Omni Boston Hotel at the Seaport

Hotels
Omni Hotels
9 (4386 reviews)
450 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4386 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
C
Caroline family_with_children ca
10
Definitely recommend
Pros:

How clean it was and the location

Cons:

Reservations for the pool.

2026-07-25 via Nuitee
J
Jack couple us
10
2026-07-25 via Nuitee
V
V couple us
9
2026-07-24 via Nuitee
V
Virginia couple us
9
It was a perfect location for viewing the Tall Ships.
Pros:

Your Staff was so welcoming at 7:30 am! They were so helpful! What a pleasure !
Your location was great for seeing the Tall Ships!
Your breakfast pastries were delicious.

Cons:

The sink setup in our room, although trendy, was not practical.
The soap slipped behind it.
For those of us who wet down our hair in the morning, it did not work well.

2026-07-24 via Nuitee
J
Jay family_with_children us
7
Pros:

Чисто. Хорошее месторасположение.

Cons:

Очень неприветливый персонал. Особенно в кофейне внизу, просто кошмар. Лифт приходится ждать очень долго. Номер не очень большой. Одна из кроватей сильно скрипела и мешала нам спать. Еда в рум сервисе просто отвратительная.

2026-07-22 via Nuitee
D
Dakota couple us
7
Overall, it was an enjoyable stay but may consider other options during next visit to Boston.
Pros:

Location was good. Wait staff and housekeeping were always very polite amd helpful. Enjoyed modern look and amenities. Very clean and convenient location.

Cons:

Front desk staff were not welcoming and seemed only to help out of obligation. Not quite the hospitality vibe that we're accustomed to. Very little/no storage space for bags. The couch quickly became the luggage rack, hamper, and folding table within first day.

2026-07-22 via Nuitee
A
Alexandr couple us
3
Overpriced place, with slow service
Cons:

The hotel is overpriced, paid for premium room with a nice view, got room in 6th floor facing highway. Super noisy, view of the parking garage and the highway. Asked for silverware and plate, they said it $9 charge. Seriously? You charge $400+ per night and want extra $9 for silverware? Never heard anything before like that. The stuff is slow. The check-in process took about 35 + minutes. Good luck calling room service or front desk. You have to call a multiple times before they pick up. Needed to get slippers, had to call 3 times before they finally sent someone. It took over an hour to get it, and they just throw it at the door knocked and left. Disappointed.

2026-07-20 via Nuitee
D
DIANNE couple gb
8
Would definitely visit again
Pros:

Staff excellent so friendly and helpful

Cons:

Room was bit small

2026-07-20 via Nuitee
I
IBRAHIM ALLUHIDAN solo_traveller sa
8
قريب من ارض المعارض
Pros:

الموقع مقابل لمقر المعارض والمؤتمرات لمن لديه مؤتمر في مدينة بوسطن.
والمقر في موقع قريب من الخدمات ومنها القطار
وكذلك الواجهة البحرية.
الغرف تعتبر كبيرة وواسعة إلى حد ما
موظفة الاستقبال في مطعم الإفطار (المحجبة) كانت رائعة

Cons:

قائمة الاكل في الغرف محدودة ولا يوجد تنوع كافي
طلبت شبشب للغرفة ولم يتم توفيره طوال فترة اقامتي لثمانية ايام
لا يوجد شطاف في الحمام

2026-07-20 via Nuitee
S
Susan couple us
8
Pros:

Everything

Cons:

The Art room , layout, for the money

2026-07-19 via Nuitee
J
j0di10 NONE South Hadley, Hampshire County, Massachusetts
10
Perfect hotel for a quick getaway!
Pros:

Excellent hotel with everything we needed for a wonderful visit to Boston. Staff were friendly, helpful, and quite efficient.

2026-07-18 via Tripadvisor
D
Dreamer522228 Couples
10
SEAPORTS BEST!!!
Pros:

Medhi was amazing! Made us feel like we were at home and was a true pleasure to converse with!! He engaged with all the customers around us and was a real pleasure to not only interact with but made everyone feel like family :) pleasure to be around!!

2026-07-17 via Tripadvisor
K
Karen couple gb
10
2026-07-17 via Nuitee
I
Ian family_with_children gb
8
Really nice hotel in a great location
Pros:

I was only in the hotel for 2 days, but overall it was really nice, great service and lovely rooms. Good location, only a ten minute walk into town. If I was in Boston again, I would stay here.

2026-07-17 via Nuitee
L
larry couple us
10
2026-07-17 via Nuitee
J
james family_with_children gb
10
I had fabulous time in the Omni Hotel and I will be back perhaps to New York for easter next year
2026-07-17 via Nuitee
D
Dean family_with_children gb
10
2026-07-17 via Nuitee
Z
Z9081ZXkellyb Family
10
Great accommodations
Pros:

The location was great, we were able to walk everywhere. The room was great, service came each day dropping fresh towels and made bed.
Left item in safe and I got everything returned!

2026-07-16 via Tripadvisor
J
James couple au
9
2026-07-16 via Nuitee
C
Chuck couple us
8
Cons:

the outlets in the room did not work the coffee pot didn't work

2026-07-16 via Nuitee