Holiday Inn Gatineau - Ottawa by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1878 reviews)
7 boulevard du Casino, , Gatineau , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Well-maintained facilities
Cons:
Staff service issues
Unpleasant noise
Food options dissatisfaction

Categories

Cleanliness
8.01
Concerns about cleanliness due to reports of clutter and unmaintained areas.
Service
8.98
Mixed experiences with the reception staff, but overall service was satisfactory.
Location
9.02
Positive sentiment regarding the location's convenience.
Room Quality
9.47
Rooms are lovely, comfortable, and well-maintained, contributing positively to the experience.
Amenities
8.5
Amenities available, but some issues like noise and temperature control with the heating system noted.
Value for Money
8.96
Good value overall, though some guests felt prices for food were high.
Food and Beverage
7.51
Breakfast options weren't appealing to some guests, affecting their overall opinion.
Overall Experience
9.18
Generally positive experience despite some discomfort with noise and service challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:52

Property Description

Convenient Location
Located in Gatineau, Holiday Inn Gatineau - Ottawa, an IHG Hotel is just steps away from Casino Lac-Leamy and minutes from popular attractions like the Canadian Museum of History and Canadian War Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Unwind in our fitness centre, indoor pool, or shared lounge. For business travelers, take advantage of our business centre and 24-hour front desk.

Nearby Landmarks
Explore the city with ease as we are close to Rideau Locks, Supreme Court of Canada, and Peace Tower. Plus, with Ottawa Macdonald-Cartier International Airport just 15 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Gatineau - Ottawa, an IHG Hotel for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1878 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
C
Caro • family_with_children • ca
10
« Confort, bon service et emplacement idéal pour notre petite famille
Pros:

Le personnel était accueillant , a l’écoute et avenant ! Ils nous ont même proposer de choisir la vue de notre chambre! Une magnifique vue du 12eme , la piscine est un gros atout ! L’emplacement est parfait , facile d’aller à mes traitements à Chelsea et pas loin du costco également !

Cons:

C’est sur qu’on a trouver le prix très élevé , mais malgré tout , nous avons passé un très beau séjour avec nos deux jeunes enfants !

2026-05-30 • via Nuitee
E
Elena • family_with_children • ca
9
Pros:

I booked the hotel based on other customers's positive reviews and I was satisfied with my choice.
I was given a room on the 3rd floor and the room was really clean. The hotel is located near highway and provides complimentary parking. Surrounded by great restaurants and casino, hotel provides both privacy and comfort.
Due to the short stay, I couldn't comment on pool,however, the pool area looked clean and well-maintained.

Cons:

Not a big deal for me, but for my daughter, the late evening noise from near by room was a downside.
You can clearly hear people next door.
Also, I find the breakfast a little expensive for the quality of food provided.

2026-05-30 • via Nuitee
W
Wilson • solo_traveller • ca
8
2026-05-28 • via Nuitee
S
Stéphanie • solo_traveller • ca
7
2026-05-28 • via Nuitee
Y
Yahaya • couple • us
10
Nice staff very clean and comfortable
Pros:

Very clean and neat

Cons:

Needs more options for breakfast like turkey sausage

2026-05-27 • via Nuitee
A
Andrew • couple • ca
4
Blah
Pros:

Breakfast was good but restaurant does not open for lunch or supper very inconvenient.

Cons:

Rooms are very basic not worth the money to stay there.

2026-05-27 • via Nuitee
A
Alexandre • solo_traveller • ca
10
Bien situé, neuf et propre
Pros:

Neuf. Parfait

2026-05-26 • via Nuitee
Y
Yazmin • family_with_children • ca
8
Pros:

Propreté et équipement

2026-05-25 • via Nuitee
G
Glenn • family_with_children • ca
9
2026-05-25 • via Nuitee
J
Josephine • extended_group • fr
8
Plaisant
Pros:

Personnel agréable et accomodant. Hotel propre et bien équipé !

Cons:

J'ai trouvé le lit un peu trop mou (préférence personnelle) et le débit d'eau dans la douche insuffisant.

2026-05-25 • via Nuitee
P
Peggy • solo_traveller • ca
8
2026-05-25 • via Nuitee
P
Pamala • solo_traveller • ca
10
2026-05-25 • via Nuitee
J
Jocelyn • extended_group • ca
9
2026-05-25 • via Nuitee
N
NathBris • family_with_children • ca
8
Pros:

Lit et oreillers très confortables

Cons:

Pas de Lobby pour se retrouver avec des amis le soir. Le prix est élevé.

2026-05-25 • via Nuitee
S
Sylvie • extended_group • ca
10
Confort dans un endroit propre et bien situé.
Pros:

Propreté, confort

Cons:

Prix élevé

2026-05-23 • via Nuitee
M
Mohammad • couple • ca
10
My room was really comfortable, super clean, if I want to travel to Ottawa I will book this hotel again
Pros:

Super clean, no noise, nice staff

2026-05-23 • via Nuitee
T
Torsten • couple • de
8
2026-05-22 • via Nuitee
A
austin • couple • ca
10
2026-05-20 • via Nuitee
A
austin • couple • ca
10
2026-05-20 • via Nuitee
D
Duplantie • family_with_children • ca
10
2026-05-19 • via Nuitee