Hotel Terranova

Hotels
7.6 (3429 reviews)
5 Carrer de les Abelletes , Pas de la Casa , AD

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Spacious Rooms
Cleanliness in some aspects
Cons:
Noise issues
Poor service experience
Heating problems

Categories

Cleanliness
5.85
Complaints regarding dirtiness and lack of maintenance in the room.
Service
8.85
General mentions of helpful staff, though some service-related complaints exist.
Location
9.35
Positive feedback on the proximity to the mountains and other attractions.
Room Quality
7.35
Mixed feedback; spacious rooms but issues with heating and some cleanliness.
Amenities
6.85
Limited amenities noted, with specific mentions of missing facilities.
Value for Money
7.85
Mixed feelings regarding pricing versus quality.
Food and Beverage
6.35
Concerns about breakfast quality and inconsistent pricing for meals.
Overall Experience
8.35
General satisfaction but overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:21

Property Description

Convenient Location
Hotel Terranova, nestled in Pas de la Casa, offers easy access to Naturland and is just a stone's throw away from Meritxell sanctuary.

Comfortable Accommodation
Each room at Hotel Terranova is thoughtfully equipped with modern amenities including a flat-screen TV, cozy bed linens, and a private bathroom for a comfortable stay.

Delightful Dining Options
Start your day right with a buffet or continental breakfast at Hotel Terranova's restaurant and unwind later at the bar with a refreshing drink in hand.

Ready to experience a relaxing stay at Hotel Terranova? Book now and make unforgettable memories!

Important information:

All guests including without exception, must provide an ID at the check-in time. (please note that driving license is not an approved ID at the property).

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.6
Based on 3429 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
A
Aline • family_with_children • fr
10
Ótima localização
Pros:

Tudo

2026-09-19 • via Nuitee
T
Torres Hernandez • solo_traveller • es
10
Pros:

Los recepcionistas muy amables

Cons:

Todo estuvo bien

2026-09-19 • via Nuitee
N
Nancy • family_with_children • fr
1
2026-09-19 • via Nuitee
K
Kartik • solo_traveller • mt
10
2026-09-18 • via Nuitee
V
VICENTA • couple • es
10
2026-09-18 • via Nuitee
M
MARIE JOSE • solo_traveller • fr
9
Pros:

Pour ainsi dire tout bon accueil chambre propre personnel attentif

Cons:

Pas de petit dejeuner sur place (il fallait se rendre dans un autre hôtel), pas de repas ou de buffet

2026-09-17 • via Nuitee
H
hubert • couple • fr
7
Cons:

pas de petit déjeuner le premier jour 10 minutes en retard c'est dur on avez pourtant payé???
Le petit déjeuner devait être pris dans un autre hôtel à 5 minutes à pied!!

2026-09-17 • via Nuitee
N
nelly • couple • fr
8
2026-09-17 • via Nuitee
M
marie josé • solo_traveller • fr
8
2026-09-17 • via Nuitee
P
Paula • couple • es
8
Correcte
Pros:

Qualitat preu molt bé.

Cons:

No trobo just haver de pagar 20 euros pel fet de portar gos

2026-09-17 • via Nuitee
O
Oscar • solo_traveller • es
9
2026-09-16 • via Nuitee
J
jeronimo • solo_traveller • es
9
2026-09-16 • via Nuitee
P
Paula • couple • es
4
2026-09-16 • via Nuitee
S
Stephanie • couple • fr
7
Correct
Pros:

Proximité des commerces - propreté - accueil

Cons:

Le fait que le petit déjeuner ne soit pas sur place mais dans un autre hôtel et que cela ne soit pas signalé

2026-09-15 • via Nuitee
V
valérie • couple • fr
8
moyen
Pros:

la chambre spacieuse la literie confortable lhotel est tres bien placé

Cons:

malheureusement nous n'avons pas gouter le petit dejeuner il ny en avait pas lhotel , tres bruyant la nuit portes qui claque une dizaine de personnes dans le couloir beaucoup beaucoup de bruit

2026-09-14 • via Nuitee
B
Bruna • extended_group • es
7
2026-09-13 • via Nuitee
S
Stephanie • solo_traveller • fr
8
Pros:

Bonne literie, même si j'avais demandé chambre double et j'ai eu 2 lits simples. Salle de bain propre et bien équipée. Et situation géographique parfaite

2026-09-13 • via Nuitee
C
Consolación • couple • es
5
2026-09-13 • via Nuitee
N
Nicolás • couple • ar
7
Pros:

La ducha y la ubicación

Cons:

La almohada es muy fina e incómoda. El edificio muy ruidoso incluso a las 3am hay gente andando dentro, no permiten conciliar el sueño. El cartel luminoso del hotel invade la habitación y no te deja a oscuras para poder descansar.

2026-09-13 • via Nuitee
2
22 • family_with_children • es
8
Cons:

Para tres personas dos camas. Prefiero tres

2026-09-12 • via Nuitee