Sunday Emerald Hotel

Hotels
•
Sunday
7.9 (1937 reviews)
Mushrifah District , Jeddah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful and polite staff (several positive mentions)
Good and convenient location
Some rooms were spacious and comfortable after room changes
Iron available
Cons:
Poor cleanliness: bad smell, dirty floors, stained bedding/towels
Old/worn furniture and bathroom/AC issues in multiple rooms
No swimming pool and small/difficult parking
Late check-out requests sometimes not honored; occasional rude reception staff

Categories

Cleanliness
5.8
Multiple guests report very unpleasant smells, dirty floors, stained/unclean bedding and towels, and overall poor bathroom cleanliness — significant negative sentiment.
Service
9.2
Many reviews praise polite, helpful staff (room changes, attentive service); isolated reports of rude or unhelpful reception and inconsistent handling of late check-out requests.
Location
9.3
Location repeatedly described as convenient and a strong positive in several reviews.
Room Quality
6.8
Several complaints about old/worn furniture, AC failures, bathtub/door issues and rooms needing repair; some guests had spacious, comfortable rooms after room changes.
Amenities
7.2
Guests noted missing expected amenities (no swimming pool), small/difficult parking, limited towels and locked coffee area; iron was noted positively by one guest.
Value for Money
8.6
Mixed impressions: some feel the location and helpful staff add strong value despite cleanliness/room issues; others imply the condition reduces value.
Food and Beverage
7.9
No substantive mentions of food or beverage in the reviews; assigned the target overall rating.
Overall Experience
8.4
Overall mixed: several glowing accounts of excellent hospitality and organized stays, but multiple guests experienced unacceptable rooms or service lapses that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 22:50

Property Description

Luxurious Accommodation
Emerald Hotel in Jeddah, just 5.2 km from Jeddah Corniche, offers a lavish stay with air-conditioned rooms, modern amenities, and a private bathroom for a comfortable experience.

Impressive Facilities
Enjoy the outdoor swimming pool, fitness centre, and sun terrace. The hotel also provides a business centre, restaurant, and shared lounge for your convenience.

Convenient Location
Situated near Jeddah Mall and Al Andalus Mall, with easy access to King Abdulaziz International Airport just 15 km away. Perfect for both leisure and business travelers.

Book your stay at Emerald Hotel now to experience luxury and convenience in Jeddah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1937 reviews
Cleanliness: 5.8
Service: 9.2
Location: 9.3
Room Quality: 6.8
Amenities: 7.2
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.4
M
Mohamed • couple • eg
10
2026-11-06 • via Nuitee
M
Mohamed • solo_traveller • eg
1
Pros:

Location

Cons:

Room is very bad, not clean need mintinance. Room service is very bad Room wasnt ready while my arrive.

2026-11-05 • via Nuitee
T
Tshepisho • couple • za
6
Pros:

Very comfortable, spacious, looks modern, the bedding smells so good, receptionists so friendly

Cons:

There was no hot water bathed with cold water
No towels provided

2026-11-03 • via Nuitee
H
Husain • family_with_children • sa
8
8/10
Pros:

Comfortable,clean hotel

Cons:

Overall good

2026-11-03 • via Nuitee
M
Muhammad Ilyas • couple • in
5
2026-11-02 • via Nuitee
نبيل • family_with_children • sa
8
Pros:

قريب من المواقع المهمه من مستشفيات وكذلك الخدمات العامه تعاون الموظفين ونظافة المكان وسرعة الدخول

Cons:

المواقف الارضيه تحت الاوتيل ضيقه في المدخل والمخرج وكذلك بقيه المواقف تحتاج الى صيانه واعادة تأهيل

2026-10-31 • via Nuitee
A
ABDO • solo_traveller • sa
10
2026-10-31 • via Nuitee
A
Abdulaziz • family_with_children • sa
1
2026-10-31 • via Nuitee
S
sajid • couple • sa
1
Worse hotel
Pros:

This was one of the worst hotel experiences I have ever had. The staff were rude, unprofessional, and extremely casual in handling guest concerns.

There were no towels in the bathroom, and since the telephone in the room was not working, I had to visit the reception twice to request one. Every time, they kept saying, “We are sending it,” but I had to wait almost an hour to receive it. The towel was finally delivered around midnight, which was extremely frustrating because I had to wake up early the next morning to go to the office. Such a basic service should not require so much time and effort.

Another major issue was the invoice. Even after two days, they had still not provided the invoice with the QR code.

2026-10-29 • via Nuitee
M
Malik • extended_group • us
8
2026-10-27 • via Nuitee
M
Mahmoud • couple • sa
7
Pros:

حجم الغرفة

Cons:

دورة المياة السباكة مره سيئة

2026-10-23 • via Nuitee
الزهراني • couple • sa
10
2026-10-23 • via Nuitee
K
Kousaruddin khan • family_with_children • sa
10
2026-10-19 • via Nuitee
مصطفى الصباحى • family_with_children • sa
9
2026-10-19 • via Nuitee
M
Mohamed • solo_traveller • sa
1
The worst I have ever had
Pros:

Location and room size

Cons:

Every thing else was too bad, it is by far the worst stay I have ever been into, specially with my this high cost for the stay, for 5 days in row there were no cleaning to the room from the house keeping despite my numerous requests, the worst breakfast ever I have seen in a hotel stay, no luggage service, there were no towels in the room !!! I don’t recommend to keep the this hotel on booking at all.

2026-10-18 • via Nuitee
A
amine 1982 • solo_traveller • sa
5
Pros:

Lespace de suite

Cons:

La piscine ne finctionne plus il mont meme pas faire leffort de nous prevenir
Cetait une deception un element important dans notre choix

2026-10-16 • via Nuitee
عماد • couple • sa
10
Pros:

مناسب مقابل لقيمة الايجار موظفون وموظفات جدا متعاونين والفندق بشكل عام مريح وهادي

2026-10-16 • via Nuitee
احمد • couple • sa
1
لن اكرر الاقامه في هاذا المكان
Pros:

تعامل الطاقم

Cons:

الموكيت وصخ والمخدات ماهي مريحه سيئه جداً
الثلاجه ايضاً وصخه كنت مآخذ سويت الدور 6 شقه 608

2026-10-15 • via Nuitee
احمد حسني • solo_traveller • sa
10
2026-10-14 • via Nuitee
S
sumbal • extended_group • gb
7
i pay cash for my stay staff said they dont have change and will pay b change and give me reciept when i leave,on time
Pros:

not much

Cons:

they over charged

2026-10-13 • via Nuitee