Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near Ueno station
Onsen/public baths and spa facilities
Friendly and helpful staff
Clean public areas and overall cleanliness
Useful amenities (luggage storage, washing machine, travel kits)
Cons:
Very small rooms and bathrooms; cramped layouts
Occasional cleanliness issues (stained towels, smelly shower curtain)
Lower-floor rooms can be noisy or smell from outside; thin walls
Breakfast quality inconsistent; sometimes charged without adequate options
Some guests feel price is high for room size

Categories

Cleanliness
8.3
Generally praised as clean (public baths, onsen, rooms described as 'clean' and 'niquel'), though occasional issues reported (stained towels, smelly shower curtain, occasional missed cleaning).
Service
8.7
Staff frequently described as friendly and helpful; mentions of good service such as luggage handling and attentive housekeeping add positively to this category.
Location
9.3
Consistently highlighted as a major strength — very close to Ueno station, convenient access and central for sightseeing; many reviews emphasize excellent proximity.
Room Quality
6.5
Repeated complaints about very small room and bathroom size, cramped layouts (no wardrobe, low ceilings in one report), occasional mattress deformation and poor insulation on lower floors; room comfort is a clear weakness.
Amenities
8.9
Onsen/public baths, rooftop/spa facilities and practical amenities (luggage storage, washing machine, kits) are frequently praised and viewed as valuable features.
Value for Money
7.4
Mixed impressions: some call the price fair, others feel it is too expensive given small room sizes; value is judged moderate overall.
Food and Beverage
7.7
Breakfast receives mixed feedback — some find it agreeable and complete, while others note poor quality or being charged despite limited options; F&B is serviceable but not outstanding.
Overall Experience
8
Overall positive experience driven by location, amenities and friendly staff, tempered by small rooms and occasional cleanliness/food issues; generally recommended by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Central Location
Located in the heart of Tokyo, APA Hotel Ueno Ekimae offers easy access to popular attractions such as The Shitaya Shrine and Shitamachi Museum, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Guest rooms at the hotel are thoughtfully equipped with air conditioning, flat-screen TVs, free WiFi, and comfortable bedding, ensuring a relaxing stay for all guests. The 24-hour front desk and on-site restaurant add convenience and comfort to the overall experience.

Nearby Attractions
Situated close to Saigo Takamori Statue, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall, guests can immerse themselves in the vibrant culture and shopping scene of Tokyo without straying too far from the hotel.

Experience the best of Tokyo at APA Hotel Ueno Ekimae. Book your stay now for a memorable and convenient trip!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 6105 reviews
Cleanliness: 8.3
Service: 8.7
Location: 9.3
Room Quality: 6.5
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.7
Overall Experience: 8
A
Ana Isabel • family_with_children • ec
10
Pros:

Que encargan el equipaje a la salida

2026-10-31 • via Nuitee
A
Antoine • family_with_children • fr
10
2026-10-31 • via Nuitee
S
Sanja • couple • rs
10
2026-10-30 • via Nuitee
W
Wen hsiung • solo_traveller • tw
9
Pros:

大浴場，離車站進！

2026-10-30 • via Nuitee
妙文 • couple • tw
10
Pros:

地點 溫泉

Cons:

沒有

2026-10-30 • via Nuitee
B
Brigitte • solo_traveller • ch
9
War sehr sauber, gute Lage, ruhiges Zimmer
Pros:

Die Lage

2026-10-30 • via Nuitee
K
Katharine • family_with_children • au
8
great location.
Pros:

We enjoyed the bath house on the top floor. Great way to unwind after lots of walking.

Cons:

The bed in our room was blocked on 3 sides so I had to climb over my partner to get to the bathroom in the middle of the night.

2026-10-29 • via Nuitee
P
Patricia • solo_traveller • au
9
Pros:

Centrally located

Cons:

Nothing

2026-10-29 • via Nuitee
W
Witthawas • family_with_children • th
6
Fair
Pros:

Good Location and helpful staff

Cons:

There was a lot of dust in the room

2026-10-29 • via Nuitee
S
Shoham Paul • family_with_children • hk
5
Pros:

Overall decent

Cons:

They charge and dont provide proper breakfast options. They should not charge if they cant provide proper breakfast.

2026-10-29 • via Nuitee
A
Alexander • family_with_children • de
8
2026-10-28 • via Nuitee
L
Luxanawadee • family_with_children • th
8
Pros:

The location was not far from train station. There were indoor and outdoor . There provided an useful kits and everything was convenient for travellers.

Cons:

The room was a bit tiny.

2026-10-28 • via Nuitee
N
Natalia • couple • es
9
Recomendable
Pros:

Buenas instalaciones. Tiene todo lo necesario para pasar varias noches en Tokio

Cons:

Como en la mayoría de los hoteles por estos precios, el tamaño de la habitación

2026-10-28 • via Nuitee
L
Line • couple • ca
8
2026-10-28 • via Nuitee
C
Chia-Lin • solo_traveller • tw
9
Pros:

員工很親切，服務很好。住宿第二天還有備品掛在門口，很貼心

Cons:

可惜床墊已經變形，建議更換會更舒適。

2026-10-28 • via Nuitee
T
TUN-YAO • solo_traveller • tw
8
2026-10-27 • via Nuitee
T
TIAN SHUEN • couple • tw
10
泡湯池乾淨且清靜很舒服，戶外溫泉空氣清新。
Pros:

泡湯池很乾淨且寬敞。

Cons:

全部都很滿意。

2026-10-27 • via Nuitee
M
Miroslaw • couple • pl
8
2026-10-27 • via Nuitee
J
Jana • family_with_children • si
10
Pros:

Friendly stuff, location, facilities, spa on the 17th floor

Cons:

The room was small for european standards

2026-10-26 • via Nuitee
P
patcharin • couple • th
10
2026-10-26 • via Nuitee