Citybox Antwerp City Center

Hotels
8.8 (18192 reviews)
Molenbergstraat 2-4 , Antwerp , be

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Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Reception hall
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
No kitchen in room

Categories

Cleanliness
8.05
Some reviews mentioned issues like odor in rooms and dirt on the wall.
Service
9.55
Staff is described as friendly and helpful in solving problems.
Location
9.55
Multiple reviews highlighted the hotel's great location near the center.
Room Quality
8.55
Rooms are spacious and comfortable, but some reviews noted issues like noise and minimal furnishings.
Amenities
8.55
Limited amenities like no tea/coffee in rooms and only basic facilities.
Value for Money
8.55
Some guests felt the value was not adequate for the price due to the issues faced.
Food and Beverage
8.55
Breakfast was mentioned as tasty, but some considered it expensive.
Overall Experience
9.05
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:43

Property Description

Central Location
Located in the heart of Antwerp, Citybox Antwerp offers easy access to popular attractions such as De Keyserlei, Astrid Square, and Antwerp Zoo.

Comfortable Rooms
Each room at Citybox Antwerp is equipped with a desk and a private bathroom, ensuring a comfortable stay for every guest. Some rooms even feature a balcony with stunning city views.

Convenient Amenities
Guests can relax in the spacious green backyard or seek travel advice from the multilingual staff fluent in English and Dutch. With Rubenshuis just a short walk away and Antwerp International Airport nearby, Citybox Antwerp is the perfect choice for your stay in the city.

Important information:

-Please note that we has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

-Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.

- smoking is prohibited and you will be fined if you smoke in the property and in your room.

- Tampering with smoke detectors, including covering, disconnecting, or any actions that impair their functionality, is strictly prohibited and can have fatal consequences. Any interference with smoke detectors will result in eviction and a fine.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 18192 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
B
Barbara • solo_traveller • nl
9
Super!
Pros:

't Was 'n héérlijk bed!

Cons:

Weinig druk op 't water in de douche

2026-06-13 • via Nuitee
N
Nenad • solo_traveller • rs
9
2026-06-13 • via Nuitee
P
peter • solo_traveller • gb
9
Pros:

Location. Staff

Cons:

Communal area carpets could be cleaner.

2026-06-13 • via Nuitee
V
Vinco • family_with_children • it
8
2026-06-13 • via Nuitee
M
Maria • solo_traveller • cl
10
Perfecto para una estancia en Amberes !
Pros:

Todo

2026-06-13 • via Nuitee
S
Siyang • solo_traveller • au
10
Wonderful stay in Belgium, love everything here
Pros:

Very new facilities, self check in and out, make everything very smooth, very good for the price. The location is awesome too!

Cons:

N/A

2026-06-13 • via Nuitee
M
Michael • couple • gb
9
2026-06-13 • via Nuitee
H
HITOMI • solo_traveller • jp
8
Pros:

ロケーション

Cons:

冷蔵庫が欲しかった

2026-06-13 • via Nuitee
R
Rocio • couple • es
10
Buena estancia , hotel acogedor
Pros:

La comodidad de las camas , hay un parking alado aún que vale 20 euros parking shopping .Tambien me gustó la TV Smart TV , y el hotel cuenta con una cocina que puede utilizar sus huéspedes en el lobby

Cons:

No me gusta mucho los geles en dispensadores :(

2026-06-13 • via Nuitee
U
Uwe • couple • de
7
Pros:

Sehr zentral gelegen

Cons:

Frühstück nicht Laktosefrei
Selbstbedienung wäre besser für den Preis

2026-06-13 • via Nuitee
H
Hayato • couple • jp
9
Good support for Antwerpen experience!
Pros:

Good price, clean, microwave available, large room, kind host staffs.

Cons:

No electric kettle

2026-06-12 • via Nuitee
A
Arjen • solo_traveller • nz
7
Gets the job done but don't expect miracles
Pros:

Good location, walking distance from central station, old town center and shopping.
Room has good size.
Good bathroom.
Good bed.

Cons:

No in-room facilities (coffee/tea making, room safe, fridge).
Feels more like an upscale hostel.
No daily housekeeping, room started to gather dust after a few days.
Obvious marijuana use by some guests.

2026-06-12 • via Nuitee
D
Debora • couple • it
8
Pros:

Posizione e servizi

Cons:

La colazione non si può sciegliere ..solo menù precostituiti ….qualità mediocre

2026-06-12 • via Nuitee
F
Filipa • couple • pt
10
2026-06-12 • via Nuitee
S
Szabolcs • couple • be
8
2026-06-12 • via Nuitee
P
Pourvatan • solo_traveller • de
9
2026-06-12 • via Nuitee
H
Heikki • family_with_children • fi
9
2026-06-11 • via Nuitee
A
Andrea • solo_traveller • de
10
Pros:

Sauberes, helles und sehr großzügiges Zimmer. Der self Check in Prozess und check out waren super einfach und für Fragen ist tatsächlich trotz allem jemand vor Ort. Es gibt in der Umgebung super viele Cafés und Frühstücksoptionen, auch eine direkt am Hotel angebunden, welche wir jedoch nicht probiert haben. Die Betten waren sehr bequem und ansonsten hat es an nichts gemangelt. Definitiv ein sehr empfehlenswertes Hotel zudem auch preislich top!

Cons:

Es ist super, dass es den Hinweis gibt, dass man das Leitungswasser trinken kann, nur ist das Waschbecken plus Hahn so ungünstig, dass man definitiv keine noch so kleine Flasche auffüllen kann 😉 unten im Foyer ist jedoch eine Küche und an dem Hahn kann man dann alle Flaschengrössen auffüllen.

2026-06-11 • via Nuitee
Q
Quirin • extended_group • nl
7
2026-06-11 • via Nuitee
B
bbv_Software_Services • solo_traveller • ch
6
Cons:

Das automatische, feste Schliessen der Zimmertüren von anderen Zimmern in der Nähe war laut und hat bei mir jedes Mal die Wände zittern lassen.
Die Form vom Wasserhahn hat das Befüllen von Trinkflaschen behindert und nebenan eine Info, man solle doch Hahnenwasser trinken.

2026-06-11 • via Nuitee