Urban Green Hotel & Suites

Hotels
8 (3501 reviews)
Avenida Primera, Calles 1 y 3 Distrito Carmen , San José , cr

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.25
Issues with cleanliness due to discovery of a guest's sock in the bed and general hygiene concerns.
Service
8.75
Overall service is satisfactory, but some staff displayed unhelpfulness except for one standout employee.
Location
9.25
The hotel is centrally located with many attractions within walking distance.
Room Quality
7.75
Rooms are spacious but could be updated. Some rooms lack windows, affecting light quality.
Amenities
8.25
Amenities such as breakfast and spa are decent but the sauna was out of service.
Value for Money
8.25
Good space and location for the price, but some cleanliness and service issues detract from overall value.
Food and Beverage
6.25
Breakfast quality needs improvement; oily eggs served and restaurant staff showed reluctance to accommodate requests.
Overall Experience
8.25
Pleasant stay overall with notable location benefits, but significant cleanliness and food issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Accommodation & Convenient Location

Urban Green Hotel & Suites, nestled in San José, offers a blend of comfort and convenience. With a fitness centre, free parking, and a casino, guests can unwind and indulge in various activities. The hotel's proximity to key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica makes it an ideal choice for travelers seeking leisure and entertainment.

Modern Amenities & Exceptional Services

The hotel boasts air-conditioned rooms equipped with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. Guests can enjoy a relaxing sauna experience during their stay. With a 24-hour front desk, airport transfers, and free WiFi, Urban Green ensures a seamless and enjoyable stay for all guests.

Unwind in Style & Comfort

From plush bedding to a private bathroom with a refreshing shower, every detail at Urban Green Hotel & Suites is designed to provide a luxurious experience. Whether visiting Alejandro Morera Soto Stadium or Parque Viva, this hotel offers a perfect retreat for travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3501 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
L
Luis • solo_traveller • cr
10
Recomendado
Pros:

Desayuno bien, ubicación excelente porque está en el puro centro lo que hace sencillos los desplazamientos.

Cons:

El ruido del aire acondicionado.

2026-05-26 • via Nuitee
L
Luciana • couple • br
8
Foi boa, mas o stress do café da manhã pode ser evitado.
Pros:

Quarto amplo

Cons:

Do café da manhã. Tumultuado, cheio, com os atendentes completamente desorientados por serem poucos e ter muitos hóspedes.

2026-05-24 • via Nuitee
M
Margaret • solo_traveller • gb
6
2026-05-22 • via Nuitee
V
Valérie • couple • fr
10
2026-05-22 • via Nuitee
H
Hidalgo • solo_traveller • us
10
2026-05-22 • via Nuitee
T
Tamás • couple • sk
10
Saját parkolója van (trükkös beparkolni a pincébe az oszlopok miatt) de nagyon kedves a személyzet
Pros:

Elhelyezkedés, 5 perc séta a főtér

Cons:

Mi a 3. emelet felső szobát kaptuk (325) ahol a belmagasság csak 195cm volt. Szinte alig fértem el.

2026-05-20 • via Nuitee
P
Picon Pereira • solo_traveller • es
9
Satisfactorio
Pros:

El desayuno, la atencion de a direccion y todos los muchachos de recepcion

Cons:

Pienso que deberia haber un servicio de restaurante al medidodia, pero sobre todo de noche para la cena

2026-05-18 • via Nuitee
E
Edgardo • solo_traveller • ar
10
Pros:

La ubicación

Cons:

Deberían mejorar la aislación entre las habitaciones

2026-05-16 • via Nuitee
C
Christelle • solo_traveller • fr
6
Très grande chambre vieillotte et pas très propre
Pros:

Bien placé en pleine ville, si on fait abstraction des bars/restaurants où la musique est démesurément forte jusqu'à plus de 2h du matin ! Pour les noctambules....

Cons:

Chambre bruyante malgré l'insonorisation, et la propreté limite.
J'ai demandé à ce que la femme de chambre aspire la moquette pas propre à notre arrivée et n'est pas venue pendant notre séjour.

2026-05-14 • via Nuitee
J
Jasper • solo_traveller • nl
7
2026-05-13 • via Nuitee
K
katherine • couple • cr
7
2026-05-13 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

tolle Lage, sauberes Hotel

2026-05-11 • via Nuitee
A
Andreas Werner • couple • ch
6
2026-05-11 • via Nuitee
V
Vergnas • couple • fr
7
Rafraîchissement urgent à prévoir
Pros:

L’emplacement

Cons:

La vétusté

2026-05-11 • via Nuitee
S
sri • solo_traveller • cr
10
2026-05-10 • via Nuitee
Z
ZEME • couple • ar
4
2026-05-08 • via Nuitee
A
Ait ouaret • couple • fr
7
2026-05-05 • via Nuitee
L
Leti Gamboa • solo_traveller • cr
8
2026-05-04 • via Nuitee
F
Fernando • couple • pt
10
2026-05-03 • via Nuitee
L
Laura • couple • gb
8
Convenient
Pros:

Close to city centre and one of the best coffee and chocolate places

Cons:

Breakfast

2026-05-03 • via Nuitee