Park Inn By Radisson Bacolod

Hotels
•
Park Inn by Radisson
9 (1536 reviews)
Block 12 Reclamation Area, Palanca Avenue, SM City Bacolod Complex , Bacolod , PH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool
Cons:
Cleanliness issues
Room quality concerns
Breakfast service delays

Categories

Cleanliness
8.45
Some guests mentioned cleanliness issues in the rooms and bathrooms.
Service
9.99
Guests frequently praised the staff for being amazing and friendly.
Location
9.96
The proximity to the mall was highlighted positively.
Room Quality
7.91
Several guests expressed dissatisfaction with room conditions, such as noise and lack of amenities.
Amenities
8.94
The fitness center has a mold smell, but the pool is nice.
Value for Money
8.9
Some comments suggested it is pricey but offers decent service.
Food and Beverage
8.45
Breakfast was mentioned as fair but with room for improvement.
Overall Experience
9.42
Most guests enjoyed their stay but had a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:40

Property Description

Luxurious Accommodation
Indulge in a stay at Park Inn By Radisson Bacolod, where comfort meets style. Each air-conditioned room is equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom.

Relaxing Outdoor Facilities
Unwind by the outdoor swimming pool or take a leisurely stroll through the well-manicured garden. Enjoy the serene ambiance and escape from the hustle and bustle of the city.

Convenient Services
Benefit from a range of services such as a 24-hour front desk, airport transfers, and free WiFi throughout the property. Start your day right with a delicious buffet breakfast served daily.

Experience luxury and convenience at Park Inn By Radisson Bacolod. Book your stay now for an unforgettable experience.

Important information:

Important Note: The pool and Marapara pool deck will undergo renovations from January 23 to April 30, 2025. Alternative pool arrangements are available. Please inquire at our front desk for details and arrangements.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCD

Location

Guest Reviews

9
Based on 1536 reviews
Cleanliness: 8.45
Service: 9.99
Location: 9.96
Room Quality: 7.91
Amenities: 8.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.42
R
Ruel • solo_traveller • ph
10
Cons:

No extra towel

2026-09-08 • via Nuitee
G
Gaius Ben • couple • ae
8
All in all a very good stay, shower drainage needs attention and fixing.
Pros:

The hotel is very accessible since it's just near SM City Bacolod. Staffs were also very accomodating and hospitable.

Cons:

The water drainage in the shower seems to be clogged. After showering, there seems to be a little bit of flooding inside the shower area in the bathroom. There were also no face or hand towels which forces us to go outside the bathroom with our feet wet.

2026-09-05 • via Nuitee
A
Almund Caesar • couple • ph
10
2026-09-05 • via Nuitee
A
AlexVahe • solo_traveller • de
6
Only good thing is the location
Pros:

Can't beat the location inside sm and 3min feom the port. Else nothing positive to say....

Cons:

No bidet
Very limited buffet options for a high price.

Not worth it

2026-09-02 • via Nuitee
D
Diosdado • solo_traveller • au
8
Pros:

The hotel.is clean, staff were friendly and accommodating. The hotel located is direct access to SM shopping mall. Walking distance to central market, cathedral and not far from Lacson St.

2026-08-29 • via Nuitee
R
RAYMUND • couple • gb
8
2026-08-27 • via Nuitee
R
Rachelle • extended_group • ph
9
Pros:

Located above sm mall. Very easy access

2026-08-26 • via Nuitee
H
HolgerW • solo_traveller • de
10
Sehr schöner Aufenthalt!!
Pros:

Es war ein sehr schöner Aufenthalt.
Das Personal war sehr freundlich und zuvorkommend.
Die Zimmer sind super.
Das Frühstück war lecker
Danke für das schöne Geburtstagsgeschenk

Cons:

Alles Bestens

2026-08-24 • via Nuitee
J
Jordan • couple • us
10
2026-08-18 • via Nuitee
G
grachelle • extended_group • no
8
Pros:

Nærmt til shopping senter. Rent og dint hotel rommet.

Cons:

Personalet roter veldig mye. Når jeg reservert bordet det er mye frem og tilbake . Snakker du med noen også dagen etterpå så snakker de noe annet. Litt skuffet med inn sjekking, de sier at jeg har ikke betalt men allerede betalt på nett. Tok lang tid før de fikk ordnet. Har levert klærne til vask også de har lovet at de skal levere de med engang. Også ringte de etter mange timer at de har glemt å levere klærne til laundry. Måtte kjøpe klærne på SM. All in all de er veldig hjelpsomt, greie og snill uansett

2026-08-18 • via Nuitee
H
Helena • couple • us
10
2026-08-17 • via Nuitee
J
joeluzg • Business
10
Excellent costumer exprience
Pros:

SD Rocero did an excellent job in assisting me all my questions and concern.

2026-08-14 • via Tripadvisor
G
geromandHannahP • Business • Iloilo City, Iloilo Province, Panay Island, Visayas
10
honest feedback
Pros:

Great stay! The place was clean and comfortable, and the staff were friendly, helpful, and welcoming.

2026-08-11 • via Tripadvisor
C
chengcheng • family_with_children • us
7
Pros:

Good location

Cons:

We had 2 rooms- one was fine. The other had a smell in it the whole time plus ac was not bringing the temp down enough, it was muggy in the room. The shower also did not drain properly so we would shower with our feet submerged under water on the ground bc it doesn’t drain

2026-08-11 • via Nuitee
S
Sandy • family_with_children • nz
10
2026-08-11 • via Nuitee
J
jeanmichellet11 • NONE
10
Very Niceee!!!
Pros:

Highly recommended!! Very Niceee!!! Staffs are great!! Room is clean!! I love it!! Will come back soon

2026-08-10 • via Tripadvisor
J
joebennacua • Business
8
Review during stay at Park Inn
Pros:

Overall stay is very good, the room is clean,, just an improvement to refill daily the drinking water upon cleaning and also provide disposable slipper

2026-08-09 • via Tripadvisor
G
gummyt2026 • Solo travel
10
Superb breakfast
Pros:

Easy access with excellent staff especially Aya, hazel and dandy.

2026-08-09 • via Tripadvisor
M
miapJ3199AV • Family • Philippines
10
Staycation
Pros:

We check in August 7 at Radisson sm bacolod for 2 days to celebrate my son birthday. It was convenient to use even its rainy coz the place located inside the mall. The kids are enjoyed and we having a good time. Thanks also to a friendly Jobere who cleans our room. I really appreciated. His a nice guy.

2026-08-09 • via Tripadvisor
C
CANDICE • couple • ph
8
2026-08-08 • via Nuitee