Citybox Antwerp City Center

Hotels
8.8 (18009 reviews)
Molenbergstraat 2-4 , Antwerp , be

listing image 1
Show all photos

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
No kitchen in room

Categories

Cleanliness
8.05
Some reviews mentioned issues like odor in rooms and dirt on the wall.
Service
9.55
Staff is described as friendly and helpful in solving problems.
Location
9.55
Multiple reviews highlighted the hotel's great location near the center.
Room Quality
8.55
Rooms are spacious and comfortable, but some reviews noted issues like noise and minimal furnishings.
Amenities
8.55
Limited amenities like no tea/coffee in rooms and only basic facilities.
Value for Money
8.55
Some guests felt the value was not adequate for the price due to the issues faced.
Food and Beverage
8.55
Breakfast was mentioned as tasty, but some considered it expensive.
Overall Experience
9.05
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:43

Property Description

Central Location
Located in the heart of Antwerp, Citybox Antwerp offers easy access to popular attractions such as De Keyserlei, Astrid Square, and Antwerp Zoo.

Comfortable Rooms
Each room at Citybox Antwerp is equipped with a desk and a private bathroom, ensuring a comfortable stay for every guest. Some rooms even feature a balcony with stunning city views.

Convenient Amenities
Guests can relax in the spacious green backyard or seek travel advice from the multilingual staff fluent in English and Dutch. With Rubenshuis just a short walk away and Antwerp International Airport nearby, Citybox Antwerp is the perfect choice for your stay in the city.

Important information:

-Please note that we has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

-Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.

- smoking is prohibited and you will be fined if you smoke in the property and in your room.

- Tampering with smoke detectors, including covering, disconnecting, or any actions that impair their functionality, is strictly prohibited and can have fatal consequences. Any interference with smoke detectors will result in eviction and a fine.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 18009 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
V
VINAY PRABHAKAR • solo_traveller • in
9
2026-05-30 • via Nuitee
L
Lucia • extended_group • nl
9
Was zeer comfortabel
Pros:

De locatie en schoon

Cons:

Niets

2026-05-30 • via Nuitee
J
Juan • solo_traveller • es
9
Precio/calidad estupendo
Pros:

Que aunque el check-in era a través de máquina, nos atendieron estupendamente en recepcionar las maletas antes de tiempo y clarificarnos alguna duda

Cons:

Todo bien

2026-05-30 • via Nuitee
S
Susanne • extended_group • de
6
2026-05-30 • via Nuitee
Стегніцький • solo_traveller • be
10
2026-05-30 • via Nuitee
L
Larissa • couple • de
6
2026-05-30 • via Nuitee
M
María • solo_traveller • es
7
Cerca de todo.
Pros:

La situación

Cons:

Me gusta que haya recepción

2026-05-30 • via Nuitee
A
Aleksandra • couple • pl
10
Perfect!
Pros:

Elevator activated by room key card, self check-in is very easy and quick. Feels very safe. The rooms are clean and comfortable. Working TV with a lots of apps and every room has its own Wifi. Many extras like ironing room, laundromats, you can even rent an umbrella.

2026-05-29 • via Nuitee
A
Arber • couple • al
1
Not worth it
Pros:

Location. 1st visit was great. 2nd visit was a disaster. Room uper dirty, with dust everywhere on chairs and tables (you could tell it was not cleaned for several days or checked by supervisors). Sheets and towels with stains.
What more to say

Cons:

No longer a repeat hotel

2026-05-29 • via Nuitee
P
Paulo • solo_traveller • pt
10
2026-05-29 • via Nuitee
S
Sergei • solo_traveller • cy
9
2026-05-29 • via Nuitee
M
Magdalena • couple • de
8
2026-05-29 • via Nuitee
S
Samet • solo_traveller • tr
10
2026-05-29 • via Nuitee
G
Gennady • family_with_children • gb
3
2026-05-29 • via Nuitee
J
Jean Pierre • extended_group • be
7
Ok maar niet buitengewoon
Pros:

Netheid van de kamers
Parking in de nabijheid

Cons:

Ontbijt
Zelf inchecksysteem

2026-05-29 • via Nuitee
P
PLF75 • solo_traveller • it
9
2026-05-29 • via Nuitee
C
Camila • family_with_children • nl
8
2026-05-29 • via Nuitee
N
Nina • couple • nl
8
Cons:

Heel jammer dat er op onze kamer geen airconditioning aanwezig was. Met 31 graden misten wij dat wel...

2026-05-29 • via Nuitee
A
Ayad • solo_traveller • at
8
Pros:

Clean and was a nice stay . Staff very helpful. Location near to every thing. Room size very good

Cons:

No coffee machine in the room. And they didn't clean every day

2026-05-29 • via Nuitee
Z
Zellouf • couple • be
9
2026-05-29 • via Nuitee