Omni Boston Hotel at the Seaport

Hotels
•
Omni Hotels
9 (4266 reviews)
450 Summer Street , Boston , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4266 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
S
Samantha • couple • us
10
2026-06-13 • via Nuitee
S
saflrb • Couples • Stirling, Scotland
6
Watch for EXTRA charge
Pros:

Payed well over the odds for this hotel during the world cup frustrating that the price has halved on our our arrival day.
They take a deposit of you of 200 dollars refundable however a 40 dollars a night they charge above the price we have already paid and when I queried it I was because they supply wi fi fittness gym and a outdoor swimming pool !!

Big wow so beware of the hidden charge

2026-06-12 • via Tripadvisor
G
gustavosW4956DJ • Friends getaway
10
Dennis is the goat
Pros:

Dennis is the best bartender in Boston, period. He’s an amazing story teller and even better hospitality guy. True gentlemen that even recognized me after 6 months from being out of state. Stand up guy all around.

2026-06-12 • via Tripadvisor
K
karans712 • Business
10
Dennis is incredible
Pros:

Amazing time here with Dennis - he’s such a charmer and so well connected. Every drink is spot on and he makes the atmosphere fun and full of life. We are new regulars and will come back a lot more!

2026-06-12 • via Tripadvisor
D
deborat51957 • Couples
4
Don't forget to make a reservation for the pool--I'm not kidding
Pros:

We never stayed at this hotel due to the poor communication and nasty concierge. I had booked a reservation far in advance and had questions about our upcoming stay over the Fourth of July. When I called, the woman concierge scolded me for not knowing how far they are from the fireworks. When I asked if they have a rooftop, she said they have a pool but did I make my reservations? I asked did I need them for the pool since I've never heard of that. She again scolded me for not seeing it on my reservation. Then she said she'd transfer me to the pool to make a reservation. No one answered. So I called back and got a man at the front desk. He apologized for her scolding me but said that you have to make a pool reservation because the space can't handle everyone in the hotel. He said he'd transfer me to ensure that I make a reservation and...guess what? No one answered. The hotel's communication is a mess. So I canceled and had a much better communication with a different hotel.

2026-06-12 • via Tripadvisor
I
Isaac • couple • us
6
2026-06-12 • via Nuitee
A
alderman • solo_traveller • gb
9
2026-06-11 • via Nuitee
M
marykatem2018 • Business • Chicago, Illinois
10
Luxury in Seaport
Pros:

This hotel felt like luxury - so much so I forgot I was in a US-based hotel (I'm a snowbird). This experience was so great that I told my partner I'm going to add Boston as a destination for our family because I want to stay here again.

2026-06-10 • via Tripadvisor
Z
Z6167TNdavidp • NONE
10
June 2026 Stay
Pros:

We have stayed at The Omni Seaport several times and have always loved our stay.

The check-in process was seamless. Our room was ready early. Staff was friendly and helpful. Parking was easy.

We spent time both days at the pool and the hostesses were very attentive and accommodating while the food runners were working extremely hard.

The room was great. Clean, beautiful, and functional.

And finally, the hospitality and guest relations team, especially Kate Casey are always great.

2026-06-10 • via Tripadvisor
S
Sabrina • solo_traveller • ch
9
A truly premium experience in the US!
Pros:

Very well designed and comfortable stay, many food options at the hotel area. Swimming pool and gym were great! Artist room is compact but memorable. Amenities are premium. Shower is very good!

Cons:

A bit far from the rest of the city but nice if you'd be around the Seaport area and Boston Convention Center.

2026-06-10 • via Nuitee
E
Elaine • couple • us
10
2026-06-09 • via Nuitee
M
masonv280 • NONE
2
Hotel has cleanliness issue
Pros:

The cleanliness was awful at this Omni. Not once but both times we went we had a stained bathrobe and they didn’t seem to care when it was brought to their attention. The floors in the room were not vacuumed, rotting food left in mini fridge. They need to work on it. The pool is nice but you need to book ahead to go. Food was the only redeeming quality we enjoyed all the restaurants but did not like the buffet.

2026-06-08 • via Tripadvisor
K
kathleenkE5648AG • NONE
6
Poor room design
Pros:

Any room in artist tower looks like it is unfinished concrete ceilings and pillars. Did not appreciate waking up to look at a concrete ceiling and pillars. No luggage rack nor closets.

2026-06-08 • via Tripadvisor
7
720cherl • NONE
8
Would stay here again
Pros:

Beautiful hotel. Friendly staff and clean rooms. We visited the pool which was equally clean. Staff at the pool was happy to help. I took one star off becuase we ate at Lifted and the food was not worth the price. My fish tacos tasted like they came from the frozen food isle at the grocery store.

2026-06-08 • via Tripadvisor
Z
Z4686IWlaurenf • NONE • New York City, New York
10
Highly recommend
Pros:

Alexis was amazing !!! The customer care we received was outstanding. Highly recommend this hotel not only for its cleanliness, beautiful rooms, pool but for the amazing customer care from beginning to end !

2026-06-08 • via Tripadvisor
H
Hamlin • couple • us
10
2026-06-08 • via Nuitee
B
Bill • couple • us
8
2026-06-08 • via Nuitee
V
Virginie • family_with_children • fr
10
Parfait
Pros:

Tout était parfait 🥰.
Le personnel, la propreté, les équipements, l'ambiance de l'hôtel en général. Nous le recommandons.

2026-06-08 • via Nuitee
N
Nicole • couple • us
9
2026-06-08 • via Nuitee
A
Alice • family_with_children • us
9
Excellent location, clean hotel
Pros:

Excellent location, clean rooms, friendly staff

Cons:

The door to the bathroom didn’t shut properly and we had to wedge a towel in it to keep it shut.

2026-06-08 • via Nuitee