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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Pool bar
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Rooftop pool
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Outdoor fireplace
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Hair Salon Services
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Visual aids: Braille
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.
Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.
Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 59 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
This is the cleanest hotel I’ve ever stayed at. The beds were comfy, AC perfect, and the pool was nice too. The best part was the young concierge. He was kind and so helpful.
I wouldn’t change a thing.
First off, here are the positives. Julie and Robin from reception are fantastic humans furthermore Anna and India from spa are stellar workers.
But these three incidents at the Omni made me question, is your staff safe? What is the quality of your hospitality training strategy?
I came to the Omni to rest, but also take a look at your space for a potential fundraiser/gala initiative.
Incident 1: inappropriate women at the spa area, speaking nonsense and harassing your guest/staff. Talk about relaxing. Throwing towels, dog was being dragged across the hotel area and vaping.
Please invest in better security.
Incident 2: overworked and lackluster bartenders at French restaurant. I came for a post dinner drink, sat patiently, made eye contact, spoke up, raised my hand … nothing 5 mins pass by then 10 mins. I left. While others were being served, I decided okay, I am not wanted here.
Incident 3**: the most striking of it all, I get woken up from my sleep, from a loud banging at the door… I rush out of bed thinking this is an emergency. I am met with one of your employees at the door, with a pink sticky note, he ask my name/information and then proceeds to say wrong door.
Immediately I head downstairs to inform the front desk, and I am given a mere “ I am sorry mama. We will look into it”
No information provided post the incident. I was genuinely concerned for my safety.
Key input:
You need better protection for your staff. If a bartender is overworked, tell the hostess to deny entry. Have a security guard nearby spa area.
Your employees are tired. They need better infrastructure to deal with all the fast paced movement of this place. Also, I was there during the Scotland game, as an immigrant women, it was startling to see how welcoming Omni were to loud drunk singing at random hours yet when I provided actual concerned safety feedback … nothing.
I spend over $2500. Truly I am worried you are struggling with staffing, training and security because it shows.
Restaurants, cleanliness and modernization.
N/A
Every thing the staff members were incredible and very helpful. The room were super clean
Nothing
Der Pool im 5 .Stock!
We had dessert and after dinner drink (for myself) with my son at the sporting club. Michelle D. was our waitress. She was very attentive and very informative about the city and where to go to as to us never been to Boston. We live in Las Vegas, Nevada, which is most likely the #1 city for hospitality. I can say my expectations are high and she very much exceeded my expectations. Thank you for having a high quality employee in Michelle!
High quality hotel in close proximity to conference centre. Average size clean rooms. Staff efficient but not that friendly. Given an average room on low floor then returned to front desk requesting a better room. Kindly changed room.
Went to sports bar to watch football game. Multiple tables with reserved sign and no other seating available. Asked if we could reserve a table as guests for 1 week. No! Tried to order bar-food but service had stopped despite full bar during FIFA game.
On last night went for dinner and retuned late. Key did not work. After 3 trips to front desk with new keys they worked out that they had tried to charge my credit card and were declined. I swiped card without problem. No apology from front desk team.
I don’t like to post bad reviews but received emails from hotel asking me to do so.
Will find alternative accommodation when I return to Boston.
Got a nice room upgrade. Excellent bathroom, good sized room, good coffee service and nice beds.
Very noisy lobby!
Bassenget, reint, nytt og gode folk.
Fantastisk nytt og flott hotell
clean, modern
room extremely small
I found the hotel itself to be lovely. I found the service not to be so lovely. The staff/management were inflexible and still charged me for the day. Although my flight was cancelled due to weather - tornado, in fact.
This is a lovely hotel with great amenities. My room was really nice and I slept well. My only disappointment is that I reported a fault with the TV and nobody came.
Hotel muy agradable. Lo malo es que hay que estudiar los horarios de los restaurantes. Está alejado de comercios
Precio
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