Hotel Indigo Vancouver Dwtn - Portland Area by IHG

Hotels
•
Hotel Indigo
8.8 (178 reviews)
550 Waterfront Way , Vancouver , US
+1 360-816-0058

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location / waterfront views
Friendly, helpful staff and fast valet
Clean, comfortable and well appointed rooms
Highly rated on-site restaurants and in-room coffee
Convenient for cruise departures and city exploration
Cons:
Street and airplane noise reported by multiple guests
Perceived high price / value concerns
Some rooms lack microwaves; TV/mirroring and lighting issues
Rooftop bar reported understaffed or poorly managed
Nearby street homelessness noted by one guest

Categories

Cleanliness
9
Multiple guests described rooms and the property as spot clean, cozy and well maintained.
Service
9.3
Staff repeatedly praised as helpful, friendly and efficient (fast valet, easy check-in, responsive to issues).
Location
9.5
Consistently praised for central/waterfront location, convenient for cruises and within walking distance of many attractions.
Room Quality
8
Rooms noted as spacious, comfortable and well appointed with nice views; negatives include missing microwaves in some rooms, sparse lighting, and outdated TV/mirroring.
Amenities
8.6
Good amenities overall (valet, coffee shop, restaurants, in-room coffee); some operational issues noted (rooftop bar understaffed, restaurants are separate businesses).
Value for Money
7.5
Mixed opinions on price—several guests questioned the value for the cost and called restaurants pricey.
Food and Beverage
9
Food outlets (Five Sails, 13 Coins) and in-room coffee received strong praise; some items/restaurants noted as pricey but often described as worth it.
Overall Experience
9.5
Majority of reviewers report very positive stays and willingness to return; occasional drawbacks (street/plane noise, local street homelessness) noted but not dominant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and On-Site Dining Options
Hotel Indigo - Vancouver Dwtn - Portland Area offers a fitness centre, private parking, a terrace, and a restaurant for guests to enjoy. Additionally, there is an on-site bar available, perfect for unwinding after a long day of exploring the city.

Business Area and Free WiFi
Guests can take advantage of the hotel's business area, ideal for staying productive while traveling. With free WiFi throughout the property, staying connected is easy and hassle-free for both leisure and business travelers.

Prime Location and Exceptional Service
Conveniently situated near major attractions like Moda Center and Oregon Convention Center, this IHG Hotel provides excellent service with room service and a 24-hour front desk. Book your stay now and experience the best of Vancouver and Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 9
Service: 9.3
Location: 9.5
Room Quality: 8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.5
M
M Sunga-Rigolo • solo_traveller • us
9
Pros:

Location, staff, coffee shop, and restaurant.

Cons:

Windows and/or walls not well insulated to drown out noises from the street.

2026-09-04 • via Nuitee
S
Sophia • solo_traveller • us
9
9/10, my room didn’t have a microwave though. That’s it! Highly recommend.
Pros:

Gorgeous, comfortable, excellent food, friendly staff, delicious in-room coffee, beautiful waterfront view, excellent location.

Cons:

My room didn’t have a microwave

2026-08-30 • via Nuitee
J
jennifer • couple • us
8
Very nice experience. Would go back again.
Pros:

Location, Staff was amazing, modern, very clean and updated. Bed is comfortable.

Cons:

Room is a bit dark (lighting is sparse), TV is not updated - needs smart TV w apps. Their mirroring capability is not great. Rooms should provide water every day

2026-08-03 • via Nuitee
K
Komei • solo_traveller • jp
8
2026-07-17 • via Nuitee
L
Lynnette • couple • us
8
There were nice amenities.
Pros:

I love the location.

2026-07-06 • via Nuitee
B
byeaman • family_with_children • us
9
Very convenient for a cruise departure, or a visit in Vancouver
Pros:

My for cruise departure. Five Sails restaurant was amazing, but pricey and worth the experience.

Cons:

all good

2026-07-04 • via Nuitee
R
rachel • couple • us
7
Just okay
Pros:

Location

Cons:

Noise

2026-07-04 • via Nuitee
C
Chris • couple • us
7
Comfortable and a lot of things to do within walking distance
Pros:

Location

Cons:

Price

2026-07-03 • via Nuitee
H
Hope • solo_traveller • us
7
Nice but not sure for the $$ I’d stay here again.
Pros:

Central location to Vancouver and Portland. Lots to do around the property.

Cons:

NOISE!! Street noise was awful. Plane noise was second.

2026-06-20 • via Nuitee
T
Tana • solo_traveller • us
10
Pros:

Valet and location

Cons:

No issues

2026-06-14 • via Nuitee
R
Raman • couple • us
9
2026-05-31 • via Nuitee
E
edna • solo_traveller • us
10
Pleasure weekend getaway 5/23/26
Pros:

The view from our room was beautiful, employee was very nice and they're valet fast and easy no long wait also 24hrs attendant . The whole place was spot clean and smells good, it's cozy and inviting if we ever go back I'd stay there again...

Cons:

Homeless on the other side of the street after we were driving late at night we ended up driving on the other side and it was homeless street but it was quite other than that nothing negative to say.

2026-05-27 • via Nuitee
T
Tiffany • solo_traveller • us
10
Best in Class
Pros:

Extremely nice and helpful staff, easy check in and convenient locations for views, restaurants and city exploration. Very comfortable and clean room!

Cons:

You can hear the airplanes, but its not overbearing. There isn't much you can do about that for the location. Not a ding, just informational. Still loved everything about it!

2026-05-20 • via Nuitee
H
h2omeyer • Couples • Seattle, Washington
10
Very nice rooms and staff
Pros:

I only paid for a partial view and it was a very beautiful view. The room was spacious and really well appointed-loved the leather details. Staff was helpful and when the tv didn't work responded quickly. Be advised it's a little different concept where the restaurants and bars are seperate businesses. 13 coins was awesome. Rooftop bar was not managed well at all-understaffed and lacking clean plates/silverware.

2026-05-13 • via Tripadvisor
J
Jean-Marie • couple • us
9
Super comfortable room with outstanding location
Pros:

The room was very spacious, the bedding was super comfortable, the bathroom was spacious with a separate door for the toilet. The rooftop bar was great and had outstanding views of the Columbia river.

Cons:

I would’ve liked bath robes and self parking would’ve been nice. The $29/day destination fee seemed excessive considering there was no pool and bathrobes were not provided. So we paid $29 a day for the fitness center ?

2026-05-02 • via Nuitee
S
Shonda • family_with_children • us
7
Pros:

On the water. Walkable to restaurants and waterfront. Rooms were nice and modern.

Cons:

While I understand that there isn’t anything the hotel can do about the situation, I was not expecting motorcycles to be riding up and down the waterfront late at night. It was noisy and prevented us from sleeping which at that point, I understood the ear plugs provided by the hotel.

2026-04-23 • via Nuitee
J
Jeff_Turner • couple • us
10
2026-04-15 • via Nuitee
G
gaynorh388 • Family
10
Model Service
Pros:

We spent three days at the Indigo. Alexandra at the front desk was a joy to work with. She was always quick to take care of small details and did so with a smile. I already plan to go back and look forward to working with her again. She is a model for hotel customer service.

2026-04-13 • via Tripadvisor
J
Johnny • couple • us
9
I like it so much that I will definitely go back
Pros:

The property was new and great the roof top lounge was excellent for a relaxing drink. I would definitely recommend to friends and families

Cons:

Everything was superb. No complaints

2026-04-06 • via Nuitee
A
Angel • family_with_children • us
10
Parking sucks
Pros:

The location

Cons:

Parking

2026-03-29 • via Nuitee