Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Luxurious rooms
Cons:
Limited food delivery options
Communication issues during events

Categories

Cleanliness
9.41
Very clean and luxurious; specific feedback highlights exceptional cleanliness.
Service
9.88
Staff were very friendly and provided excellent service; mentioned multiple times across reviews.
Location
9.92
Great location; close to attractions and convenient for guests.
Room Quality
9.37
Rooms are nice, spacious, and luxurious; consistent positive feedback.
Amenities
8.9
Amenities provided are satisfactory, with emphasis on luxury elements.
Value for Money
8.36
Expectations were met but some aspects may not justify luxury pricing.
Food and Beverage
8.91
Food quality is good, but food delivery options could be improved.
Overall Experience
9.68
Guests had a fantastic stay, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:02

Property Description

Luxurious 5-Star Accommodation

Exquisite Dining and Recreation Facilities
Indulge in a culinary journey at our restaurant, take a refreshing dip in the indoor pool, or work up a sweat in the fitness centre. With free bikes available and a kids' club for our younger guests, there's something for everyone at Sofitel Ambassador Seoul Hotel & Serviced Residences.

Elegant Rooms and Modern Amenities
Experience comfort and convenience in our air-conditioned rooms, each equipped with top-notch amenities including a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature a kitchenette for added flexibility. Unwind in the cozy seating area and enjoy a restful stay.

Ready to experience luxury and comfort in Seoul? Book your stay at Sofitel Ambassador Seoul Hotel & Serviced Residences now!

Important information:

Please note Sofitel Fitness (including gym), pool and changing room & sauna is closed on the first Tuesday of every month.

Please note the Gym is closed on the second Tuesday of every month.

For safety reasons, Sofitel Fitness facilities and changing rooms available only for guests aged 17 and older.

To provide optimal facilities and environment, children 12 years and younger are not permitted to enter the CLUB MILLÉSIME.

Please note that on-site fitness and pool facilities are available for staying guests and club members only.

All guests under 19 years of age must be accompanied by a parent or legal guardian to stay at this property.

For guests’ comfort and safety, all hotel guests are required to make pre-booking to use the pool and one entry per person per day is allowed.

Breakfast is provided to two adults and one child at age 12 or under when breakfast-included option for 2 people is chosen. Extra costs will be charged for additional person.

In order to protect the environment and hygiene, including reducing the use of disposable products, outside food is completely prohibited from being brought into the hotel. In case of carry in, additional fee would be charged.

The Club Millésime is open daily from 06:00 to 22:00.

Please note that the Club Millésime is for adults only from 17:00 to 22:00 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

9.3
Based on 1246 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.68
N
Nina family_with_children kz
7
Pros:

Местоположение

Cons:

Мы останавливались здесь уже ранее, и были если честно, в восторге от отеля, именно поэтому мы выбрали его в этот раз. Но в этот раз впечатления не самые радужные: очень странное позиция ресторана на завтрак – ты приходишь в 07:40, а тебе говорят, что в эту волну вы не попали, и нужно приходить вторым этапом, которые начнётся через 15-20 минут. И всех, кто приходил в этот момент разворачивали обратно. Это очень – очень странно, я впервые сталкиваюсь с таким, хотя я очень часто путешествующей человек. Не припомню, чтобы такие правила были ранее. Вы понимаете, что это реально портит настроение с утра и человек испытывает негативный гостевой опыт? По качеству еды – как будто бы есть изменения, раньше все было вкуснее, сейчас все посредственно. Также не понравились номера люкс: окна смотрят в стену черного здания, там всегда очень темно, никогда не бывает солнца, чувствуешь себя как в подвале. Также очень странно было то, что шторы были не выглаженные, а новые, прямо с этикетками на каждой шторе, и их повесили просто на окна – они все были в квадратик, видимо как были сложены новые, так и повесили. Очень странно. Сам люкс удобный, но второй раз я бы в отель именно из-за этих двух негативных моментов однозначно не вернулась. К сотрудникам претензий нет, всегда все очень вежливо и корректно. Считаю, что отелю необходимо пересмотреть политику на завтрак.

2026-09-07 via Nuitee
P
peiran couple us
10
2026-09-05 via Nuitee
Y
Yeri family_with_children ca
10
Exceptional
Pros:

Our stay was amazing. We enjoyed staying at the hotel

Cons:

N/A

2026-09-05 via Nuitee
경완 solo_traveller kr
10
2026-08-31 via Nuitee
G
Gao family_with_children gb
10
Pros:

位置、服务都很好

Cons:

继续保持高水准

2026-08-31 via Nuitee
A
Arna extended_group kz
10
2026-08-31 via Nuitee
I
IBRAIM solo_traveller kr
10
2026-08-31 via Nuitee
R
Ramona solo_traveller fr
9
Pros:

Tres bien situe, jolie vue, Très confortable, luxueux et plein des choses a faire dedans et a proximité. Nous avons apprécié particulièrement le resto Fait Maison ...le personnel, la propreté et le calme, mes enfants Lotte World qui est a proximité.....joli fin des vacances avant retour

Cons:

Peut-être l accueil initial ( attitude désagréable de la premiere réceptionniste contrastant avec ses autre collègues). L'absence de gel de douche et shampoing dans la salle de bain, ( baignoire ) la premiere jour, qui c est vite corrigé après signalement.

2026-08-31 via Nuitee
I
Isabella solo_traveller au
10
2026-08-30 via Nuitee
V
Vici couple gb
9
2026-08-28 via Nuitee
L
Luca family_with_children it
8
Last days in Seoul
Pros:

The position near the lake

Cons:

During The Weekend they organize the breakfast but 3 slots and you have to queue to enter. And also for swimming pool you have to reserve only for 1 slot during the day. I understand they have high occupancy during weekend but is an hotel problem not of a client that pay quite good amount of money to be in this type of hotel.

2026-08-27 via Nuitee
N
Nensi family_with_children be
9
Un très bel hôtel ! Emplacement excellent.
Pros:

Tout neuf impeccable confortable

Cons:

Trop trop cher , spa ( double prix par rapport à l’Europe ) , repas en chambre pas très bon

2026-08-26 via Nuitee
W
WALEED couple ae
10
2026-08-24 via Nuitee
W
WALEED couple ae
10
2026-08-24 via Nuitee
E
eunji family_with_children kr
6
Pros:

쾌적하고 방이 참 좋았어요.

Cons:

체크인을 4시경 하는데 너무 밀려서 당황했습니다. 덤으로 방이 준비가 안되어있어서... 더더욱... 연휴라 체크인이 밀린 거 같지만 빨리 빨리 빠지지 않아서 서서 대기하는데 힘들었답니다.

2026-08-20 via Nuitee
J
José solo_traveller pt
9
2026-08-19 via Nuitee
M
MOHAMMED couple sa
10
2026-08-18 via Nuitee
G
Ghaday extended_group sa
10
2026-08-17 via Nuitee
A
Areum couple kr
9
2026-08-17 via Nuitee
S
Sugyeong family_with_children kr
9
2026-08-17 via Nuitee