Urban Green Hotel & Suites

Hotels
8 (3634 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3634 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
R
Raul • solo_traveller • do
10
Fantástico
Pros:

La ubicación y la limpieza de la habitación. También la calidad de desayuno

2026-10-30 • via Nuitee
A
Ali • solo_traveller • gb
3
Pros:

The room was well sized and clean

Cons:

Didn’t feel like great value for money. It was a lot for the area.

Huge common spaces but felt super weird.

Minimal facilities. Sauna didn’t work well.

It was in the centre of town but felt sketch

2026-10-28 • via Nuitee
L
LUIS • couple • cl
3
2026-10-26 • via Nuitee
Y
Yuya • solo_traveller • jp
10
2026-10-26 • via Nuitee
F
florence • family_with_children • fr
7
Pros:

le logement était grand et propre et le personnel gentil

Cons:

beaucoup de moquettes...et pas de restaurant le soir, sauf celui du casino, mais qui est interdit aux enfants ce qui est normal. Heureusement, ils ont pu nous apporter à manger dans la chambre

2026-10-25 • via Nuitee
C
Christopher • couple • us
10
2026-10-25 • via Nuitee
C
Carola • solo_traveller • se
10
2026-10-25 • via Nuitee
V
Vanessa • couple • ch
8
Cons:

Raumhöhe im Zimmer nicht hoch
Wir haben ein Upgrade genommen, da es Zimmer ohne Fenster gibt

2026-10-25 • via Nuitee
B
Bernardita • extended_group • cl
9
Genial
Pros:

Las habitaciones son muy amplias y limpias

Cons:

El estacionamiento muy pequeño

2026-10-25 • via Nuitee
N
NICOLAS • family_with_children • mx
9
2026-10-24 • via Nuitee
N
NICOLAS • family_with_children • mx
10
Pros:

La atención del personal, amabilidad en restaurante, recepción, limpieza de habitación bien hecha.

Cons:

Decepcionó que la cocineta no tenga ningún utensilio y deba cenar en calle siempre y ya todo cerrado. Los ruidos de construcción a las 2:30 am

2026-10-24 • via Nuitee
E
Eloi • couple • fr
9
Très bon endroit pour se détendre pendant 1 ou 2 jours.
Pros:

Très bon hébergement, la chambre est vraiment grande et propre. Très bien équipée également. Les espaces de détente dans les couloirs avec les canapé etc sont très cosy aussi ! L’emplacement est idéal, en plein milieu du centre ville. Le hamam était fermé lorsque nous y étions et le sauna était cool. La salle de sport est plutôt pas mal aussi.

Cons:

Le petit déjeuner n’était pas incroyable, mais franchement rien d’alarmant. Il y a plusieurs choix et je pense que je n’ai juste pas pris le bon

2026-10-21 • via Nuitee
A
arrikiton • family_with_children • es
10
Spa en el centro del caos
Pros:

En el centro de la ciudad con Sauna.
Desayuno incluido y silencio.

2026-10-17 • via Nuitee
O
Ortega • family_with_children • cr
10
2026-10-17 • via Nuitee
N
Núñez • couple • cr
8
2026-10-14 • via Nuitee
C
Carlos • solo_traveller • cr
9
Pros:

Ubicación

2026-10-14 • via Nuitee
C
Cindy • solo_traveller • cr
9
Pros:

Habitación

Cons:

Desayuno

2026-10-12 • via Nuitee
M
MARIA • solo_traveller • es
2
2026-10-11 • via Nuitee
M
Máirtín • couple • ie
7
2026-10-10 • via Nuitee
A
Arelys Espinoza • extended_group • cr
10
Excelente!!
Pros:

Me encantó el pinto, mis felicitaciones a las cocineras

2026-10-09 • via Nuitee