Sunday Emerald Hotel

Hotels
•
Sunday
7.9 (1937 reviews)
Mushrifah District , Jeddah , sa

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful and polite staff (several positive mentions)
Good and convenient location
Some rooms were spacious and comfortable after room changes
Iron available
Cons:
Poor cleanliness: bad smell, dirty floors, stained bedding/towels
Old/worn furniture and bathroom/AC issues in multiple rooms
No swimming pool and small/difficult parking
Late check-out requests sometimes not honored; occasional rude reception staff

Categories

Cleanliness
5.8
Multiple guests report very unpleasant smells, dirty floors, stained/unclean bedding and towels, and overall poor bathroom cleanliness — significant negative sentiment.
Service
9.2
Many reviews praise polite, helpful staff (room changes, attentive service); isolated reports of rude or unhelpful reception and inconsistent handling of late check-out requests.
Location
9.3
Location repeatedly described as convenient and a strong positive in several reviews.
Room Quality
6.8
Several complaints about old/worn furniture, AC failures, bathtub/door issues and rooms needing repair; some guests had spacious, comfortable rooms after room changes.
Amenities
7.2
Guests noted missing expected amenities (no swimming pool), small/difficult parking, limited towels and locked coffee area; iron was noted positively by one guest.
Value for Money
8.6
Mixed impressions: some feel the location and helpful staff add strong value despite cleanliness/room issues; others imply the condition reduces value.
Food and Beverage
7.9
No substantive mentions of food or beverage in the reviews; assigned the target overall rating.
Overall Experience
8.4
Overall mixed: several glowing accounts of excellent hospitality and organized stays, but multiple guests experienced unacceptable rooms or service lapses that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 22:50

Property Description

Luxurious Accommodation
Emerald Hotel in Jeddah, just 5.2 km from Jeddah Corniche, offers a lavish stay with air-conditioned rooms, modern amenities, and a private bathroom for a comfortable experience.

Impressive Facilities
Enjoy the outdoor swimming pool, fitness centre, and sun terrace. The hotel also provides a business centre, restaurant, and shared lounge for your convenience.

Convenient Location
Situated near Jeddah Mall and Al Andalus Mall, with easy access to King Abdulaziz International Airport just 15 km away. Perfect for both leisure and business travelers.

Book your stay at Emerald Hotel now to experience luxury and convenience in Jeddah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1937 reviews
Cleanliness: 5.8
Service: 9.2
Location: 9.3
Room Quality: 6.8
Amenities: 7.2
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.4
A
Abdiladif • family_with_children • nl
6
De kort tijd ik heb niet tevreden omdat bij Booking staat dat hij heeft zwemmenboel maar niet staat
Pros:

Rustig omgeven

Cons:

Vloeren heeft veel stoffen de deur is kapot

2026-08-28 • via Nuitee
A
Aaqib • extended_group • ae
6
Decent
Pros:

The location was decent.

Cons:

Room and carpets were dirty. Walls were messy. Tea kettle wasnt working. It was okay to stay at.

2026-08-27 • via Nuitee
A
arnel • solo_traveller • sa
10
Pros:

Everything

2026-08-25 • via Nuitee
سمير • extended_group • sa
5
2026-08-25 • via Nuitee
K
Khurshid • solo_traveller • sa
4
Pros:

Location

Cons:

Rooms were dirty, swimming pool was closed, whole vacation with family was based on false ad by hotel

2026-08-24 • via Nuitee
T
Thia • extended_group • ml
1
2026-08-23 • via Nuitee
T
Thia • extended_group • ml
1
Catastrophique
Pros:

J’ai rien aimé j’ai jamais vu un établissements aussi sale et sans personnel

Cons:

L’établissement est très sale sans personnel on a fait monte nos valises toute seule , il y’avait pas de room service pour nettoyer les chambres

2026-08-23 • via Nuitee
Y
Yousra • couple • fr
10
Au top
Pros:

La deco propreté employé très sympas

Cons:

Odeur dans la chambre

2026-08-22 • via Nuitee
A
abdullah • couple • sa
10
2026-08-21 • via Nuitee
S
Sibghat • couple • sa
10
2026-08-20 • via Nuitee
M
Munsab • extended_group • sa
9
Excellent
Pros:

Excellent

2026-08-20 • via Nuitee
M
Mohmmad • family_with_children • sa
9
جميلة
Pros:

النظافة في الغرف النوم.ا. انا المضيفين جدا ودودين

Cons:

الحمامات والكراج جدا ضيق خصوصن لسيارات العائلية

2026-08-19 • via Nuitee
S
Saiqa • extended_group • sa
1
2026-08-17 • via Nuitee
A
ABDO • solo_traveller • sa
10
2026-08-15 • via Nuitee
A
ABDO • couple • sa
10
2026-08-15 • via Nuitee
K
Khalid • solo_traveller • sa
1
Cons:

تعامل موظف الاستقبال (ماجد) سيء جدا .
ازعاج من الاستقبال لطلب الخروج وفتح باب الغرفة ونحن نائمون والخروج الصحيح اليوم التالي .

2026-08-14 • via Nuitee
B
Bander • family_with_children • sa
8
لا اتوقع اني اكررها
Pros:

موقع ممتاز
نظافة المكان

Cons:

المسبح في الصيانة (حاجز ودافع عشان المسبح)
السعر اغلى من المقابل
لايوجد مغسلة ولايسمح للعامل ياخذ الغسيل

2026-08-14 • via Nuitee
M
Moha • family_with_children • fr
7
Sympa mais reste un bon rapport qualité prix
Pros:

L’espace

Cons:

La vue sur les Clims. La piscine été vide dommage.

2026-08-13 • via Nuitee
A
Aymanjad • solo_traveller • sa
1
تجربة لن تتكرر
Pros:

التكيف جيد والنوافذ عزلها جيد

Cons:

المسبح مهجور وغير صالخ عكس الصور في الموقع وهذا يعتبر غش ويجب ازالة صور المسبح او اخبار الضيف قبل الحجز
الاثاث يحتاج صيانة
الموكيت كله بقع ولم يتم تنظيفه منذ فترة
هناك شخص في الاستقبال هندي يتكلم بصورة غير مهذبة ويتعامل باستهبال والكرت احتاج تفعيل من الاستقبال أكثر من مرة ننتظر في الباب لانه يحتاج برمجة
المواقف ضيقة جدا
لم يتم تنظيف الغرفة طيلة الاقامة ولا مرة
تجربة غير جيدة ولن تتكرر

2026-08-13 • via Nuitee
B
Bandar • couple • sa
7
2026-08-08 • via Nuitee