Castro Hotel Syros

Hotels
9.8 (240 reviews)
12 Kalomenopoulou , Ermoupoli , gr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
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Review Highlights

Pros:
Fantastic staff
Great location
Clean and modern rooms
Excellent service
Cons:
Larger toiletries would be better
Lift issues
Paid hammam not heated properly

Categories

Cleanliness
9.98
Rooms were noted as spotless, contributing to a very positive sentiment.
Service
10
Staff was consistently described as lovely, hospitable, and very helpful.
Location
10
Great location mentioned across reviews, walking distance to the port.
Room Quality
9.98
Rooms were described as modern and well-decorated with a calming ambiance.
Amenities
9.48
Complimentary massage and quality toiletries were highlighted positively.
Value for Money
9.48
Overall good value as indicated by positive experience.
Food and Beverage
9.48
Lovely breakfast and refreshments were praised.
Overall Experience
10
An overall fantastic stay with multiple reports of high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:27

Property Description

Luxurious 5-Star Accommodation

Exquisite Amenities: Castro Hotel Syros boasts a shared lounge, terrace, restaurant, and bar, providing the perfect setting for relaxation and enjoyment. Guests can also indulge in the hot tub and make use of the convenient tour desk.

Elegant Rooms: The air-conditioned rooms are elegantly furnished with modern amenities including a desk, kettle, safety deposit box, and flat-screen TV. The private bathrooms are equipped with a refreshing shower, ensuring a comfortable stay for all guests.

Prime Location: Situated near popular attractions such as Asteria Beach and Saint Nicholas Church, Castro Hotel Syros offers a convenient base for exploring the beauty of Ermoupoli. Don't miss the chance to experience luxury and comfort at Castro Hotel Syros.

Important information:

For bookings of 3 rooms and more, different policies may be apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 240 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.48
Food and Beverage: 9.48
Overall Experience: 10
V
Vasileios • couple • us
10
Pros:

Modern, clean, very welcoming staff

2026-06-26 • via Nuitee
A
Axel • family_with_children • fr
10
Un enchantement !
Pros:

Petit déjeuner exceptionnel
Le personnel est présent mais discret, souriant, aimable, et toujours prêt à rendre le séjour plus agréable.
L'hôtel est petit, superbe et plein de charme
Une perle !

2026-06-14 • via Nuitee
S
Sara • solo_traveller • us
10
2026-06-13 • via Nuitee
E
Emmanuelle • extended_group • fr
10
Un moment extra, un personnel extra, nous y reviendrons avec plaisir
Pros:

Tout

Cons:

Rien

2026-06-13 • via Nuitee
K
kathryn • family_with_children • it
10
2026-06-04 • via Nuitee
D
Daliah • couple • tr
10
2026-06-02 • via Nuitee
G
Gabriella • couple • us
9
We were very happy with our stay in Ermoupoli
Pros:

Wonderful boutique hotel in an excellent location. Very close to restaurants and historical sights. Even the ferry was an easy walk. Beautiful, good-sized room (and bathroom), unique, modern decor. Extremely helpful staff. The onsite spa/massage was excellent too.

Cons:

No major issues. One small complaint is that our shower area was quite open (no door) and the drainage was slow so it was challenging not to have the water overflow. (I am not sure if all the rooms have the same setup or not.)

2026-06-01 • via Nuitee
M
Meera • couple • gb
10
Excellent location, staff and stay.
Pros:

The location was fabulous. The hotel is clean, light and a great places to stay. The staff were so accommodating and welcoming. The free 15 minute massage is a lovely touch. From start to finish our stay was fantastic and I couldn’t recommend this hotel more. The breakfast was delicious and made to order. There was an issue with the lock to our room so we were moved to an upgraded room at no additional cost. The staff even moved all of our belongings. I would recommend this hotel.

2026-05-24 • via Nuitee
D
Dr Sibyl • couple • de
7
Wir haben uns wohl gefühlt
Pros:

Frühstück war gut, sehr gute Lage in schönen alten Gemäuern, geschmackvoll eingerichtet

Cons:

Sitzgelegenheit im Zimmer fehlt
Personal könnte etwas freundlicher sein

2026-05-14 • via Nuitee
Ιφιγένεια • family_with_children • gr
10
We’ll be back!
Pros:

Ολα ηταν υπεροχα! Η 9χρονη κορη μου βαζει 100 αστερια στα -πραγματικα υπεροχα- μαξιλαρια του κρεβατιου! Το δωματιο ηταν καθαρο και το design ιδιαιτερως καλογουστο! Το πρωινο ηταν επισης διαφορετικο απο τα τετριμμενα - ο χωρος της τραπεζαριας εκπληκτικος! Το ατμοσφαιρικο spa το αφησαμε για την επομενη φορα καθως το προγραμμα μας δεν το επετρεψε! Τελος, η θεση του ξενοδοχειου ειναι αριστη καθως βρισκεται στο κεντρο της Ερμουπολης, διπλα στα παντα και 10’ με τα ποδια απο το λιμανι!

Cons:

Αν επρεπε να βρουμε ενα αρνητικο, αυτο ειναι οτι δεν υπηρχε καποια κουρτινα ή διαχωριστικο τζαμακι στο ντουζ.

2026-05-12 • via Nuitee
S
Samuel • couple • us
9
2026-05-10 • via Nuitee
W
willian • couple • nl
10
2026-04-26 • via Nuitee
C
Chronis Tsianakas • couple • gr
8
2026-04-17 • via Nuitee
L
Lena • couple • fr
10
2026-01-19 • via Nuitee
S
Stephen • family_with_children • gb
10
Fantastic, we will definitely return
Pros:

Great staff, very helpful & friendly. Hotel was easy to find. Beautiful location, clean room, great shower. Breakfast was lovely.

2026-01-19 • via Nuitee
R
Rebecca • couple • us
9
Great stay!
Pros:

Wonderful hotel! Great location, very friendly and accommodating staff. Good price for the quality.

2026-01-19 • via Nuitee
K
Karen • couple • au
10
2026-01-19 • via Nuitee
A
Andrew • couple • au
10
Pros:

The best hotel in the best position

2026-01-19 • via Nuitee
E
Elisheba • family_with_children • us
10
Fantastic. Cannot wait to visit again.
Pros:

Staff was absolutely lovely and very hospitable! We traveled in off-season with the family and look forward to visiting again. Great location, lovely, hotel, staff and modern clean room.

2025-11-29 • via Nuitee
T
Thanasis • couple • gr
9
2025-11-16 • via Nuitee