Nivia Born Boutique Hotel

Hotels
9.3 (371 reviews)
Carrer dels Paraires 24 , Palma de Mallorca , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional, attentive and friendly staff (multiple named staff praised)
Perfect, central location ideal for exploring the old town
Excellent breakfast offering (a la carte, praised by several guests)
Stylish, well-maintained hotel with a pleasant rooftop terrace
Generally clean and well-presented rooms
Cons:
Occasional cleanliness lapses (reported hairs in shower and stained towels)
Rooms can be small and a bit dark; some guests expected more luxury from a 5-star
Perceived value: price seen as high by some guests relative to what is offered
Noise issue for one room beneath the restaurant in the morning
Rooftop terrace described by a few as somewhat lacking in care

Categories

Cleanliness
8.8
Generally praised for cleanliness (multiple mentions of 'Sauberkeit' and tidy rooms), but one guest reported hairs in the shower/bath area and stained towels, so a slight deduction.
Service
10
Consistently excellent — numerous mentions of very friendly, attentive and helpful staff (receptionists, valet, restaurant servers; individual praise for Brais, Bastian & Santi) who provided recommendations and prompt assistance.
Location
10
Repeatedly described as perfect/central — direct access to the old town, close to cathedral, quiet despite central position and ideal for exploring the city.
Room Quality
8.5
Stylish rooms noted, but several guests mentioned rooms are small, sometimes dark and materials/luxury feel could be higher — one comment that the hotel lacks a touch of expected 5-star luxury.
Amenities
9
Good amenities highlighted (nice towels, rooftop terrace, pleasant scents), though a few found the rooftop terrace somewhat neglected; overall well-equipped and stylish.
Value for Money
8.7
Mixed: several guests felt the price is high relative to what is offered and expected for a 5-star, but many positive service/location/food aspects support a reasonably strong value score.
Food and Beverage
9.6
Breakfast repeatedly praised (a la carte/perfect/ great menu). Minor notes (no milk in fridge, small cups) but overall very positive F&B impressions.
Overall Experience
9.8
Very positive overall: numerous guests described enjoyable stays, friendly staff, ideal location and well-presented hotel; a few minor issues did not overshadow the overall strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodations
Nivia Born Boutique Hotel in Palma de Mallorca offers elegantly designed air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms.

Exceptional Services
Guests can enjoy impeccable services including room service, concierge assistance, and currency exchange, ensuring a comfortable and convenient stay.

Convenient Location
Located near popular attractions like Playa Ca'n Pere Antoni and Plaza Mayor, this 5-star hotel also provides easy access to bike and car rentals for exploring the area effortlessly.

Ready to experience luxury and convenience at Nivia Born Boutique Hotel? Book your stay now for an unforgettable experience!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

9.3
Based on 371 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.7
Food and Beverage: 9.6
Overall Experience: 9.8
S
Sean • couple • gb
10
2026-10-31 • via Nuitee
F
Fabian • solo_traveller • de
10
Super Lage, super Hotel, super Personal 😁
Pros:

Super zentrale Lage nahe der Kathedrale. Die Altstadt mit den vielen Gassen direkt und zu Fuß erreichbar. Zimmer super gestaltet, Frühstück a la carde war perfekt. Das Personal war super freundlich ☺️

Cons:

Alles in allem hat mir alles gefallen!

2026-10-30 • via Nuitee
A
Agostini • couple • us
10
Felt like we were at home and with friends around if needed help.
Pros:

I liked all the staff, receptionists, valet boys and restaurant servers. All of them so cordial, always so ready to help and solve our problems, suggest places to visit, to eat. Excellent!

Cons:

The only thing that we didn't like was that we were in the room on the floor below the restaurant and in the morning, important to say that it was after 9 AM, we could here all the moving of the furniture at the restaurant while lying in bed.

2026-10-30 • via Nuitee
M
Marleen • couple • nl
8
2026-10-29 • via Nuitee
C
Christian • couple • de
10
2026-10-29 • via Nuitee
D
David Tushishvili • couple • ge
7
Good Experience
Pros:

We had a pleasant one-night stay at Nivia Born Boutique Hotel. Brais at the front desk did an amazing job welcoming us after our long flight to Palma de Mallorca. He was incredibly kind, attentive, and helpful, recommending some great local spots for us to explore and enjoy.

The hotel’s location is excellent, making it a great base for discovering the city. While the facilities are somewhat limited, our overall experience was good, and Brais’s warm welcome and local recommendations made our stay even more enjoyable.

2026-10-26 • via Nuitee
P
peter • couple • gb
9
2026-10-25 • via Nuitee
Y
Ylva Maria • couple • dk
6
Ok hotel god beliggenhed
Pros:

Beliggenheden og personalet, morgenmadsterrassen.

Cons:

Prisen er for høj i forhold til hvad du får. Der er mange andre fem stjernede hoteller i Palma, som er bedre end dette hotel.
Der er ikke høj kvalitet på værelserne eller valg af materialer.
Der mangler en touch af luksus, som man ville forvente ved 5 stjerner.

2026-10-24 • via Nuitee
A
Antri • couple • cy
10
2026-10-23 • via Nuitee
M
Michael • couple • de
10
Stylisch in Bestlage
Pros:

Beste Lage, sehr freundliches Personal insbesondere der Nachtportier beim check In. Parfum und Dufte zum Ausprobieren. Große Ausstattung mit super Handtüchern. Rundum stylisch und gepflegt. Schöne Dachterrasse. Gern wieder

2026-10-17 • via Nuitee
C
Claire • couple • gb
10
A great central location for exploring the city.
Pros:

Excellent central location yet quiet and very comfortable. Lovely kind staff.

Cons:

Liked everything

2026-10-15 • via Nuitee
V
Vincenzo • couple • it
10
Pros:

Posizione e personale gentile

2026-10-14 • via Nuitee
V
Vincenzo • couple • it
10
2026-10-14 • via Nuitee
L
Lara • couple • gb
10
Perfect little break
Pros:

Location was amazing!! Right in the middle of old town, shops bars restaurants all right there as you walk out the door. Perfect

Cons:

Nothing!

2026-10-11 • via Nuitee
H
Heatley • couple • gb
10
Lovely stay, very central for everything and easy to get the bus to Illetas to spend the day on the beach.
Pros:

Perfect location. Very helpful friendly staff, nothing too much trouble for them.

Cons:

Room was a bit dark, but nothing could be done about that. Would have liked some milk in the fridge for making tea and coffee in the morning. Also, bigger cups for tea.

2026-10-10 • via Nuitee
A
Alsulami • couple • sa
10
Its was my best experience
Pros:

Everything starting from the employees they are very friendly and cooperative,the room the service ,the cleaning all good
Thanks

Cons:

Nothing .

2026-10-08 • via Nuitee
N
Nayla • couple • lb
6
2026-09-19 • via Nuitee
C
carol • couple • us
10
Amazing!
Pros:

Staff was amazing especially Bastian & Santi at the front desk

2026-09-18 • via Nuitee
H
Harry • couple • de
10
Top. Immer wieder gerne.
Pros:

Die super Lage und das modern ausgestattete Zimmer. Das Personal war super freundlich und hilfsbereit ohne „drüber“ zu sein.

Cons:

Wir fanden die Dachterrasse im Vergleich etwas lieblos.

2026-09-17 • via Nuitee
S
Sabrina • couple • at
7
Pros:

Lage war sehr zentral

Cons:

Es waren im Dusch & Badbereich noch Haare von Fremden & auch die Handtücher waren nicht komplett sauber, also es waren noch Flecken zu sehen

2026-09-14 • via Nuitee