Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Luxurious rooms
Cons:
Limited food delivery options
Communication issues during events

Categories

Cleanliness
9.41
Very clean and luxurious; specific feedback highlights exceptional cleanliness.
Service
9.88
Staff were very friendly and provided excellent service; mentioned multiple times across reviews.
Location
9.92
Great location; close to attractions and convenient for guests.
Room Quality
9.37
Rooms are nice, spacious, and luxurious; consistent positive feedback.
Amenities
8.9
Amenities provided are satisfactory, with emphasis on luxury elements.
Value for Money
8.36
Expectations were met but some aspects may not justify luxury pricing.
Food and Beverage
8.91
Food quality is good, but food delivery options could be improved.
Overall Experience
9.68
Guests had a fantastic stay, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:02

Property Description

Luxurious 5-Star Accommodation

Exquisite Dining and Recreation Facilities
Indulge in a culinary journey at our restaurant, take a refreshing dip in the indoor pool, or work up a sweat in the fitness centre. With free bikes available and a kids' club for our younger guests, there's something for everyone at Sofitel Ambassador Seoul Hotel & Serviced Residences.

Elegant Rooms and Modern Amenities
Experience comfort and convenience in our air-conditioned rooms, each equipped with top-notch amenities including a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature a kitchenette for added flexibility. Unwind in the cozy seating area and enjoy a restful stay.

Ready to experience luxury and comfort in Seoul? Book your stay at Sofitel Ambassador Seoul Hotel & Serviced Residences now!

Important information:

Please note Sofitel Fitness (including gym), pool and changing room & sauna is closed on the first Tuesday of every month.

Please note the Gym is closed on the second Tuesday of every month.

For safety reasons, Sofitel Fitness facilities and changing rooms available only for guests aged 17 and older.

To provide optimal facilities and environment, children 12 years and younger are not permitted to enter the CLUB MILLÉSIME.

Please note that on-site fitness and pool facilities are available for staying guests and club members only.

All guests under 19 years of age must be accompanied by a parent or legal guardian to stay at this property.

For guests’ comfort and safety, all hotel guests are required to make pre-booking to use the pool and one entry per person per day is allowed.

Breakfast is provided to two adults and one child at age 12 or under when breakfast-included option for 2 people is chosen. Extra costs will be charged for additional person.

In order to protect the environment and hygiene, including reducing the use of disposable products, outside food is completely prohibited from being brought into the hotel. In case of carry in, additional fee would be charged.

The Club Millésime is open daily from 06:00 to 22:00.

Please note that the Club Millésime is for adults only from 17:00 to 22:00 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1197 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.68
B
Bartosz family_with_children pl
10
Pros:

Room, food, service, localization.

Cons:

None

2026-05-16 via Nuitee
P
Paul solo_traveller gb
10
Exceptional five star hotel in Seoul
Pros:

This is one of the best five star hitels we have ever stayed in. Excellent location, superb staff, beautiful hotel with amazing facilities and a great breakfast.

Cons:

Nothing - I can't fault this hotel at all. Those who want to be really central may not wish to be located here but the local area is fantastic with loads of restaurants and shops so if you don't mind a 30-45min metro journey then it's not a problem.

2026-05-16 via Nuitee
M
Miriam family_with_children es
10
2026-05-15 via Nuitee
D
Daniela couple de
10
2026-05-15 via Nuitee
A
Ambreen solo_traveller gb
10
2026-05-15 via Nuitee
G
Gulmira family_with_children kz
10
2026-05-13 via Nuitee
Нарангэрэл couple mn
9
2026-05-10 via Nuitee
A
Ara family_with_children us
9
2026-05-10 via Nuitee
F
Fatema couple ae
8
2026-05-10 via Nuitee
S
SONIA solo_traveller fr
10
2026-05-09 via Nuitee
S
SHENG HSUN couple tw
10
Pros:

Clean, good location, great view and kindly service.

2026-05-06 via Nuitee
M
Martin solo_traveller de
10
2026-05-06 via Nuitee
별바라기 solo_traveller kr
8
2026-05-06 via Nuitee
A
Abdalla Askar couple ae
10
Everything was 5 star (staff,services, room,bed,location,breakfast)
Pros:

Everything was 5 star (staff,services, room,bed,location,breakfast)

Cons:

Everything was 5 star (staff,services, room,bed,location,breakfast)

2026-05-05 via Nuitee
D
DINA couple id
9
A apartment hotel that is Perfect for family.
Pros:

The location is next to mall and the view of the lake

Cons:

It’s far from city center.

2026-05-04 via Nuitee
M
M couple gb
7
Nice stay but chaotic
Pros:

Beautiful room and location. Amazing staff at entrance of hotel.

Cons:

Breakfast is too chaotic. Booking requirements for swimming pool is weird. Reception team not very helpful. Elevator process is confusing not enough signs. Breakfast experience was the most negative

2026-05-04 via Nuitee
L
lee couple kr
10
2026-05-03 via Nuitee
S
SUYEON couple kr
9
2026-05-01 via Nuitee
C
Choi family_with_children us
10
Lovely hotel in a great location. Would highly recommend!
Pros:

The location was great, right next to Lotte Mall and a beautiful lake. We walked around the lake in the morning and it was lovely. The hotel staff was very nice and helpful and attentive. The rooms are large and comfortable. The beds are comfortable as well.

Cons:

Great amenities however it seems like everything is charged extra, from renting swim caps, and any extra items in the room. It would be nice if those amenities were included in the price of the room. Otherwise we had a very enjoyable stay and were very comfortable.

2026-05-01 via Nuitee
P
Piotr family_with_children pl
10
Pros:

Wszystko

2026-04-30 via Nuitee