Urban Green Hotel & Suites

Hotels
8 (3577 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , cr

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
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Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3577 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
N
Nathan • solo_traveller • cr
10
2026-07-25 • via Nuitee
E
Emilie • solo_traveller • fr
10
Pros:

Hôtel très bien situé, chambres très spacieuses.

2026-07-24 • via Nuitee
T
tellez • solo_traveller • us
10
2026-07-24 • via Nuitee
A
Aleksandra • couple • pl
10
2026-07-24 • via Nuitee
A
Aleksandra • couple • pl
7
Pros:

Miły i pomocny personel. Śniadania - ok

2026-07-24 • via Nuitee
L
Lidia • solo_traveller • es
4
Cons:

No hubo agua desde que entramos hasta la mañana siguiente, lo cual llegando de un viaje de 20h es un inconveniente grande. La habitación era amplia en espacio pero no cumplía la altura mínima normal, el techo era bajísimo, como si hubieran adaptado el entresuelo para aprovechar más estancias.

2026-07-22 • via Nuitee
H
Hady • solo_traveller • cr
10
2026-07-22 • via Nuitee
T
Tjiensja • couple • nl
8
Goede deal voor de prijs van de kamer.
Pros:

Prima ontbijt en ruime kamer.

Cons:

Ontbreekt wat sfeer.

2026-07-22 • via Nuitee
J
José Tejera González • solo_traveller • es
10
Pros:

Nos sorprendió este hotel en el mismo centro de San José, por dentro es super original

2026-07-21 • via Nuitee
O
Ornella • couple • cl
10
Cómodo y limpio para estar un día cerca de los terminales.
Pros:

Lindo limpio y ordenado

Cons:

Es un un barrio no muy bueno

2026-07-18 • via Nuitee
E
Espinosa • couple • cl
6
2026-07-18 • via Nuitee
B
brown9804 • family_with_children • cr
9
2026-07-17 • via Nuitee
S
shira siboni • solo_traveller • il
8
Pros:

היה מסודר נקי וחדר גדול מאוד ביחס למחיר ארוחת הבוקר טובה ואנשי הצוות מקסימים

Cons:

המלון לא כניסה של מלון אלא של בניין, ציפיתי למלון ברמת 4 כוכבים, זה יותר כמו מלון דירות , החדרים מאוד ישנים הכניסה למלון מרחוב יותר מבודד ולא ראשי. ממש לא ספא: יש רק סאונה...

2026-07-16 • via Nuitee
D
David • solo_traveller • cr
4
Pros:

The breakfast was awasome

Cons:

When I came It was a rat in my room. Then they "upgrade me" a new room, a room without windows and A/C not working. The front man was high, or had a terrible problem with his eyes, were absolutely red.

2026-07-14 • via Nuitee
M
Monika • couple • cz
9
Safe location in the centre
Pros:

Grat location in the centre

Cons:

Aircon could be cleaner

2026-07-14 • via Nuitee
L
Lindsey • family_with_children • us
8
2026-07-12 • via Nuitee
E
Estefania • solo_traveller • cr
10
2026-07-11 • via Nuitee
T
Tezza Wasp • solo_traveller • mt
7
Value for Money.
Pros:

We stayed 1 night in San Jose after flying in from Europe & arriving at night.
Room was spacious & clean, bed very comfortable & front desk staff helpful.
Great value for the price with a lovely breakfast in thd morning.

Be warned...San Jose we were told is a bit risky at nightfall. So don't wonder the streets.

Cons:

No complaints, was great for 1 night on a budget.

2026-07-11 • via Nuitee
E
Ericka • solo_traveller • cr
9
2026-07-11 • via Nuitee
U
Uribina • solo_traveller • pa
9
Pros:

Habitación muy amplia y limpia

2026-07-11 • via Nuitee