Holiday Inn Express & Suites - Little Rock Downtown by IHG

Hotels
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Holiday Inn Express
8.7 (712 reviews)
811 East 4th Street , Little Rock , us

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Children allowed
Pets allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly and helpful staff
Good location
Cons:
Stains on sheets
Parking issues
Noise from other rooms

Categories

Cleanliness
8.16
Some reviews mentioned stains on sheets and dirty carpets.
Service
9.13
Staff was consistently praised for friendliness and assistance.
Location
8.67
Location was generally good but mentioned as odd or sketchy by some.
Room Quality
8.62
Rooms were described as clean and comfortable, but some noise issues were noted.
Amenities
8.65
Basic amenities provided, but parking was a concern for some guests.
Value for Money
8.61
Felt reasonable for the experience, though some concerns about additional fees.
Food and Beverage
9.16
Breakfast received positive feedback, though some wished for more options.
Overall Experience
8.63
General sentiment is positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:32

Property Description

Convenient Location and Amenities

Located in the heart of Little Rock, Holiday Inn Express & Suites offers a range of amenities including a fitness centre, free WiFi, and a shared lounge. Situated near popular attractions such as the William J. Clinton Presidential Center and Park, this 3-star hotel provides easy access to the best of the city.

Relaxation and Recreation

Guests can unwind in the on-site indoor pool or explore the area through hiking and cycling, with bike hire services available at the hotel. Whether you prefer a leisurely stroll at the River Market District or a visit to the Historic Arkansas Museum, there's something for everyone.

Exceptional Service

With a 24-hour front desk and attentive staff, including a hairdresser and business centre, Holiday Inn Express ensures a comfortable stay for all guests. Book now to experience the perfect blend of convenience and hospitality at Holiday Inn Express & Suites - Little Rock Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 712 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.67
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
B
Biaunca • couple • us
10
2026-06-09 • via Nuitee
T
Tyler • family_with_children • us
9
Pros:

Clean, friendly staff

Cons:

Limited parking on site , we had to park in a gravel lot

2026-06-04 • via Nuitee
D
Diane • couple • us
10
Pros:

The whole hotel was very clean and staff was very helpful

2026-06-01 • via Nuitee
S
Shameka • solo_traveller • us
6
Staff members should treat ALL people the same not the ones that are lighter than myself!
Pros:

My son blanket was removed from the bed and they showed zero interest in assisting to find it or even look through lost and found for it. Unacceptable

Cons:

Staff does not communicate well. The lady at the front has no patience but I watched her with other guests and she would smile and be courteous depending on what you look like!

2026-05-25 • via Nuitee
S
Shameka • solo_traveller • us
5
2026-05-25 • via Nuitee
C
Consuelo • solo_traveller • us
8
2026-05-25 • via Nuitee
S
Shameka • family_with_children • us
5
Communicating with people from all walks of life the same is needed!
Pros:

Property is in a good location. Breakfast is good. Staff could be better. Overall the room itself is good. It would have been nice to know I’m being charged $10 per day for parking.

Cons:

Communication with night staff and cleaning staff not so great. The young lady that initially checked me in was great! She’s been there a short time she mentioned but she was nice. The rest of them not so much

2026-05-25 • via Nuitee
M
MacKenzie • family_with_children • us
5
2026-05-23 • via Nuitee
O
Olivier • couple • be
10
Excellent séjour.
Pros:

Excellent séjour.

Cons:

Nous avons tout aimé.

2026-05-20 • via Nuitee
R
Rhiannon • family_with_children • us
10
Pros:

Very friendly staff

Cons:

Entitling was great

2026-05-17 • via Nuitee
J
Jeff • solo_traveller • us
5
2026-05-06 • via Nuitee
D
Delores • extended_group • us
10
2026-05-04 • via Nuitee
A
amymorris316 • Couples
10
Little Rock
Pros:

Location- Walking distance to Clinton library and river par. Atmosphere - nice new and clean hotel with good breakfast

2026-03-16 • via Tripadvisor
J
jasend2018 • Family • Wynne, Arkansas
6
Decent hotel, bad parking options, and poor customer service
Pros:

Location: Location is fine, it's close to just about everything including the interstate.
Atmosphere: It provides a welcoming environment and is pretty clean.
Rooms: Thermostat was broken but still able to control temp from the unit itself. And there was damage to the bathroom wall, but it was minimal, so not a real issue. Room was clean and well kept.
Value: About average pricing for the area
Service: That was one of two concerns. When arriving back from our event, the night check in person asked if we wanted a crib brought to our room for the baby. We said yes and spoke with her at length. Went back to our room and did not receive the crib. After about 30 minutes I went back downstairs, she had forgotten the crib. Told her it was fine, and she promised to bring the crib up right away. Never got the crib or heard from her again. Very poor service.
Parking: Second issue: Very limited parking that you pay $10 for the privilege of using. The concrete parking lot spaces are very narrow and limited availability. Don't even think about trying to get a carseat in and out. The second parking option is a poorly maintained gravel /dirt parking lot behind the concrete one. And yes, you still pay.
Breakfast: Probably the best thing about this hotel. Various choices and the morning staff are friendly and easy going.
Noise: It is by the interstate and there is a hospital nearby so be prepared for sirens on and off all night. That being said, we did sleep okay. I've lived in Little Rock before so I'm used to the noise.

2026-03-02 • via Tripadvisor
D
Dorn • solo_traveller • us
10
2025-12-17 • via Nuitee
J
Joy • couple • us
10
2025-12-13 • via Nuitee
• couple • us
8
An overall good experience other than the one hang up
Pros:

Clean, comfortable beds.

Cons:

A staff member attempted to come in our room 2 hours before checkout while we were still asleep. Thankfully I used the latch and they couldn’t get the door open. Not happy about this at all.

2025-12-11 • via Nuitee
• family_with_children • us
9
Very comfortable and clean with great staff!
Pros:

The staff was SO nice! The room was very clean and well put together. The hotel and parking lot felt very safe and clean.

Cons:

The pillows felt a little too hard and the pillow cases feelt stiff. Someone in a room near us had their TV on all night, loud enough that I could hear it in our room clearly. Made it kind of hard to rest.

2025-12-07 • via Nuitee
T
Tiffany • couple • us
10
2025-12-03 • via Nuitee
S
Sabrina • family_with_children • us
3
Pros:

Good location, right off the highway.

Cons:

Sheets had a stain on them. Looked like blood.

2025-11-29 • via Nuitee