Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Comfortable amenities
Cons:
Inconsistent staff service
Issues with cleanliness

Categories

Cleanliness
7.66
Several mentions of cleanliness issues, including dirty items and bad odors.
Service
9.03
Generally friendly staff but some reviews note lack of attentiveness.
Location
9.17
Convenient proximity to Ueno station and shopping areas.
Room Quality
8.12
Rooms were described as comfortable, but some found them small.
Amenities
8.65
Onsen and bath facilities were highly praised.
Value for Money
8.41
Good value but some guests noted variable pricing.
Food and Beverage
7.66
Breakfast received negative feedback compared to other locations.
Overall Experience
8.53
Overall a positive stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:04

Property Description

Central Location
Located in the heart of Tokyo, APA Hotel Ueno Ekimae offers easy access to popular attractions such as The Shitaya Shrine and Shitamachi Museum, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Guest rooms at the hotel are thoughtfully equipped with air conditioning, flat-screen TVs, free WiFi, and comfortable bedding, ensuring a relaxing stay for all guests. The 24-hour front desk and on-site restaurant add convenience and comfort to the overall experience.

Nearby Attractions
Situated close to Saigo Takamori Statue, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall, guests can immerse themselves in the vibrant culture and shopping scene of Tokyo without straying too far from the hotel.

Experience the best of Tokyo at APA Hotel Ueno Ekimae. Book your stay now for a memorable and convenient trip!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 5793 reviews
Cleanliness: 7.66
Service: 9.03
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 7.66
Overall Experience: 8.53
W
WEI YU solo_traveller tw
8
Pros:

靠近車站很方便,過了一條馬路後就是阿美橫丁,吃喝不成問題

2026-06-20 via Nuitee
T
TAKASHI couple jp
4
2026-06-18 via Nuitee
K
Kamdur Veerabhadrappa solo_traveller in
9
2026-06-17 via Nuitee
S
Shiu hung solo_traveller hk
10
2026-06-17 via Nuitee
solo_traveller tw
8
2026-06-17 via Nuitee
B
Belinda family_with_children my
7
Love the location
Pros:

Not applicable

Cons:

There wasn’t much English language TV programs

2026-06-17 via Nuitee
C
CHEWEI couple tw
8
2026-06-17 via Nuitee
V
vp solo_traveller in
8
Pros:

Near and clean, amenities were on point. Nothing more Nothing less

Cons:

No natural light in the room, too tight even for tokyo standard.

2026-06-17 via Nuitee
K
Krzysztof solo_traveller pl
8
One week in Tokio
Pros:

Tasty breakfasts, flawless location. The room was small but fully equipped. The highlight of our stay was definitely the service, especially the young lady at the reception. Despite language barriers, she did absolutely everything to help me forward my suitcase to a hotel in Kyoto. Management should be proud of her!

Cons:

The only major negative was a wall about one meter from the window. It blocked all natural light, so upon waking up, you couldn't tell if it was day or night

2026-06-16 via Nuitee
子傑 solo_traveller tw
9
Pros:

地點極佳,員工熱心,有大澡堂

Cons:

床墊較軟

2026-06-16 via Nuitee
K
kristine family_with_children ph
10
Overall, we are very satisfied and for sure we'll book again to other APA Hotel and recommend.
Pros:

Place is very near to Ameyoko Market & to the train stations.

Cons:

My only suggestion is to have a bench or available chairs in the lobby to be used while waiting.

2026-06-16 via Nuitee
F
Feng chiao couple tw
9
Pros:

交通方便
有大浴場很棒

2026-06-16 via Nuitee
couple tw
8
2026-06-16 via Nuitee
Y
YIU TING solo_traveller hk
9
2026-06-16 via Nuitee
L
Ling Zhen solo_traveller sg
9
Great stay. Good location close to train station
Pros:

Comfortable

Cons:

Onsen doesn’t allow guest with tattoos

2026-06-16 via Nuitee
蓉樺 solo_traveller tw
8
2026-06-15 via Nuitee
P
Pedro extended_group pt
6
Pros:

The location is great - a 5 minute walk from Ueno Station, Ameyoko, and around 10 minutes to reach the Zoo and the museums. Kappabashi is close, and Sensoji is a 30 minute walk.
There are 24-hour konbinis close by so if you need snacks or drinks for example, it's a short walk: less than 5 minutes to the nearest Family Mart.

There was an empty refrigerator that we turned on to keep some drinks - this was OK.

The bathroom was OK - small, but still a reasonable amount of space. The basin faucet was a bit strange to operate, to keep it running requires wasting too much water.

The amenity items like toothbrush, paste, shaving razor, hair comb were of good quality. There were also some paper cups. Towels were also very good and clean

Cons:

Elevators are really crowded during breakfast time and checkout times, so be ready to wait some time to be able to use them.

The rooms are too cramped. We booked two double bed rooms. The beds themselves were OK, but, one of the sides was up against the wall, making it difficult when two people share a bed, and even more difficult if the one against the wall needs to use the toilet during the night. The head of the bed was up against the window.
Moving around the room while packing up was difficult.

We prefer using natural ventilation when available, but, there was a strong smell of food, and we assumed it was coming from vents of the izakaya in 1F that serves the breakfast menu.
This situation made it nearly impossible to leave the window open without having the room smelling of food.

Adding to that, like others mentioned, the air conditioning controls do nothing but turn on the ventilation or turn it off. The temperature adjust buttons do nothing.

Lighting controls were another issue - they were all in a single panel next to the bed, which was... on the opposite side of the room when at the door. We didn't remove one of the key cards from the slot at the entrance in fear of turning off the refrigerator during the day.

The basin faucet in the bathroom was a bit strange to operate, to keep it running requires wasting too much water.

2026-06-15 via Nuitee
M
Minann solo_traveller tw
10
2026-06-14 via Nuitee
L
Luis Carlos solo_traveller es
8
2026-06-14 via Nuitee
N
NISINO solo_traveller jp
6
Pros:

駅から近い

Cons:

バスルームの匂いがすこし気になった

2026-06-14 via Nuitee