Homewood Suites by Hilton Indianapolis Downtown IUPUI

Hotels
•
Homewood Suites by Hilton
9.4 (480 reviews)
414 West Vermont Street , Indianapolis , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location (downtown, near cultural trail)
Friendly, attentive staff
Delicious breakfast buffet
Clean, spacious rooms
Kids-friendly with pool
Beautiful historic property and outdoor space
Cons:
Occasional housekeeping issues (hair reported)
Expensive parking / valet-only entrance
Towel/toilet paper delivery issues
Uncomfortable bed reported by one guest
TV placement and sliding bathroom door that didn't lock
Room type mix-up (king vs two queens)

Categories

Cleanliness
9.2
Multiple guests praised the hotel's cleanliness ('very clean', 'cleanliness unmatched'), though one review reported hair on the bathroom floor.
Service
9.6
Staff were frequently described as friendly, kind and attentive; several guests highlighted exceptional service, with isolated reports of rudeness and missed towel requests.
Location
9.8
Repeatedly called 'perfect location', downtown and convenient to destinations (Indianapolis Cultural Trail, easy in/out), widely cited as a major positive.
Room Quality
9
Rooms were described as spacious with many amenities, but a few issues appeared (uncomfortable beds in one report, TV placement, sliding bathroom door that didn’t lock, broken toilet paper holder).
Amenities
9.6
Strong amenity set noted: breakfast buffet, pool (kids loved it), attractive outdoor space by the canal and in-room amenities; overall well-regarded.
Value for Money
9
Some guests cited good downtown pricing and intent to return, but expensive parking and occasional service hiccups (towels, room type mix-ups) tempered value for a few.
Food and Beverage
9.8
Breakfast repeatedly praised as 'delicious'/'divine' with many options (buffet and sack breakfasts noted positively).
Overall Experience
9.2
Overall very positive — many guests would return and recommend, calling the stay excellent and memorable, with a few service/room issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-23 08:34

Property Description

Convenient Location
Homewood Suites by Hilton Indianapolis Downtown IUPUI is ideally situated near major attractions like Indianapolis Motor Speedway and Indiana Convention Center, making it a perfect choice for travelers seeking a central location.

Comfortable Accommodations
Guests can enjoy well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Some units even offer balconies, providing a relaxing space to unwind after a day of exploring the city.

Relaxing Amenities
From the indoor pool to the barbecue area, this 3-star hotel offers a range of facilities to ensure a comfortable stay. The 24-hour front desk and concierge service are also available to cater to guests' needs promptly.

Experience the best of Indianapolis at Homewood Suites by Hilton Indianapolis Downtown IUPUI. Book your stay now for a memorable trip!

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

9.4
Based on 480 reviews
Cleanliness: 9.2
Service: 9.6
Location: 9.8
Room Quality: 9
Amenities: 9.6
Value for Money: 9
Food and Beverage: 9.8
Overall Experience: 9.2
J
Jele'sa • couple • us
5
2026-09-15 • via Nuitee
M
Mallory • family_with_children • us
10
2026-09-11 • via Nuitee
M
Miguel Angel • family_with_children • us
10
2026-08-23 • via Nuitee
S
Shakerah • family_with_children • jm
9
Overall, we truly enjoyed the property and the experience. We would definitely consider staying here
Pros:

We stayed at the property for 10 days and overall had a very pleasant experience.
From our first night, the welcome from front desk staff member Dontae was exceptional. He made us feel genuinely welcomed, was easy to approach with questions, and provided helpful and effective guidance throughout our stay. Our room was clean and comfortable, and we especially appreciated having a comfortable sofa bed that allowed our children to sleep comfortably.

I would suggest some improvements to the breakfast offerings. Perhaps because of the length of our stay, I found that I became less satisfied with the breakfast after the first couple of days. However, I particularly enjoyed the weekend breakfast served on the second floor.

Cons:

I noticed some inconsistency in the level of friendliness and attentiveness among the front desk staff. While some team members were warm and welcoming, others appeared less engaged when assisting guests. I especially appreciated Ania, who promptly stepped in and assisted me when I was trying to extend our stay for an additional three days. Her intervention made a noticeable difference, as I initially felt that my request was not receiving the attention it needed from the front desk agent ( lady) who was working with Ania on the 17th of August.She looked annoyed when I asked her a question and was blunt.She said hold on and moved away aftershock, Ania stepped in.The other agent started attending to someone else and did not tell me why Ania was now dealing with my case.It didn't bother me much though as I was more focused on staying for an additional three day.

2026-08-22 • via Nuitee
A
Angela • family_with_children • us
10
Very nice place
Pros:

Room was very nice

Cons:

Did not like the price of parking and difficult in finding a space after we had paid for parking garage.

2026-08-19 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-10 • via Nuitee
J
jeremyrA3425QV • Family
10
Great experience
Pros:

Dashawn Dash was the first person that I encountered- he explained everything to us.

2026-07-24 • via Tripadvisor
T
T4970XWmarka • Family
10
Dash helps valet our cars
Pros:

Easy valet for us and our kids who were traveling in a separate vehicle. With Dash’s help we were quickly taken care of without issues

2026-07-24 • via Tripadvisor
M
Mimi5940 • Couples
10
Valet is great
Pros:

The valet by our attendant's ‘Dash’ was super helpful and very pleasant!

2026-07-23 • via Tripadvisor
B
Becky • solo_traveller • us
10
Pros:

We loved that soooo many things we wanted to do were within walking distance! The breakfast was delicious. I enjoyed learning about the history on the 2nd floor.

Cons:

The bed was firmer than I like.

2026-07-18 • via Nuitee
D
Dominguez • family_with_children • us
9
2026-07-18 • via Nuitee
8
865shanak • Family • Pennsylvania
10
All in all good experience
Pros:

Loved the location of the Hotel and all the amenities with it. Andrew helped us with valet parking and was a tremendous help. The atmosphere was pleasant, and the rooms in the Hampton side were okay. It said they were larger than other rooms in downtown but I don't know about that. They're was no where to put our clothing (no dresser or something like that), only hanging clothes up and no microwave in the room. All in all it was a good experience.

2026-07-13 • via Tripadvisor
J
Julie • couple • us
10
Pros:

Very clean, very nice staff

Cons:

Nothing

2026-07-13 • via Nuitee
E
Elizabeth • family_with_children • us
8
The stay was nice the staff was wonderful but the parking garage was horrible
Pros:

The convenience, it was on 8 minutes from the convention center

Cons:

The parking

2026-07-13 • via Nuitee
P
pastortimq • Family
10
Aniyah J. made our stay excellent despite room issues.
Pros:

Aniyah J. is excellent! She goes above and beyond and represents the best of Hilton hospitality and service. If there is a training on guest relations or taking initiative to solve problems please feature Aniyah.

We had a problem with our room. Aniyah accepted responsibility (it wasn’t her fault!) and solved the problem. She is your next leader.

2026-07-11 • via Tripadvisor
M
Monroe • family_with_children • us
10
2026-07-11 • via Nuitee
S
Spano • solo_traveller • us
10
2026-07-07 • via Nuitee
F
FarAway635536 • Family
10
Great Valet Service
Pros:

Andrew greeted us at the valet stand as soon as we got there. He was super helpful and kind when helping us with all our luggage. The valet was very quick and efficient.

2026-07-03 • via Tripadvisor
G
golf7204 • Friends getaway
10
Safe
Pros:

Homewood sweets was in a very safe area and close to popular venues.

2026-06-28 • via Tripadvisor
F
Fay • family_with_children • us
8
2026-06-27 • via Nuitee