsea. I will be coming back.
Pros:

Lovely staff. Small but clean rooms with good facilities. Great location in the heart of Chelsea within easy walking distance from lots of great restaurants and outdoor spaces.

Cons:

More working space in the lobby would be useful. As would an outside area with lounging chairs for hotel guests.

2026-06-08 • via Nuitee
M
Michael • solo_traveller • au
10
Wonderful
Pros:

Amazing hotel , fantastic location and wonderful staff

2026-06-08 • via Nuitee
A
Anabella • solo_traveller • il
8
Pros:

Location

2026-06-07 • via Nuitee
G
Gillian • couple • us
9
Maybe my new favorite hotel in NYC
Pros:

Liked the whole vibe, decor, location, the bar and restaurant downstairs, room was decent size and comfortable, parking across the street was convenient. View from room was amazing.

Cons:

Nothing

2026-06-06 • via Nuitee
G
Guillaume • couple • gb
8
2026-06-06 • via Nuitee
N
Nycbigsmile • family_with_children • us
8
Cons:

Rooms need a closet.

2026-06-04 • via Nuitee
M
Mari • couple • tr
8
Good location , clean
Pros:

The loctionn mostly

Cons:

The stuf of the receptiom, the last day on check out my room was already locked even before 12, it took me to go up and down 3 times to fix the key,

2026-06-04 • via Nuitee
C
Chiara • extended_group • gb
8
2026-06-03 • via Nuitee
S
Samira • couple • br
10
2026-06-02 • via Nuitee
H
Hannah • family_with_children • gb
9
2026-06-02 • via Nuitee
P
Petr • solo_traveller • cz
9
2026-06-02 • via Nuitee
M
Michelle • extended_group • nz
9
Luved everything about the hotel
Pros:

Fabulously located property right in Chelsea. The staff, amenities and overall vibe were fantastic. Highly recommend 👍🏻

2026-06-01 • via Nuitee