Park Inn By Radisson Bacolod

Hotels
Park Inn by Radisson
9 (1454 reviews)
Block 12 Reclamation Area, Palanca Avenue, SM City Bacolod Complex , Bacolod , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool
Cons:
Cleanliness issues
Room quality concerns
Breakfast service delays

Categories

Cleanliness
8.45
Some guests mentioned cleanliness issues in the rooms and bathrooms.
Service
9.99
Guests frequently praised the staff for being amazing and friendly.
Location
9.96
The proximity to the mall was highlighted positively.
Room Quality
7.91
Several guests expressed dissatisfaction with room conditions, such as noise and lack of amenities.
Amenities
8.94
The fitness center has a mold smell, but the pool is nice.
Value for Money
8.9
Some comments suggested it is pricey but offers decent service.
Food and Beverage
8.45
Breakfast was mentioned as fair but with room for improvement.
Overall Experience
9.42
Most guests enjoyed their stay but had a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:40

Property Description

Luxurious Accommodation
Indulge in a stay at Park Inn By Radisson Bacolod, where comfort meets style. Each air-conditioned room is equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom.

Relaxing Outdoor Facilities
Unwind by the outdoor swimming pool or take a leisurely stroll through the well-manicured garden. Enjoy the serene ambiance and escape from the hustle and bustle of the city.

Convenient Services
Benefit from a range of services such as a 24-hour front desk, airport transfers, and free WiFi throughout the property. Start your day right with a delicious buffet breakfast served daily.

Experience luxury and convenience at Park Inn By Radisson Bacolod. Book your stay now for an unforgettable experience.

Important information:

Important Note: The pool and Marapara pool deck will undergo renovations from January 23 to April 30, 2025. Alternative pool arrangements are available. Please inquire at our front desk for details and arrangements.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for ₱ 1,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1454 reviews
Cleanliness: 8.45
Service: 9.99
Location: 9.96
Room Quality: 7.91
Amenities: 8.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.42
J
Joanna extended_group us
9
2026-05-21 via Nuitee
M
Michelle couple no
10
2026-05-20 via Nuitee
R
Rey solo_traveller ph
6
A convenient stay
Pros:

Location

Cons:

Cleanliness of rooms

2026-05-19 via Nuitee
A
April Joy family_with_children ae
9
The entire stay was a good experience for my family with accommodating and friendly staff.
Pros:

Breakfast is good with variety of choices and the area is spacious.

Cons:

Its not that i didn’t like but it would be better maybe if there is a good aroma in the hotel floors. The carpet can sometimes give off a different smell.

2026-05-18 via Nuitee
J
Jocelyn family_with_children ph
6
Far too expensive…the Breakfast Buffet is one of it’s negative points…pricey and not worth..
Pros:

It’s location.

Cons:

It’s becoming too pricey and has recently imposed a less than friendly hotel/ client relation,even the “free extra bed for a child” is now charged. Business must have been not so good. Everything is charged at a higher price to make profits.

2026-05-18 via Nuitee
J
Jennifer solo_traveller ph
8
2026-05-14 via Nuitee
A
alfredjohnl2026 Friends getaway
10
Good
Pros:

thank you ysha for amazing service and for the friendship

2026-05-13 via Tripadvisor
I
Inspiration160711 Family
8
Great amenities and breakfast, but front desk service needs improvement
Pros:

I had a mixed experience during my recent stay. We arrived at the hotel early at 8:00 AM, and I really appreciated that the staff allowed us to drop off our bags. They also informed us that we could potentially check in early by 2:00 PM if a room became available.
When I returned to the counter at 1:00 PM, the room was ready. However, the check-in process itself was disappointing. The staff member simply handed me the keycard without any explanation, no mention of the check-out time, the location of the elevators, or details about breakfast, wifi details, etc.When I asked where I could claim our luggage, I was simply told "at the concierge." When I asked where that was, the staff member just pointed to a luggage cart with no one manning it.
I understand that the check-in line was long and the staff were busy, but I expected at least a basic orientation of the hotel’s facilities. I ended up getting all the necessary information from the security guard instead.

On a positive note:
• Breakfast Buffet: The breakfast was excellent! There were many options, and I especially loved that they served vegetables, which is quite rare compared to other hotels.
• Amenities: The hotel facilities and amenities were all in good condition and very satisfactory.

2026-05-12 via Tripadvisor
J
jhenlizardo Business Pasay, Metro Manila, Luzon
8
PARK INN BACOLOD
Pros:

I had a very good stay during my business trip in May 2026. The service was excellent, with staff being attentive and helpful. The hotel was clean and well-maintained, and the location was convenient for getting around. The rooms were comfortable, allowing for a good night’s sleep, and overall, it offered great value for money.

2026-05-11 via Tripadvisor
J
JM Turla family_with_children ph
10
2026-05-11 via Nuitee
G
GEMMARIE family_with_children ph
9
Very convenient place to stay in Bacolod
Pros:

The hotel is connected to SM Mall so it is very convenient. Rooms are clean, comfy beds bfast buffet have a lot of food choices. They have big size pool. The food in the pool bar is very good and the service was exeptional. Front desk check in/out was smooth.

Cons:

Conditioner and shampoo were empty when I took a shower. Shower caulking have molds. They need better bathroom trashcan.

2026-05-11 via Nuitee
Y
Yu Chieh couple tw
10
Pros:

乾淨

Cons:

空調溫度不好調整

2026-05-10 via Nuitee
Y
Yu Chieh family_with_children tw
9
Pros:

整體

Cons:

還要付押金

2026-05-10 via Nuitee
M
Michelle extended_group ca
9
2026-05-09 via Nuitee
S
sannamoo Solo travel Fairfax, Virginia
8
Hotel connected to a large shopping mall
Pros:

Staying at this hotel was generally satisfying due to its convenient location next to a large shopping mall with diverse dining options.

The room was comfortable, with a spacious layout, and equipped with all necessary amenities. It faced the road, and there was some late-night traffic noise that disturbed a good night's sleep, even though my room was on a higher floor.

The breakfast buffet was good, although the food wasn't replenished frequently and the service was slow.

The hotel features a gym and swimming pool on the second floor; it would be better if the gym included more cardio machines, and the swimming pool, which has shaded areas with murals, could benefit from better maintenance.

Overall, this hotel offers the best location, and I highly recommend it.

2026-05-07 via Tripadvisor
W
Willem solo_traveller nl
8
Cons:

You have to paid 1000 php deposit, they doesn't thrust the guests.

2026-05-07 via Nuitee
L
Lee couple ph
7
2026-05-07 via Nuitee
J
Jenbelle solo_traveller ph
7
2026-05-07 via Nuitee
C
conchita couple ae
3
Very disappointing and value for money is 0.
Pros:

Nothing. Not worth it

Cons:

Almost everything. From the security guard who was busy on his phone watching videos and offered no help, the power interruption for more than 10x in a night, the complementary water is in a pitcher that is very dirty, the bedsheets and towels are very worn out and smells. They offer a “free drinks” in the ground floor but the staff were very mean and most of the items are not available.

2026-05-06 via Nuitee
W
Walter solo_traveller ph
5
Pros:

Near mall

Cons:

No cotton buds, CR not clean, no toiler rug

2026-05-05 via Nuitee