Urban Green Hotel & Suites

Hotels
8 (3634 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3634 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
E
Eric • couple • cr
10
2026-08-08 • via Nuitee
G
Goudy • solo_traveller • gb
8
2026-08-08 • via Nuitee
E
Eric • couple • cr
10
Very good
Pros:

Location

Cons:

Breakfast

2026-08-08 • via Nuitee
D
Damian • couple • us
10
Pros:

Great location and staff also, clean and modern

2026-08-07 • via Nuitee
A
Alvarez • solo_traveller • cr
9
Excelente opción
Pros:

Muy limpio, personal amable, buena ubicación, instalaciones bonitas

Cons:

Todo bien

2026-08-06 • via Nuitee
D
Daniel • couple • us
10
Pros:

Breakfast options was nice and good service

Cons:

AC units were slightly noisy

2026-08-05 • via Nuitee
F
Frederman De Jesús • couple • ni
1
Pésimo
Pros:

Nada pasamos sin luz todo la noche sin aire acondicionado

Cons:

Toda la noche sin aire acondicionado fatal la
Pasamos con un calor

2026-08-05 • via Nuitee
A
Antonio Rubén • solo_traveller • es
4
2026-08-05 • via Nuitee
D
Diego • couple • us
7
2026-08-05 • via Nuitee
L
Luis Diego • couple • cr
10
Pros:

Bellísimo

2026-08-04 • via Nuitee
F
faini • couple • cr
10
2026-08-04 • via Nuitee
R
Racheli Hadad • family_with_children • il
9
2026-08-04 • via Nuitee
N
Nadia Vestre • couple • no
7
Pros:

Helt greit sted å sove én natt før vi dro videre :) veldig hyggelig betjening og god frokost!

2026-08-03 • via Nuitee
D
Danlun • solo_traveller • be
6
In a messy and the seemingly insafe neighborhood
Cons:

The properties were not in good condition. The AC has noisy and window was not openable. Quite old-style furnishing and stuff.

2026-08-03 • via Nuitee
D
David • solo_traveller • cr
10
2026-08-03 • via Nuitee
J
jroblescr • couple • cr
10
2026-08-03 • via Nuitee
R
ROBERTA KRONKA • solo_traveller • br
10
Hotel excelente custo benefício e muito confortável.
Pros:

Eu adorei as instalações, a cordialidade dos funcionários e a localização

Cons:

Apenas como sugestão, solicitar à manutenção para baixar o volume do som de alerta do elevador no período da madrugada. O banheiro poderia ter mais iluminação.

2026-08-03 • via Nuitee
L
Laura • couple • es
6
2026-08-02 • via Nuitee
S
Silvana • family_with_children • it
7
2026-08-02 • via Nuitee
A
Americo Hara • solo_traveller • br
8
Estada em São José com ótimo custo-benefício
Pros:

Quarto espaçoso silencioso e tranquilo. Suíte com 1 banheiro e 1 lavabo com água quente e confortáveis! Cozinha pequena com mesa, frigobar, fogão e microondas, e que está conjugada com uma sala com sofá e um espaço de escritório para estudo. Ar condicionado. Café da manhã delicioso com 4 opções.

Cons:

Infelizmente, não tinha janela para o exterior, então a renovação do ar não era efetiva.

2026-08-02 • via Nuitee